Review of Cathay Pacific flight Jakarta Hong Kong in First

Airline Cathay Pacific
Flight CX770
Class First
Seat 2A
Aircraft Boeing 777-300ER
Flight time 05:05
Take-off 12 Nov 18, 08:25
Arrival at 12 Nov 18, 14:30
CX   #5 out of 130 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 416 reviews
socalnow
By GOLD 1179
Published on 13th December 2018
Greetings Flight Report community and thanks for stopping by. This is a trip of odds and ends. In July I needed a way home from Tokyo so I booked the best value in miles and points: ANA First Class with Virgin Atlantic Flying Club points. The catch is that they require a round trip booking so I had to "park" the USA -> Tokyo leg somewhere until I could flesh out a trip to use it on. I happened to find availability on November 9th so that's where it sat. The onward journey came as a result of the "90,000 Iberia Avios Promotion" that offered an insane number of Avios for buying 10 airplane tickets. I played along and ended up with 90,000 Avios for buying +/- $300 in travel. The catch, if you can call it that, was that the Avios had to be redeemed by 12/1/18. I used these Avios to book JAL NRT-SIN-HND with the NRT-SIN portion coupled with my ANA NRT-LAX. I "parked" the SIN return for a future trip. I began to look at ways to get back and my AA mileage balance was sufficient to consider Cathay Pacific First. I know they run sporadic F on regional flights so I began looking for one of those. I checked the usual suspects of SIN, BKK, and MNL and could not find any F being offered at all on the day I needed. Somehow I considered Jakarta and it all lined up perfectly. I booked CGK-HKG (overnight in HKG)-LAX-LAS in CX and AA First. The final piece was positioning from SIN to CGK. I quickly and, probably foolishly, booked First with Singapore Airlines for this portion of the trip just to have a taste of their tremendous First Class experience.

Carrier, route, equipment, class, lounge, and procurement method:



All Nippon Airlines (ANA), LAX-NRT, 777-300ER, First, Star Alliance First Class Lounge, Virgin Atlantic Mileage Club

Japan Airlines, NRT-SIN, 777-200ER, Business, No Lounge Review, Iberia Avios
Singapore Airlines, SIN-CGK, 777-300, First, The Private Room and T2 First Class Lounge, Krisflyer
Cathay Pacific, CGK-HKG, 777-300ER, First, Pura Indah First Class Section, American Advantage (This Report)
Cathay Pacific, HKG-LAX, 777-300ER, First, The Wing, The Pier, The Centurion, American Advantage (Coming Soon)
American Airlines, LAX-LAS, 737-800, First, Qantas First Lounge, American Advantage (No Report)

T2 Hotel, Flight Check In, and Lounge



Just a quick note on the transit hotel in T2. All of the rooms have a view of the ramp and runway. They are clean and affordable. There are a couple of English language TV channels in the room. I found the staff to be very kind and security is good. I would not hesitate to stay here again. SQ has already vacated T2 for T3 and the remainder of the international carriers in T2 will be doing the same.

View from my room.



I was too beat to take the train into town, which was my original plan, so I stayed at the airport. It's a bustling place at all hours with likely many on Umrah. There is a host a good choice of restaurants land side, many open 24 hours. I stopped at an Indonesian looking place and enjoyed a soursop juice and mie goreng with seafood.

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I am aware of the lack of decent lounge options at CGK T2 so I didn't bother getting air side very early. Check in was not very busy and I only experienced a brief wait. There was not a dedicated First Class lane.

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The CX agent walked me down to the end of the hall to a private immigration counter that led directly to one of the lounges. There was no wait and i was processed through.

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I was told I could use either the lounge connected to immigration or the one next door, Pura Indah. She noted that Pura Indah had a First Class section so why not that one. I was escorted there and checked in. I have visited this lounge before so I knew not to have any expectations. The "first class" side is identical to the J side.

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Anyhow I enjoyed a rather good congee during my visit, I think it had duck.



