Review of American Eagle flight Washington Raleigh in Economy

Airline American Eagle
Flight AA5661
Class Economy
Seat 17A
Flight time 00:50
Take-off 21 Dec 18, 17:40
Arrival at 21 Dec 18, 18:30
MQ   #123 out of 142 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 54 reviews
JonathanL
By SILVER 180
Published on 15th September 2019

Greetings from DCA! I am about to embark on a trip to Europe. After taking a taxi to DCA, I headed to the bag drop to check my bag. Immediately after, I headed to the security checkpoint. I breezed through security thanks to TSA PreCheck and was airside less than 15 minutes from arriving at the airport. 


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Due to gate checking all rollaboard bags, boarding was delayed by 20 minutes. Eventually, boarding was called, and I was on the plane 15 minutes afterwards. At the door, I was greeted by two disinterested flight attendants. I was pleasantly surprised that the flight was operated by a CRJ700 with the later-iteration interior. Due to that, the cabin felt relatively fresh. I settled into my seat, 17A, which had pretty decent legroom. 



There was a sense of urgency to pushback to make up for the delay. Alas, there was a slight mechanical delay, so we had to wait for that to be sorted out. After, there was a manual safety demonstration followed by a quick pushback and taxi to the runway. 


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We had a steep takeoff, followed by an announcement saying that there wouldn't be a drink service due to the length of the flight. I'm calling BS here since I have been on considerably shorter flights with a drink service. The flight attendants spent the rest of the flight chatting in the galley. 


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The rest of the flight went by rather quickly and we were soon on the ground. One thing I found amusing was that when the flight attendant made his arrival announcement, he said, "Welcome to Grand Rapids," instead of Raleigh/Durham. Hmm… Anyways, we were held for half an hour on the ramp waiting on a gate to open up. This provoked angst among quite a few passengers that were connecting to the flight to London later that evening, as I was. When I got off, I had to wait at the top of the jetbridge for an extended period of time waiting for my gate-checked bag. I made it to my flight to London just as it was on final call.
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Verdict

American Eagle

5.1/10
Cabin7.5
Cabin crew6.0
Entertainment/wifi7.0
Meal/catering0.0

Washington - DCA

9.4/10
Efficiency9.0
Access10.0
Services8.5
Cleanliness10.0

Raleigh - RDU

8.1/10
Efficiency8.0
Access7.5
Services8.0
Cleanliness9.0

Conclusion

A pretty disappointing flight, which is all too common with American.

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