Review of JetBlue Airways flight New York San Francisco in Economy

Airline JetBlue Airways
Flight B6415
Class Economy
Seat 27A
Aircraft Airbus A321
Flight time 05:50
Take-off 24 Jul 18, 10:50
Arrival at 24 Jul 18, 13:40
B6   #17 out of 121 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 34 reviews
Ge90man
By 847
Published on 6th August 2018
YouTube video report:




Inbound was delayed for three hours, but even with the delayed inbound, there was still an hour for turnaround.
Traffic was terrible at JFK today, attributed to the busy summer season, so there was quite a lot to spot as I waited.



Today's plane, N943JT, "Blue carpet treatMint", 3.6 years old.


First to board, courtesy of JetBlue!
The first FA to greet me at the door came across as snobbish as she commented on me taking photos, however, the rest of the FAs were great throughout the flight, especially the one who was managing the rear of the economy cabin.
My first impression of the cabin was how used it seemed for a plane just 3.4 years old, with scuffs and marks everywhere. The white and grey plastic did not help in hiding the wear, and overall gave the cabin a drab and barebones feel. Otherwise, the seats were decently comfortable and legroom was decent. The TV screens were low resolution, and not very responsive to touch. Still, there was a good amount of movies and tv shows loaded into it.
By far the most commendable aspect of jetblue was its free "flyfi", which offers free wifi to all passengers. The speed was decent enough to load webpages, and I had no complaints, although I would not recommend the free service to stream videos.
Another highlight is that JetBlue offers free unlimited snacks. That's right, unlimited snacks. There was a mini-bar in between the Mint and economy cabins, where anyone could go up and grab a free snack.


I filmed the whole thing to make a youtube video as well, so a little behind the scenes on how I managed to keep the camera so still



Because of the late inbound and congestion at JFK, we took off almost two hours late, but made up an hour to arrive only one hour late at SFO. Good old JetBlue, king of delays.


A somewhat parallel landing at SFO.


Held between the runways for 10 minutes, but finally made it to the gate.

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A little spotting at SFO after arrival. Visit my Instagram @GE90man for more pictures."/>


A little spotting at SFO after arrival. Visit my Instagram @GE90man for more pictures." class="image-report-bloc" alt="photo capture2" >
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Verdict

JetBlue Airways

8.3/10
Cabin8.0
Cabin crew7.0
Entertainment9.0
Meal/catering9.0

New York - JFK

7.5/10
Efficiency7.5
Access7.0
Services7.5
Cleanliness8.0

San Francisco - SFO

7.9/10
Efficiency8.5
Access7.5
Services7.5
Cleanliness8.0

Conclusion

Overall, jetblue is a great choice when flying transcon, and is a viable option as compared to the legacy carriers. While the free internet and snacks are great, I find that jetblue is constantly delayed (mostly due in part to the congestion at JFK) and that the cabin and choice of colors left something to be desired. Furthermore, I felt as if it lacked the quality and professionalism that was lacked by delta, although it made up for that in perks such as the free snacks, and the (usually) lower price. That said, it is by no means a bad experience, just that there was nothing so special that stood out to me. It was a miles better trip than the American a321 transcon I flew in 2014, where even the movies were not free, but that policy has since been changed on AA. What jetblue really does well is not charging fees for wifi and snacks, and offering a great experience no matter what you pay, unlike on the legacy carriers, offering an ultra-low cost option where you could not even reserve seats. On the return trip, I flew Virgin Alaska's new a321neo, and will be writing a trip report on that flight soon to compare it to jetBlue. Overall, I had a good flight with jetblue, and would certainly book them again if the price is right.

Informations on the route New York (JFK) San Francisco (SFO)

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