Review of Pegasus Airlines flight London Istanbul in Economy

Airline Pegasus Airlines
Flight PC1162
Class Economy
Seat 2F
Aircraft Airbus A320neo
Flight time 03:55
Take-off 19 Apr 19, 14:25
Arrival at 19 Apr 19, 20:20
PC   #14 out of 21 Low-cost airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 29 reviews
CaptainElie
Published on 23rd May 2019

Hello Flight-Reporters! That flight will cover my flight from London to Beirut, with a stop in Istanbul Sabiha. This flight will cover the STN-SAW route.

This flight-report will be very brief, as there was not much to do.
So it was bank holidays in the UK, and security lines were long! I passed through fast track, yet I waited for 20 mins for my personal items to clear X-Ray, really crazy day to fly!  

So I had lunch at it-su, nothing much to show, some sushi, and that's pretty it! The terminal was quite crowded! 
 


There I am next to my gate, and this Atlas Global had a minor technical and was there for about 15 mins before clearing.


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It was time for boarding, there it was, TC-NBA an Airbus A320neo. Really quiet those birds! 
 


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Boarding was made by stairs and the aircraft was practically full.


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There we are on board, I first had seat 4F assigned but I gave my seat to a father who wanted to sit next to his children. I was very happy to do it, but the cabin crew member was rude, the way he asked me was extremely unprofessional. Last shot from this seat.The seats were very confortable with a great legroom, the front seats offer spacious legroom.


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And off we soar!


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Very quiet engines! You have no idea! I flew on the same day on an A320ceo, you can really note the difference.
A wider view of Stansted!


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Time for the service, please note that Debit Cards are not allowed on Pegasus flight!
. Too bad, I use my debit cards with many airlines. To note, I previously used my debit card with Pegasus! There was no problem. On another note, I saw a WiFi network with a Pegasus and tried to connect. While passing, I asked a cabin member whether the WiFi was working and his reply was this is only for the captain. To my surprise, the page opened an in-flight entertainment page with the in-flight details. Really? The cabin crew literally need more training or compassion towards their company and know what services they offer! I looked it up after I landed and indeed Pegasus offers in flight entertainment for their passengers for just 1.99EUR.


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I had a Chicken Royale from Burger King that I bought in Stansted before departure, it was really enjoyable at 37,000feet!
A few shots from the air


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And a bit of sunset shots


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Last one I promise


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After those beautiful shots, we started our descent towards Istanbul, and landed 10 mins earlier.
Last shot of our bird.


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Many thanks for reading!

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Verdict

Pegasus Airlines

5.2/10
Cabin8.0
Cabin crew2.5
Entertainment/wifi3.5
Buy-on-board menu7.0

London - STN

8.4/10
Efficiency5.5
Access9.0
Services9.0
Cleanliness10.0

Istanbul - SAW

5.6/10
Efficiency6.0
Access7.0
Services6.0
Cleanliness3.5

Conclusion

Overall the flight was smooth, the seat was comfortable and had great legroom. The cabin looks a bit boring though, I don't know, correct me if I am wrong! Cabin Crew didn't have any compassion, true they followed safety regulations and this is extremely important, but at least be neutral and not rude! This isn't the first time it happens with me on Pegasus by the way. Funniest part was when deboarding, this specific flight attendant was like: ''Bye'' to anyone who says thank you for the flight! I hope this flight report was helpful, please feel free to comment your experiences with Pegasus! Having flown with them for more than 5 times, I wasn't really surprised by the behaviour of the crew. The aircraft was comfortable and brand new.

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1 Comments

  • Comment 504011 by
    ISTFlyer GOLD 193 Comments

    Hi Captainelie and thanks for sharing this report on Pegasus Airlines,

    Time for the service, please note that Debit Cards are not allowed on Pegasus flight!

    - Indeed, debit cards issued by Turkish banks work perfectly. As the Pegasus system is in Euros, if you don't have a Euro account in the debit card you try to use, the system wouldn't be able to charge. However, It's strange that they don't use an international system but a Turkish system.
    On another note, I saw a WiFi network with a Pegasus and tried to connect. While passing, I asked a cabin member whether the WiFi was working and his reply was this is only for the captain. To my surprise, the page opened an in-flight entertainment page with the in-flight details. Really?

    - Unfortunately, in Turkey and in general, the level of English we speak is close to beginner so probably it was a miscommunication. But, it's really strange that he referred to the captain.
    Overall the flight was smooth, the seat was comfortable and had great legroom. The cabin looks a bit boring though, I don't know, correct me if I am wrong!

    - Pegasus has much comfortable seats than most LCC carriers and a decent legroom. However, it's normal for a LCC to have a boring cabin.
    Funniest part was when deboarding, this specific flight attendant was like: ''Bye'' to anyone who says thank you for the flight!

    - This is funny, but it's not good for customer satisfaction.
    I hope this flight report was helpful, please feel free to comment your experiences with Pegasus!

    - I also have two upcoming Pegasus reports which I would post in a week or two. Luckily, I had a better experience on those flights.

    Once again, thanks for sharing and hope to see you in another report.

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