Review of Air Canada flight Toronto New York in Business

Airline Air Canada
Flight AC714
Class Business
Seat 4F
Aircraft Airbus A320
Flight time 00:55
Take-off 05 Mar 20, 14:35
Arrival at 05 Mar 20, 15:30
AC   #53 out of 139 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 290 reviews
shayaan
By 615
Published on 12th March 2020

Welcome to my first trip report!


Routing

  • Toronto (YYZ) - New York (LGA) You are here
  • New York (JFK) - Hong Kong (HKG) Coming soon
  • Hong Kong (HKG) - Colombo (CMB) Coming soon
  • Colombo (CMB) - Male (MLE) Coming soon
  • Male (MLE) - Colombo (CMB) Coming soon
  • Colombo (CMB) - Doha (DOH) Coming soon
  • Doha (DOH) - Muscat (MCT) Coming soon
  • Muscat (MCT) - Dubai (DXB) Coming soon
  • Dubai (DXB) - Cairo (CAI) Coming soon
  • Cairo (CAI) - New York (JFK) Coming soon
  • New York (JFK) - Toronto (YYZ) Coming soon

booking


While I could have booked this trip with Aeroplan miles in J, the taxes were quite outrageous (as one would expect when booking with Aeroplan on AC metal). Thankfully, a quick Google flights search turned up flights just under $400 in J, so I went ahead and booked that. 


getting to the airport, checkin, and security


After arriving at the airport, went straight to check in.  Check in lines were not lengthy on this Thursday afternoon, but there was a wait at pre-clearance because of the several afternoon US departures. Between security and clearance, we were air side in about 30 minutes. 


AIR canada maple leaf lounge transborder


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We visited the transborder AC maple leaf lounge. It was very busy during our visit due to the several US departures.  It is located right after security and customs. 


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Lounge reception


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Phone charging area


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Departure board and literature


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The lounge has a couple of these private desks where some work can get done. 


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Fresh fruit and infused water was available in the lounge. The buffer selection was quite slim. Hot food consisted of soup, and only soup. There was a good drink selection. 



Boarding


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Boarding began at 2pm, with priorities enforced. Zone one was called first, and I was about fifth in line. Zone one and two were boarded together. 


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Cabin and seat


March 5th 2020
Air Canada
AC714
 Toronto to Newark
 A320-200
 C-FGYL
 Business Class


Air Canada's A320's are in a 2-2 configuration in business and 3-3 in economy. 


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This A320-200's J cabin with 14 seats


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A peak into the 132 seat economy cabin. 


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The seat is quite wide and despite it's antique appearance, it was in great condition. 


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The footrest was not exactly functional, as it wen't all the way down when I put my feet on it. Legroom was great.  At this point, the flight attendant greeted passengers by name and offered Naya water bottles as the pre-departure beverage. 


Post departure


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AC 787 besides us


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PIA 777 in the distance


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Meal service was served about 20 minutes into the flight. The options were a smoked salmon potato salad, or some sort of egg dish. By the time they reached me, they were out of the salmon, disappointingly. 


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The dish was quite good, and the mayonnaise gave it a lot of flavour. 


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The IFE had a good selection of newer movies. 


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Passport stamp received in Toronto


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Anyone know what airport this is?


The landing in LGA was very smooth. We had to wait about fifteen minutes for a gate to open up since we arrived quite early. 


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post-landing


After we landed, I realized I left my passport in the plane, so the staff went and fetched it for me. By the time I got to baggage claim, our luggage's were waiting there for us. 

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Verdict

Air Canada

9.0/10
Cabin9.0
Cabin crew8.5
Entertainment/wifi9.0
Meal/catering9.5

Air Canada Maple Leaf Lounge Transborder

7.8/10
Comfort9.0
Meal/catering5.5
Entertainment/wifi8.0
Services8.5

Toronto - YYZ

8.6/10
Efficiency7.5
Access8.0
Services9.0
Cleanliness10.0

New York - LGA

7.1/10
Efficiency7.0
Access7.0
Services8.0
Cleanliness6.5

Conclusion

Overall, I'd say this was a good average flight, and it is what you would expect from Air Canada. By comparison, most American airlines as far as I know just serve a snack basket on flights of this length, so for Air Canada to go the extra step and offer a snack is much appreciated. Since this is my first flight-report, I would really appreciate your feedback! Look out for my next Flight-Report of Cathay First from JFK-HKG.

Related

4 Comments

  • Comment 546321 by
    j0hnnyw 1 Comments

    Westchester County (HPN).
    (Yes, I cheated)

  • Comment 546450 by
    KévinDC TEAM SILVER 5136 Comments

    Hi Shayaan, thanks for sharing your first report here with us! You did a great job for a first report--with good details and coverage of the whole flight experience and just the right amount of pics. The only tips I would have to offer is that pics in landscape mode look best on the site and text is best above the pic as it makes it easier to read as you scroll down. Other than that, you definitely have the Flight-Reporter's instinct :-)

    AC is one of the better North American carriers. IFE and a cold meal on a 1h flight is definitely better than what you'd typically get on a US carrier. Not a fan of the look of the seat covers, but the seats look comfortable. I see there was a USB port for each seat, was there also a normal power outlet?

    Thanks for sharing and Welcome to Flight-Report!

    • Comment 546463 by
      KévinDC TEAM SILVER 5136 Comments

      One more quick thing...whenever there are recognisable faces in your reviews, go ahead and blur them. Though different countries have different laws about this, it's best just to blur them out to avoid potential privacy issues. We have a blurring tool inside the publisher for your convenience, thanks! (p.s. I went ahead and blurred for you this time)

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