Review of Condor Flugdienst flight Frankfurt Kuala Lumpur in Business

Airline Condor Flugdienst
Flight DE2358
Class Business
Seat 2A
Flight time 12:50
Take-off 30 May 19, 21:50
Arrival at 31 May 19, 16:40
DE 19 reviews
FlyAlex
By GOLD 2481
Published on 7th June 2019

Hi,

Welcome to this long Condor flight in Business Class which took me from Frankfurt to Kuala Lumpur. I booked this flight as part of a complete itinerary from Munich to Melbourne: Condor sold this flight in cooperation with Lufthansa & Malaysia Airlines for a very good offer. Lufthansa & Malaysia Airlines flights are booked into Economy Class by Condor but this longhaul part of the trip would be in Condor's Business Class. Baggage is checked all the way trough from Munich to Melbourne due to existing interlining arrangements Condor agreed with their partners.

As I arrived in frankfurt by a connecting flight I did not leave transit area and made my way directly to the B pier from which my flight would depart from that evening. I really liked B pier of Frankfurt airport offerin great & amazing very close views of exotic widebodies from all over the world. 



As I still had one hour left until boardng I proceeded to the Lufthansa Business Lounge in B gates area which is free of charge for Condor Business Class passengers. The lounge is nicely located on the upper floor including a lot of natural light. It was also very quiet and empty during my visit. So I really enjoyed the stay there with some very light dinner snack as I still had to keep space in my stomach for the inflght dinner.



I was surprised to find my boarding gate at te lower floor which meant bus boarding - strange for a longhaul flight. 


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However boarding started on time and soon the first bus departed for a very far ride to a very remote parking position near the maintenance hangars. When we arrived at our aircraft fueling was still going on which meant another ca. 10 minutes waiting on the bus.


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Boarding via stairs however had the big advantage of getting some nice views of this old lady - in my opinion the Boeing 767 in Condor's nice holiday colours livery looks just beautiful.


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A friendly crew welcomed us onboard and I soon found my seat 2A in the huge Business Class cabin consisting of 5 rows. The cabn looked very modern and well maintained. The seats also looked nice and were comfortable in seating & relaxing mode. Their only disadvantage is that they are angled lie flat. For me those were quite uncomfortable for sleeping and I only managed to get some very mediocre sleep. Luckily Business Class was only ca. 50 % occupied on this flight so I had a spare seat next to me. Because of this I had enough space and felt comfortable. But if somebody would be sitting next to you this seat is indeed very narrow and cramped and especially the center armrests are very small and very close to your neighbour.


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Amenity kits in a nice design with some basic content and headsets (not active noice cancelling) had already been placed at each seat.


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A bottle of still water could also be found in the center section.


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Once boarding was completed welcome drinks were offered from a tray and I picked a glass of sparkling wine.


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Once the safety video has been screened a very nice modd lighting was switched on and we started our taxi towards the runway to take off direction south.


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Our old lady powered into the dark skies just after sunset and we started our very long trip that should take 12 hours 20 minutes.


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Once seatbelt sign was switched off a choice of magazines was offered from a trolley.
This was followed by distrbution of menus & wine lists. 


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Next nicely scented hot towels were distributed.


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Soon very nice table clothes were laid out and the drinks trolley made its appearance for aperitif. I opted for Campari Orange and still water. Drinks came with a huge packacge of almonds which tasted great.


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The purser passed around taking man dish orders personally and I decided for the fish.


Ca. 20 minutes later trolleys appeared again and starter trays were handed out. Those looked very nice and offered a lot of things. The cheese plate for later on was also already placed here. I especially like dthe cute design of the salt & pepper plane. A huge selection of warm bread was offered from a basket which also reappeared for retakes later on again, The dishes tasted all fine but not amazing.


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I ordered some white wine to go with the meal. In general there were several occasions for drink refills and my glasses were never empty.


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Next all rubbis and the trays were cleared away. Afterwards main dishes were served to each passenger individually from the galley.


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Afterwards dessert was served from a tray passed around before final drink orders were take where i had some tea and Baileys.


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Condor really cares about branding and small details show that everywhere - e.g. I really liked the Thomas Cook sunny heart logo at the bottom of the tea cup.


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Dutyfree service was conducted before cabin lights were switched off for avery long night of ca. 8 hours. Unfortunately I did not sleep to ggod and also decided to watch a movie. About 2,5 hours before landing cabin lights were switched on and hot towels marked the start of the morning service.


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Table cloths were handed around before the breakfast trolleys appeared in the cabin. Nice breakfast trays were passed plus a huge selection of warm bread & croissants from a basket. Additionally you could select jams, honey and nutella from another basket. Also on offer was freshly squeezed orange juice which tasted great. In whole the breakfast was very nice.


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After a visit to the washroom I spotted another nice Condor branded item - cleaning tissues fro your glasses. I have never seen something like this before on other airlines.


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Finally the flight came to and and we reached Malaysian coast soon.


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However then thunder storms appeared over KLIA and we had to go on olding patterns at the coast for ca. 1 hour. Finally we started descend through thick storm clouds and touched down at KLIA with a delay of ca. 1 hour.



During taxi I spotted some of Malaysia Airlnes nice looking A 380s before we parked at the C gates satellite building next to an Malaysia Airlines A330.


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Thanks for reading,
FlyAlex 

See more

Verdict

Condor Flugdienst

8.5/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi8.0
Meal/catering9.0

Frankfurt - FRA

9.0/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness9.0

Kuala Lumpur - KUL

8.1/10
Efficiency8.0
Access9.0
Services8.0
Cleanliness7.5

Conclusion

I really enjoyed this flight: Condor offers a great value Business Class product. The seats are not the top product on the market but still very comfortable for long flights. However the very friendly & professional cabin service plus nice and huge meals really make this product a good deal. I really hope that Condor survives all the Thomas Cook struggle those days and also will be available as that great holiday brand airline for many years to come - maybe within a new home in the Lufthansa Group. Condor in general really is a strong brand in Germany and very popular with Germans.

Related

4 Comments

  • Comment 505950 by
    KévinDC TEAM GOLD 4952 Comments

    Hi Alex, nice review as usual. Great to see a review on Condor J as there aren't many out there. A very solid product overall for a Low-cost/Holiday-type carrier. Your conclusion seems to be in line with others' I've read...which is that Condor Biz offers great value for money.

    Thanks for sharing!

  • Comment 506044 by
    ThomasDutch GOLD 372 Comments

    As Condor is mostly a leisure flyer, you can't expect a full J product with them. While service seems to be pleasant, you definitely lose some comfort with those older seats. Though it's still a pleasant product from what I've read through your review and a rare chance to fly on a 767 with an European airliner. Thanks for sharing!

  • Comment 506128 by
    757Fan 559 Comments

    Nice report. I often see a Condor 767-300 coming into land at MSP from FRA during the summer months from my house, and I've often wondered what it's like to fly with them. Their Business Class product looks quite good, and definitely something to consider in the future. Thank you for sharing!

  • Comment 506386 by
    KL651 TEAM 4454 Comments

    Thanks for this FR.
    I had no idea DE flew to KUL or that a 767 could fly that far.
    Nice service, better than LH. Sure the seat is dated but thei C class is also rather cheap compared to other airlines.

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