The lounge visit was brief by design and I headed to the gate shortly. I get great enjoyment from the aesthetic of T2 and I will miss it when all International flights are moved to T3. It really sets the tone for an equatorial and tropical location like Jakarta and Indonesia. I will have to take some domestic flights to visit.



CX770 CGK-HKG



The holding area was typically crowded but the wait to board was brief. I didn't bother trying to find a seat.

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After a long parade of wheel chairs First and Business were called. I was welcomed at the door and shown to seat 1A, my original selection. I was the first passenger to arrive, and the last. I was told I could have my choice of any seat as I was to be alone in the cabin. I moved to my preferred seat 2A. It's a well documented seat and is a little long in the tooth but still feels very special and quite comfortable.



I spied on the nice private J cabin before too many folks arrived.

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Owen and Jenny would be taking care of me today and they were spectacular in their job performance. Oshibori and headset are delivered and drinks are offered. Water with ice and the lovely 2006 Deutz for me please.



Yep, it's empty.



The breakfast menu.



Beverage menu.



Getting ready to push.

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It's about an 8 minute taxi to 25R and we're off.



I opt to enjoy some Duetz time before breakfast so I ask for the meal in about an hour. there is no amenity kit or even slippers on board. I don't expect a kit but no slippers on a 4.5 hour flight in first class is a bit odd to me. I've never been on JAL or ANA in business and not received slippers. Owen is apologetic and scrounges around to make a kit for me…but still no slippers.



The lav adjacent to L1 is spacious and well appointed.



With the first bottle of Deutz depleted Jenny assures me that there is another as the table is laid for meal service. The fruit and bread basket are first, accompanied by the signature welcome note from the cabin crew.



The lighting is changed to a cool blue.

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For brunch I have selected the beef rendang. I ask Owen to open the Bordeaux, a 2006 Chateau Branaire-Ducru. It's a Grand Cru from Saint-Julien, Medoc and it's lovely, lovely, lovely.

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Unfortunately the beef dish is not up to the level of the wine. It's rather tough, perhaps due to my delaying the meal.



I am quite tickled to find one of my favorite films on the IFE and I delight in enjoying such low brow (still genius, mind you) cinema in these surroundings.



After brunch I continue to delight in the wine and enjoy the end of a film that I have seen over 20 times. Oshibori, chocolate, and landing forms are delivered. Owen beings some nuts to enjoy with the wine, a nice gesture. Owen is an interesting guy. He rides a Harley Davidson around Hong Kong and loves flying US routes. I enjoy a nice chat and he's an excellent ambassador for the airline.



The nearly 5 hour trip of from the southern hemisphere feels all too brief and we're soon approaching Chek Lap Kok.



Safely on the ground we taxi to the terminal.



Tourist Bonus: Some sights of Hong Kong



Bonus : Click here display
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Verdict

Cathay Pacific

8.4/10
Cabin8.5
Cabin crew9.0
Entertainment/wifi8.0
Meal/catering8.0

Pura Indah Lounge

6.6/10
Comfort7.0
Meal/catering7.0
Entertainment/wifi6.0
Services6.5

Jakarta - CGK

7.8/10
Efficiency7.5
Access8.5
Services7.5
Cleanliness7.5

Hong Kong - HKG

8.3/10
Efficiency8.0
Access8.5
Services8.5
Cleanliness8.0

Conclusion

The Ground Service: An escort to a premium immigration checkpoint and on to the lounge was a nice touch.

The Lounge: It's rather dismal and packed with furniture to the point where it's difficult to maneuver with your roll aboard. The food and beverage is rather limited as well and the staff isn't very motivated to offer service.

The Cabin: It has been around for many years but still offers fantastic comfort and reasonable privacy. Of course when you are the only passenger it's very private.

The Crew: I was very pleasantly surprised. Owen and Jenny were friendly and engaging and provided world class service. I've experienced some aloof service with CX but this was exactly the opposite.

