Flight-Report

Review of Scoot flight Kuala Lumpur Singapore in Economy

Airline Scoot
Flight TR465
Class Economy
Seat 23A
Aircraft Airbus A320
Flight time 01:10
Take-off 25 Nov 18, 22:35
Arrival at 25 Nov 18, 23:45
TR   #90 out of 126 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 42 reviews
thekoalatraveller
Published on 27th November 2018
Hey there, and welcome!
As it nears the school holidays in Singapore, I visited Kuala Lumpur for a short holiday getaway on Scoot.

Part 1: TR 466 SIN-KUL (Click here)
Part 2: TR 465 KUL-SIN (YOU ARE HERE)

On the day of my flight, I arrived at klia2 3 hours before my scheduled flight.
Took the KLIA Ekspres Train from KL Sentral to KLIA2.
photo 20181125_192754__1543322876_175.156.232.7

Checked-in done in less than 10 mins at Scoot counter Row Z.

Airline: Scoot (TR)
Flight Number: TR465
Equipment: Airbus A320-200
Reg: 9V-TRO
Seat: 23A
From: Kuala Lumpur International Airport (KUL)
To: Singapore Changi International Airport (SIN)


Proceeded to gate.
photo 20181125_215048__1543323341_175.156.232.7
Full flight today.

Quick check on our flight information for the night.
photo 20181125_215536__1543323408_175.156.232.7

Due to late arrival of inbound aircraft, boarding only started 5 minutes before the scheduled departure time.
photo 20181125_222402__1543323532_175.156.232.7

Upon boarding, cabin crew were seen to be finding overhead luggage space for passengers. On this short flight, most passengers were hand-carrying their bags, and hence resulted in a shortage of overhead compartment space.
Typical LCC Narrowbody seats onboard this airbus A320 (same seats found on airasia…etc).
photo IMG-20181126-WA0020__1543323768_175.156.232.7

Typical LCC 28" Seat pitch. The seats onboard Scoot are not well-padded, resulting an uncomfortable flight experience for longer flights. I am shocked that these A320s also operate flights to Japan with a transit stop in Taipei. In my opinion, for flights longer than 2h, you should avoid Scoot's A320.
photo IMG-20181126-WA0007__1543241748_175.156.232.7

As usual Some seatback literature the Scootalogue, Scoot Cafe menu, Safety card, and the airsickness bag.
photo 20181121_193130__1543241616_175.156.232.7
Also found a pack of half eaten tong-garden cashew nuts left behind in the seat pocket by the previous passenger. Clearly cleaning was sketchy on this 40min turnaround flight.

Wingview for the evening.
photo IMG-20181126-WA0006__1543324146_175.156.232.7

Upon settling in my seat 23A, I saw that a backpack placed in the overhead bin by the lady seated across the aisle by the window was moved and stacked haphazardly by one of the cabin crew, onto someone else's bag. Makes me wonder whether the cabin crew was safe to carry out her job. She stuffed it into the bin in a way that the backpack would fall out when the compartment was opened, and I was afraid that it would hit the little boy sitting below the seat. Fortunately, a man from the row behind was kind enough to ask the Cabin crew to move it to a place that was safe. Unimpressed with the set of crew on this flight. No smiles whatsoever. Can't feel the "Scootitude" like what's advertised in their magazine.

After everyone has boarded, the door is closed and the aircraft starts to pushed back. The cabin crew carried out the safety demo.
As this was a night flight, most of the shots were dark and as such I will not post them here.

As mentioned previously, the flight was delayed and took off at around 10.59pm.
As we flew out of Singapore, captain mentioned that weather in Singapore was relatively good, (phew! unlike my previous flight to KL), and service was carried out 10 min after takeoff. Passengers were able to order light snacks from the menu (coffee/tea) and those who pre-booked meals were served.
The rest of the flight was uneventful, and
Landing into Singapore was 5 minutes ahead of schedule.

Thank you once again for taking your time to read this flight review, and please comment if you have any suggestions for me.

See you soon! Till then, happy flying!
Your fellow koalatraveller.
See more

Verdict

Scoot

6.3/10
Cabin7.5
Cabin crew4.0
In-flight Entertainment6.5
Meal/catering7.0

Kuala Lumpur - KUL

6.3/10
Efficiency6.0
Access7.0
Services6.0
Cleanliness6.0

Singapore - SIN

9.1/10
Efficiency10.0
Access8.0
Services9.0
Cleanliness9.5

Conclusion

Most budget carriers (Air Asia, Jetstar, Scoot) flying this route had similar fares for this flight ($130 return).
This experience with Scoot turned out to be average, the 28'' seat pitch could be an issue for taller people and for longer flights like SIN-NRT via TPE (!!!).
The set of crew on this flight (except for the inflight manager) was not up to standard, and as an LCC there was no entertainment as expected.
Would I fly Scoot again?
Certainly, if they continue offer competitive pricing for their flights.

Information on the route Kuala Lumpur (KUL) Singapore (SIN)

0 Comments

    Login to post a comment.