Flight Review- Kuwait to London Economy Class on the new Kuwait Airways Boeing 777-300ER
My flight was KU101 from Kuwait to London, after arriving at the airport at 7 am for the 10 am flight I proceeded to the online Check-In counter. Checking in through the online counter was fast as there were long queues at the normal check-in counters.
After going through security and immigration process which was surprisingly fast, partially because some of the Kuwait Airways flights have been moved to the new Terminal 4. At Gate 22 the flight was a new Kuwait Airways Boeing 777-300 ER, 9K-AOL named Al-Wafra. London is Kuwait Airways most important route as it is the favored holiday destination for most of the citizens of Kuwait.
After entering the aircraft I turned to the right to proceed to the economy section of the aircraft. The aircraft is configured into three classes- first class, premium economy, and economy class. After walking to the middle of the aircraft, I settled into my seat 26K which is a window seat located right in the middle of the wing. The 3-3-3 seat layout means the cabin feels spacious. I was surprised to see the amount of leg room, there were ample leg room and its one of the best for economy class. The seat cushions were comfortable with adjustable headrests.
The flight took off at 10:45 am, 45 minutes behind schedule, the reason was the delay in loading baggage as announced by the captain. After takeoff, we headed off to the north of Iran before entering into Turkey and the rest of Europe subsequently.
Thirty minutes into the flight lunch was served. The options were prawns with rice, chicken with rice and veg pasta. I opted for the prawn's rice option, which was pretty delicious for economy class food. After lunch, the cabin crew requested the passengers to lower the window blinds so everyone could settle into a nap.
When I chose to explore the IFE, it was a letdown, there are limited choices from Indian, Arabic and Western options, especially if you compare it to some other Gulf carriers.
About 4 hours into the flight, tea and coffee was served with a small piece of cake. After tea, an announcement was made that we would shortly start our descent into London. A hot towel was given to everyone quicky to freshen up.
At 1435 local time, we made a touchdown at London Heathrow. The landing was smooth. Even though it was afternoon time the queue at London immigration was long, although efforts were being made by the staff to quicken the process.
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Verdict
Kuwait Airways
7.5/10
Cabin9.0
Cabin crew9.0
Entertainment/wifi4.0
Meal/catering8.0
Kuwait City - KWI
7.6/10
Efficiency6.5
Access7.5
Services8.5
Cleanliness8.0
London - LHR
8.1/10
Efficiency8.0
Access7.5
Services9.0
Cleanliness8.0
Conclusion
I was quite impressed by this flight. The cabin crew was smiling, helpful and engaging. This flight is definitely recommended.
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Hi Romero, thanks for sharing your first report here--a bit light on pictures, would have been nice to the meals and more pics of the cabin, but a well-written first report. There aren't many reports on KU out there, especially on the new fleet like the 77Ws, so it's nice to see a review. Thanks for sharing!
Hii Kevin, Apologies for the few images, will definitely add more next time when i do a report. Thank you for your kind words. KU will be adding new A350's in 2019, as they are in process of modernizing their fleet, will definitely try to add a more comprehensive report if I get a chance to fly in one of those.
Very cool! Still haven't had a chance to try the A350 myself. Do you live in Kuwait City? It's always cool to see new reviewers from all over the world--or as we call them "Flight-Reporters". Welcome to the site Romereo!
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