Review of HK Express flight from Hong Kong to Tokyo in Economy

HKE

UO - HK Express

Flight taken on 25 July 2018
UO870
11:20 04h 05m 16:25
Model Airbus A321
Class Economy
Seat 16F
Jan
1,096 · 7 · 0 · 4

Hello! This is my first flight review in my life. So make sure to comment below if something I need to improve. Sorry for so few pictures!
It's summer holiday, and my family decided to go to Japan for 7 days. Due to our budget is low, so we chose to fly with HK Budget airline - HK Express.
Check-in is open 3 hours before the flight depart, and we need to eat lunch before the flight, so we arrived at airport in 9:00am. HK Express check-in counter is located in Terminal 2. The queue was very very long!
Plane spotting while eating lunch at Burger King:


photo img_1849photo img_1850

Our gate is located in the new Midfeild Concourse. Need to take train to the concourse, and then change the bus to the gate!


photo img_1851

Our aircraft - Airbus A321 with reward-U painting



Due to this is a budget airline, Outside food and drinks including water are not allowed to bring inside the aircraft. You can only purchase food and drinks from the crew. Also, there is no WiFi and IFE in the aircraft.
The flight was very short and not too much to talk with.

Display all

Product ratings

Airline

HK Express 5.3

  • Cabin5.5 / 10
  • Cabin crew5.5 / 10
  • Entertainment/wifi5.0 / 10
  • Buy-on-board menu5.0 / 10
Departure airport

Hong Kong - HKG8.8

  • Efficiency9.0 / 10
  • Access8.5 / 10
  • Services8.5 / 10
  • Cleanliness9.0 / 10
Arrival Airport

Tokyo - NRT8.3

  • Efficiency8.0 / 10
  • Access8.5 / 10
  • Services8.0 / 10
  • Cleanliness8.5 / 10

Conclusion

The cabin crew was very nice, and the aircraft was quite new. Anyways, good budget airline!

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