Review of Delta Air Lines flight New Orleans New York in Economy

Airline Delta Air Lines
Flight DL440
Class Economy
Seat 20F
Aircraft Airbus A319
Flight time 03:00
Take-off 26 Jul 19, 11:15
Arrival at 26 Jul 19, 15:15
DL   #60 out of 133 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 629 reviews
Benjabar
By 412
Published on 9th August 2019

Background


This flight was the first flight on my trip to Europe. I routing would look like this: MSY-JFK, JFK-TXL, VIE-CDG, CDG-JFK, JFK-MSY. The first two flights on the way there would be on Delta and so would the last flight on the way back while the other 2 would be on Air France.


At the airport


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I live about 2 hours away from MSY in Mississippi, so I left my house around 7 A.M. and arrived at the airport at 9:05 A.M. At this time, the Delta check in counters were empty and so was the airport itself because the morning rush had ended earlier. Security for Terminal D had a small line and a rather mean agent checking ID's but the experience was relatively painless and I was out within 5 minutes.


After arriving at my gate, D8, I decided to look around the terminal for some breakfast options since I still had 45 minutes till I boarded.

Terminal D is the newest terminal at MSY, opening in 1996. It is definitely the cleanest terminal at the airport, considering terminal B feels as if you are in a terminal for a third-world country. Fortunately, New Orleans has been building a new terminal for the last few years and it is currently slated to open in November 2019 but the date is pushed back often so I wouldn't be surprised if it didn't open until 2020.


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My flight was arriving from JFK at 10:26 A.M. but it arrived early at 10:06 A.M. I had noticed that this flight often arrives early and sometimes up to 45 minutes early. 

The rotunda of gates in Terminal D (D8-D12) was starting to get quite busy around this time as 4 flights had arrived at the same time. Soon, it was time for boarding. 


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I boarded in group Main Cabin 3 and took my seat, 20F soon. I had a good amount of legroom for this flight and the seat came with an outlet along with the latest Delta IFE system.



We took off at 11:05 A.M. Delta had an extensive selection of entertainment options and I decided to watch the movie Greta. It was very good and interesting. I had already brought my own headphones but a flight attendant did pass out some earphones about 20 minutes inflight. 


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The flight itself was rather rough with lots of turbulence but it was still a good flight. During the inflight service, I selected a sprite and a bag of Cheese-Itz as my snack. One nice touch was that after this service, the flight attendants passed out cups of water.


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We prepared for our descent at 2:20 P.M. ET and it was told to us that we would be arriving at gate C68, rather than B46 which was told to us earlier. This made me worry because I would be spending an almost 6 hour layover in the airport and was hoping to arrive in Terminal B to do some spotting and have more food and shopping options. Google Flights said that my next flight was departing from C65 but the Delta app said nothing about a gate. This worried me because in order to get on the Jitney Bus between Terminals 2 and 4, you must have a flight departing in the destination terminal.


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We finally touched down very early at 2:46 P.M. and I was off the plane shortly.


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Verdict

Delta Air Lines

7.2/10
Cabin9.0
Cabin crew6.0
Entertainment/wifi8.0
Meal/catering6.0

New Orleans - MSY

6.4/10
Efficiency8.5
Access6.0
Services6.0
Cleanliness5.0

New York - JFK

6.6/10
Efficiency8.0
Access5.0
Services7.5
Cleanliness6.0

Conclusion

Stay tuned for the report for my next flight!

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