Review of Jetstar Airways flight Melbourne Sydney in Economy

Airline Jetstar Airways
Flight JQ518
Class Economy
Seat 28A
Aircraft Airbus A321
Flight time 01:30
Take-off 03 Jun 19, 16:05
Arrival at 03 Jun 19, 17:35
JQ   #16 out of 24 Low-cost airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 32 reviews
FlyAlex
By GOLD 324
Published on 14th June 2019

Hi,

Welcome to this short doemstic Australian hop from Melbourne to Sydney. 
I had done online Check In and selected a window seat of my choice for a small surcharge. Otherwise Jetstar would randomly assign you any seat. 
Jetstar uses the low cost Terminal 4 at Melbourne which is rather dull and not so nice to pass through - but it does the job. Security was very quick that afternoon and I had some time left to do some spotting of low cost aircraft on this very rainy afternoon. 



You have to pass this very long and sad corridor to reach the apron boarding gates of Jetstar.


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Once I arrived at the gate boarding would just start and my hand baggage weight was checked as of every other passenger too. Soon I walked onto the rainy apron to board this Airbus 321 via the rear stairs.



The cabin looked nice and modern and the pitch was fine for such a short domestic flight.


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The crew seemed to be friendly and chatty and soon we taxiied to our departure runway while a manual safety demonstration was performed. But unfortunately then we had to wait at the runway for ca. 45 more minutes as a queue had formed there due to the bad weather situation. Finally we took off and started our trip which was scheduled to take 1 hour 10 minutes.


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Jetstar offers a buy on board service and I had a look at their menu.


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In the end I decided to buy an afternoon snack deal for 7 AUD which included a cup of tea and some banana bread. The friendly crew also asked me if I wish that the banana bread would be heated which would take ca. 5 minutes. I declined that offer due to the short flight time. The snack was tasty nonetheless and a big portion.


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Sunset continued and in the end we landed at Sydney with a delay of ca. 35 minutes. We docked at a boarding bridge but the rear stairs in addition were used to speed up things - a nice idea.

Thanks for reading,
FlyAlex 

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Verdict

Jetstar Airways

6.8/10
Cabin7.0
Cabin crew8.0
Entertainment/wifi5.0
Buy-on-board menu7.0

Melbourne - MEL

6.0/10
Efficiency8.0
Access3.0
Services6.0
Cleanliness7.0

Sydney - SYD

8.5/10
Efficiency8.0
Access10.0
Services8.0
Cleanliness8.0

Conclusion

Jetstar offered good value for money on this short domestic hop: Modern cabin, friendly service and a good selection of buy on board food & drinks. I did enjoy this short flight with them.

Information on the route Melbourne (MEL) Sydney (SYD)

The contributors of Flight-Report published 22 reviews of 4 airlines on the route Melbourne (MEL) → Sydney (SYD).


Useful

The airline with the best average rating is Qantas with 7.8/10.

The average flight time is 1 hours and 58 minutes.

  More information

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