Flight-Report

Review of Aeroflot flight Bangkok Moscow in Economy

Airline Aeroflot
Flight SU271
Class Economy
Seat 32K
Aircraft Airbus A330-300
Flight time 09:55
Take-off 09 Sep 18, 10:00
Arrival at 09 Sep 18, 15:55
SU   #99 out of 129 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 93 reviews
ThomasDutch
By SILVER 1411
Published on 16th September 2018

Flights


Leg 1: Aeroflot - SU 271 - Airbus A330-300 - VQ-BDE - Current article
Leg 2: Aeroflot - SU 2192 - Airbus A321-200 - VQ-BFX - No Article.

En-route, Check-in & Waiting


You have a few options to take when you are travelling to Bangkok Suvarnabhumi from downtown Bangkok. A bus, train or a cab will do. As a bus would take ages, it was either the train or a cab. I decided to go for a cab to start my journey fresh and cleaner (instead of walking a bit to the nearest metro in hot weather). Having found a cab willing to drive us to the airport, it was a quiet and enjoyable ride in what seems to be a new car.

photo 20180909_070609

When I arrived and paid my taxi, I went immediately to my check-in desk to drop off my luggage, however this process was very slow as many passengers brought tons of luggage with them. I think it took around 25 minutes to complete. Dropped of my luggage and went up to security.

A view of Bangkok's check-in area (I wish my line was like the one at Malaysian)
photo 20180909_075202

This process is very depending and could vary very much depending of the time you are departing. It was rather busy, but did go in a decent pace. After ten minutes, all that was left was border control… Now border control at Bangkok Suvarnabhumi is very crowded as it is very chaotic and slow-going. Another 25 minutes past by and I was nearly there…. Eventually clearing border after around 30 minutes.

photo 20180909_081420

I decided to have some breakfast as my flight departed at 10 am and I did not have any chance to grab some breakfast before. Decided to have some Duck with rice with watermelon Juice for a quite expensive price at one of the restaurants. After that I went down to have grab a frappucino from Coffee World

photo 20180909_090237

By the time I finished my frappucino in Coffeeworld, boarding was already initiated. I did buy a connector after my coffee, so I could listen to the movies by my own ear plugs instead of those from Aeroflot as their sound is very very poor and by the time I reached my gate, It was a straight walk down to the aircraft for boarding.

photo 20180909_093257

Flight



Meet the Airbus A330-300 from Aeroflot Russian Airlines; VQ-BDE. (My apologies for the reflection of the photos, but the rooms were very dirty and no chance to get a proper line up.)
photo 20180909_093444

The aircraft was very full and only one seat was open and I was the lucky one to be seated next to that specific seat (I thought I was, but more to come!).

Pushback was initiated on time and a very slow taxi was initiated after some minutes, which gave me some time to capture those planes around. While I am continue to say that Aeroflot is taxiing very slow, I could give you an example of that Korean Airlines….. On a straight taxiway, it started around 200m behind us, but over a distance of 100m, it was surpassing us already.



While approaching the runway's threshold, we were about number 8 in line, so it took another 20 minutes to eventually be airborne. See below some aircraft rolling for take off like a Thai A350, Cebu A340 & Emirates A380 (which I think is now a very very common sight)



Watch departure video below.



About twenty minutes past our departure time, we were rolling down the runway towards to Moscow with a quick climb to cruise.

photo 20180909_102407

The usual stuff was initiated shortly after airborne. Flight attendants started to serve drinks (yet again a very limited choice of drinks), came by to clean and food was being served. The options of today's breakfast were Chicken&Noodles and Fish&Rice. I opted for Chicken and Noodles as fish is usually even worse on board and expected the catering to be better as it was brought on board by a Thai caterer, but once again I was very disappointed. The food was even more worse and close to being uneatable….. Flight attendants came by once again to clean and offer some coffee & tea. Decided to watch some movies during the entire flight on my phone and their display, but found out that the usb in both seats in my row were not working, so my apologies for not capturing more photos (battery ran out)!.

While the first three hours in flight were very nice with no one seated next to me, this free seat became eventually a pain in the ass for me. Multiple PTV's were inoperative and flight attendants started to move those passengers around to my seat as they were insisting to watch a movie. Unaware of the fact that the ptv next to me was inoperative too. One passenger was so annoyed by it, that she was hitting the call for flight attendants several times within a few minutes to continue to attract flight attendants to fix it (no probs to the flight attendants as they were simply looking at the screen, left and never returned either).

Cabin was too hot again like my previous flight, but luckily this flight the flight attendants came by once with a round of drinks.

Three hours prior to landing, the usual service started once again. Drinks were served, Clean up, Food was served once again (Beef with Rice or Chicken with Potatoes), I opted for the beef with rice which was edible, but very poor in taste). Clean up was initiated and coffee&tea was served once again for you.

Landing was initiated with a smooth touch down in Moscow Sheremetyevo. Runway vacated and we were off for a short taxi ride to one of Moscow's remote stands. Unfortunately this meant that we have to go to the terminal by a very crowded bus for about 10 minutes total (as many aircrafts were pushing back) to become in a overloaded security check as I was a transfer passenger.

My apologies again for the lack of photos at the end. My battery died during the flight and both plugs were inoperative/broken.
See more

Verdict

Aeroflot

3.8/10
Cabin6.0
Cabin crew2.5
Entertainment/wifi5.0
Meal/catering1.5

Bangkok - BKK

7.8/10
Efficiency5.5
Access8.5
Services8.0
Cleanliness9.0

Moscow - SVO

4.6/10
Efficiency4.5
Access6.5
Services5.5
Cleanliness2.0

Conclusion

While Aeroflot offered me those tickets for a very very cheap price, I don't think I would fly them again if I have other options available. The catering was very very poor and close to inedible, seats offer 3cm less than most Skyteam members, flight attendants could have been much friendlier and Moscow Sheremetyevo is a rather disappointment too (Not a variety of shops, very dirty toilets with a strong smell around them in the actual terminal.

Information on the route Bangkok (BKK) Moscow (SVO)

The contributors of Flight-Report published 5 reviews of 1 airlines on the route Bangkok (BKK) → Moscow (SVO).


Useful

The airline with the best average rating is Aeroflot with 6.8/10.

The average flight time is 10 hours and 2 minutes.

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