Review of ANA flight Chitose Tokyo in Economy

Airline ANA
Flight NH58
Class Economy
Seat 14H
Aircraft Boeing 777-300
Flight time 01:35
Take-off 23 Oct 18, 11:30
Arrival at 23 Oct 18, 13:05
NH   #23 out of 123 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 158 reviews
lagentsecret
By SILVER 602
Published on 6th December 2018

If you want to know how it all started… 


Routing


Bonus : Click here to display

Let's go ahead for the description of the fourth flight of this routing entirely ***** Skyhoax:


Pictures of  Kōyō and Japanese food in the bonus


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CHECK-IN


After spending the night in Chitose the hotel bus drops me off at the domestic terminal
Subodorant a problem coming to the check-in I head immediately to the "International Flights" check-in counter


NH automatically registered me on my upcoming flights and sent me a confirmation email with seats at their convenience.
No way to change those seats either on their website or through the app: both of them coming out with error messages.
The agent changes my seat of the Haneda flight but obviously tells me that he can not do anything for the seat of  the flight to FRA.
I feel a bit tired of hearing the same words, NH agent after NH agent, and especially as it is NH flights,
I am more insistent and I do not hide my dissatisfaction.
I only ask for a aisle seat instead of the middle seat that has been assigned to me.
Seeing that I was not going to leave the counter, the agent makes a phone call.
After talking with a colleague, he comes back to me with a smile.
"I was able to have a corridor seat on your HND-FRA flight."
 I thought it was impossible? ;)
And for my flight LH to TUN?
It's impossible ! (what else?)
The most important to me was to have a good seat for the LH flight, I do not insist.
The two boarding passes of the NH flights print but the agent immediately tears HND-FRA boarding pass because it is impossible (lol) to have it now.
I must go tomorrow at the NH check-in counter in Haneda.
Let's go to the boarding gates.
At that moment, I realize that there is a NH premium check-in area.


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Having my boarding pass in hand I head for the dedicated security checkpoint, I pass very quickly,.
Then an escalator leads to the lounge.


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As usual with NH I receive a security certificate


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THE NH LOUNGE


There is a boarding pass barcode reader on the counter desk to validate the access to the lounge.
It's a large lounge and the offer is the same as other NH domestic lounges.


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Spirits and draught beer-tapping machines


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Aojiru juice made with barley grass and soft drinks fountain


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Two juices and milk


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I find a seat near the windows and I was surprised by the important activity of this airport.
I am not a fan of spotting but in front of so much activity I go into it.
Mouse wheel is your friend if you don't like it.


SPOTTING


The company that flew me to Hokkaido and I really love its mascot being myself a ク マ!
Polar bear kanji 北極熊 starts like Hokkaido 北海道
it must not be a coincidence.


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My favorite plane: Air Do with this beautiful special livery


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Sky without Vanilla …


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AIr Asia lands and my cub goes away


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Spring lands and NH pushes back


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A little JL 


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A mower is coming


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it comes and goes


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Mowers ballet


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A Korean company I did not know


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A little Peach for my peach skin


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Still a shot of Eastar Jet


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One who arrives and the other who goes away


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it does not stop and very interesting


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My airplane is coming


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A 777-300, first flight on 07/05/2003


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Here's one in Tokyo 2020 livery


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My flight is 10 minutes late but I must not forget to head to the gate in spite of the show


BOARDING


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Passage in the spotless toilets.
A great hook for the Master Hook GRMY.
By the way, congratulations for your Flying Blue Platinum and your OneWorld Emerald!


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My gate is not far from the lounge


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The usual boarding process : family and people with assistance, then Milion Milers NH, then Business and Star Alliance Gold pax


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It allows me to be among the first in the cabin
Shooting in civilized mode without blocking the aisle, Japanese Etiquette compatible ;)


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We are next to the Tokyo 2020 airplane


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The boarding ticket to complete the troika


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View from my 14H seat


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And its endless legroom


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There are a more than hundred pupils in uniform on this flight


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This is a 777-300 airplane, no doubt.


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The flight is almost full, boarding is over, we start taxi


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Takeoff


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Then the FAs prepare the cart


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I did not find a photo of my green tea but the offer was identical to the one of the Air DO flight
The flight went unremarkable, quietly, under the eye of accomplice shoes of one of my neighbors


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Landing ahead schedule and fast deplaning.


BONUS : SHIKOTSU LAKE


Bonus : Click here to displayr
See more

Verdict

ANA

8.1/10
Cabin10.0
Cabin crew9.5
Entertainment6.0
Meal/catering7.0

ANA Business Lounge

7.4/10
Comfort8.0
Meal/catering6.5
Entertainment7.5
Services7.5

Chitose - CTS

9.5/10
Efficiency9.5
Access9.0
Services9.5
Cleanliness10.0

Tokyo - HND

8.6/10
Efficiency9.0
Access7.5
Services8.0
Cleanliness10.0

Conclusion

The usual check-in issues with NH.
Communication with NH, whether on the web, on the phone, at counters is always difficult.
It's like facing an invisible wall.
The flight itself was excellent with a comfortable seat and smiling FAs.
The lounge is an usual NH domestic lounge.
It has an attractive view of the tarmac

Informations on the route Chitose (CTS) Tokyo (HND)

The contributors of Flight-Report published 3 reviews of 2 airlines on the route Chitose (CTS) → Tokyo (HND).


Useful

The airline with the best average grade is with /10.

The average flight time is 8.0 hours and 35.0 minutes.

  More informations

2 Comments

  • Comment 479183 by
    KévinDC TEAM GOLD 4473 Comments

    Love the beautiful planespotting!

    The lounge seems pretty basic, but comfortable. Much like US domestic lounges (minus the comfortable part). It seems these types of retro interiors are very common on Japanese domestic fleets, as shown by your Air Do report and this one. Once again, it looks very clean and well-maintained as expected.

    And it's always great to have a wide-body on such a short flight!

    Thanks for sharing

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