Review of Air Canada flight Hong Kong Toronto in Economy

Airline Air Canada
Flight AC016
Class Economy
Seat 20H
Aircraft Boeing 777-200LR
Flight time 15:05
Take-off 02 Jun 19, 15:10
Arrival at 02 Jun 19, 18:15
AC   #52 out of 134 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 284 reviews
Steven_mht
By 1428
Published on 18th October 2019

introduction


This was the longest flight that I have ever taken before, the 15 hours flight was indeed a strong challenge for me, it was a day-flight also, so it really took some time for me to overcome the jet-lag in Canada. My journey started with my flight AC016, from Hong Kong to Toronto, the aircraft scheduled was the 777-200 long-range version, it is a rare passenger aircraft with just around 60 produced worldwide, luckily a got a ride on it, though the experience on-board was a bit out of my expectation.


photo ac16-hkg-yyz-6

My boarding gate was no.31 that day, clearly stated my flight number, destination and departure time.


photo ac16-hkg-yyz-5

The aircraft serving AC16 that day, painted with the new livery of Air Canada.
Boeing B777-200(LR)
Registration: C-FNND 


The photo was shot in the Hong Kong International Airport, behind my gate were plenty of planes from the Hong Kong based Cathay Pacific and also a EL AL Israel Airlines Boeing 787-9.


MEAL


photo ac16-hkg-yyz-8

Lunch/Dinner: Pork with rice
The taste of my meal was below average I suppose, yet acceptable, but the sauce of the pork was a bit strange. The dessert —- chocolate cate was great that gave me a happy ending for the meal.


photo ac16-hkg-yyz-9

I asked for a white wine before taking a nap, where the beverages are free of charge for the whole flight, and a mini snakes bar in the rear of the plane for passengers. There was a cup noodle service provided during the mid-flight, similar to the regular meal service, distributing them with the trolley, every passengers could have one, and only one. 


btw, the cabin crews were nice and helpful, appreciate them.


photo ac16-hkg-yyz-1

The breakfast service began on 2.5 hours before landing, the breakfast was ok, but the vegetables were terrific, as you can imagine from the picture above… while the fruit was still freshly tasted and the strawberry jam tasted good. 


IFE


The IFE on-board was sensitive and up-to-date, most of the top movies were there, but most of the time I was trying to take some more rest, so I didn’t spend much time on movies.


photo ac16-hkg-yyz-2

The moving map


photo ac16-hkg-yyz-3

My flight had crossed half of the Earth


RANDOM SHOTS


photo ac16-hkg-yyz-7photo ac16-hkg-yyz-4

The business class of the 777-200LR

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Verdict

Air Canada

7.9/10
Cabin8.0
Cabin crew8.5
Entertainment/wifi8.0
Meal/catering7.0

Hong Kong - HKG

9.5/10
Efficiency9.5
Access9.5
Services9.5
Cleanliness9.5

Toronto - YYZ

8.1/10
Efficiency8.0
Access8.5
Services7.5
Cleanliness8.5

Conclusion

The 15-hours flight was generally ok for me, though I couldn’t take a deep sleep on-board, as usual for a long-haul flight, but the seat was quite comfortable. Although the 3-4-3 configuration of the Air Canada's 777-200LR was a bit too packed for such a long flight, with the full-loading of passengers, still I could have an enough legroom as I got an aisle seat selection. The food was really average, but the service was nice with friendly and helpful flight attendants, I appreciate their efforts.

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2 Comments

  • Comment 527074 by
    KL651 TEAM 4454 Comments

    Thanks for this FR.
    Nice that the crew was friendly, on such a long flight, it makes all the difference.
    Catering looks better than what AC offers on transatlantic flights.

  • Comment 527300 by
    KévinDC TEAM GOLD 4958 Comments

    Thanks for sharing. The AC 77L looks sharp in the new livery. Catering looks pretty decent for Y on a North American carrier. 3-4-3 Y sucks, but unfortunately it's standard now...15 hours is a reeeeally long time in 3-4-3 Y. I've done similar on HKG-DFW...my back hurts just thinking about it.

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