Review of Kuwait Airways flight Kuwait City London in Economy

Airline Kuwait Airways
Flight KU101
Class Economy
Seat 26K
Aircraft Boeing 777-300ER
Flight time 05:50
Take-off 14 Sep 18, 10:45
Arrival at 14 Sep 18, 14:35
KU 15 reviews
romereo
By 1653
Published on 7th October 2018
Flight Review- Kuwait to London Economy Class on the new Kuwait Airways Boeing 777-300ER

My flight was KU101 from Kuwait to London, after arriving at the airport at 7 am for the 10 am flight I proceeded to the online Check-In counter. Checking in through the online counter was fast as there were long queues at the normal check-in counters.

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After going through security and immigration process which was surprisingly fast, partially because some of the Kuwait Airways flights have been moved to the new Terminal 4. At Gate 22 the flight was a new Kuwait Airways Boeing 777-300 ER, 9K-AOL named Al-Wafra. London is Kuwait Airways most important route as it is the favored holiday destination for most of the citizens of Kuwait.

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After entering the aircraft I turned to the right to proceed to the economy section of the aircraft. The aircraft is configured into three classes- first class, premium economy, and economy class. After walking to the middle of the aircraft, I settled into my seat 26K which is a window seat located right in the middle of the wing. The 3-3-3 seat layout means the cabin feels spacious. I was surprised to see the amount of leg room, there were ample leg room and its one of the best for economy class. The seat cushions were comfortable with adjustable headrests.


The flight took off at 10:45 am, 45 minutes behind schedule, the reason was the delay in loading baggage as announced by the captain. After takeoff, we headed off to the north of Iran before entering into Turkey and the rest of Europe subsequently.

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Thirty minutes into the flight lunch was served. The options were prawns with rice, chicken with rice and veg pasta. I opted for the prawn's rice option, which was pretty delicious for economy class food. After lunch, the cabin crew requested the passengers to lower the window blinds so everyone could settle into a nap.

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When I chose to explore the IFE, it was a letdown, there are limited choices from Indian, Arabic and Western options, especially if you compare it to some other Gulf carriers.

About 4 hours into the flight, tea and coffee was served with a small piece of cake. After tea, an announcement was made that we would shortly start our descent into London. A hot towel was given to everyone quicky to freshen up.

At 1435 local time, we made a touchdown at London Heathrow. The landing was smooth. Even though it was afternoon time the queue at London immigration was long, although efforts were being made by the staff to quicken the process.
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Verdict

Kuwait Airways

7.5/10
Cabin9.0
Cabin crew9.0
Entertainment4.0
Meal/catering8.0

Kuwait City - KWI

7.6/10
Efficiency6.5
Access7.5
Services8.5
Cleanliness8.0

London - LHR

8.1/10
Efficiency8.0
Access7.5
Services9.0
Cleanliness8.0

Conclusion

I was quite impressed by this flight. The cabin crew was smiling, helpful and engaging. This flight is definitely recommended.

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