The Food and Beverage: The beef dish was poor but the Champagne and wine were superb.

Overall: It's hard to imagine a better 5 hour regional flight, save the catering. A private cabin and friendly attentive service was a special experience.

Thank you for reading and happy flying.

Information on the route Jakarta (CGK) Hong Kong (HKG)

The contributors of Flight-Report published 10 reviews of 3 airlines on the route Jakarta (CGK) → Hong Kong (HKG).


Useful

The airline with the best average rating is Cathay Pacific with 8.4/10.

The average flight time is 4 hours and 51 minutes.

  More information

7 Comments

  • Comment 480078 by
    KLMA330 18 Comments

    I want your life ;-)

  • Comment 480244 by
    toyion 47 Comments

    Hi Socalnow. Sorry I accidentally deleted the previous comment.

    Yes, you're right, kaiseki ryori is provided on CX Japan first class routes. But it seems loaded from Hong Kong rather than Japan. You see a little code printed at the bottom of the menu, the code implies that flights to/from NRT/HND/KIX share the same menu. So I believe the kaiseki ryori is prepared in Hong Kong instead of Japan lol. I chose the western meal so I have no idea how the kaiseki ryori tastes. I'll write the report on that too, give me some time. Sorry again for accidentally deleted the comment!

    • Comment 480694 by
      socalnow GOLD AUTHOR 851 Comments

      Hi Toyion and thanks for the note. No worries on deleting.

      "So I believe the kaiseki ryori is prepared in Hong Kong instead of Japan lol."
      -That's fascinating. So they bring it up to TYO to serve on the way back? I wonder why.

      'I chose the western meal so I have no idea how the kaiseki ryori tastes."
      -I enjoyed it one time back on the 747 HKG-HND:
      https://flight-report.com/en/report/12951/Cathay_Pacific_CX542_Hong_Kong_HKG_Tokyo_HND

      Looking forward to more of your CX reports Toyion, happy flying.

      • Comment 480894 by
        toyion 47 Comments

        For most CX and KA regional flights, food is prepared in Hong Kong and bring the way back. Probably to save cost (both money and loading time) because they have their own catering company in Hong Kong. Except flights that park overnight at out ports.

        Envy you flew on CX's 747! I was able to book the ticket of the last flight but finally cancelled because of a business trip. I'll write my review on HND>HKG first class soon! See you and have a good day!

  • Comment 480520 by
    KévinDC TEAM GOLD 4761 Comments

    Hey Socalnow, thanks for this next leg in your adventure! That's an awesome view from the transit hotel!

    It's ironic that the F ground service in Jakarta is better than at the HKG hub! A private escort through security feels very First class. Heck, in HKG there aren't even separate fast track security lanes for premium cabins (not that you need them there since they're so efficient, but still. Now, of course the GCK contract lounges are nowhere near the levels of the hub F lounges.

    Once again, I find CX's aircraft utilization mysterious. 77Ws with F cabin with full F service from Jakarta, but they run 773s with no F cabin and regional J from SIN--I seriously doubt JKT has more premium demand than SIN.

    What a fabulous experience for a regional flight. As you've said, it doesn't get any better for a 5 hour flight.

    Thanks for sharing!

    • Comment 480696 by
      socalnow GOLD AUTHOR 851 Comments

      Hi Kevin and thank you for the note.

      "It's ironic that the F ground service in Jakarta is better than at the HKG hub! "
      -So very. Different labor cost base perhaps?

      "Once again, I find CX's aircraft utilization mysterious. 77Ws with F cabin with full F service from Jakarta, but they run 773s with no F cabin and regional J from SIN--I seriously doubt JKT has more premium demand than SIN. "
      -It's so odd. Flying time has to be very similar so both would work for utilization purposes. Maybe they need the denser aircraft for higher SIN demand? I would expect the down time on the 77W with F would be spent flying SIN or TYO, not BKK, MNL, and CGK.

      Thanks again Kevin and happy flying.

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