Review of British Airways flight Edinburgh London in Economy

Airline British Airways
Flight BA1441
Class Economy
Seat 21A
Aircraft Airbus A320neo
Flight time 01:30
Take-off 09 Jul 19, 09:55
Arrival at 09 Jul 19, 11:25
BA   #68 out of 116 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 803 reviews
JonathanL
By SILVER 425
Published on 1st March 2020

Greetings! Today will be a very special day as it will be my first time flying an A320neo! I had purchased a ticket on the flght before the one I ended up taking since at purchase it said it was operated by an A320neo. Unfortunately, I relized at 11PM the night before that it had changed to a normal A320. The horrors ;-). I did some research and figured out that British Airways allows same day flight changes at no additional cost. The catch was that I'd have to wait until midnight until I'd be able to make the chnage. As the dedicated Avgeek that I am, I decided to wait it out and make the change. Thankfully it went through, though I was forced to sit closer to the back of the aircraft, due to many of the seats being already assigned. I had specifically selected seats closer to the front in order to hear the (albeit toned down) engine buzz, though that wasn't going to happen. After a night of limited sleep I took a cab to the airport. Thankfully the airport is very close to the city center so it was a relatively painless journey. I arrived with plenty of time to spare so I headed straight to the No. 1 lounge that I had access to from my Priority Pass membership. The lounge was surprisingly nice and modern. It had a limited food buffet in adition to some complimetary items that you could order from a menu. I just had time for a coffee and a croisiant, though. 



Soon, it was time to board my flight to LHR. There was a decently long boarding line which snaked through a restaurant, so it's fair to say that the design was less than stellar. After 20 minutes I was onboard the virtually brand new A320neo. I thought British Airways' short haul operations couldn't sink any lower, but I was wrong. They got rid of their "old" seats in Euro Traveler and only kept them for the footprint of the expandable Club Europe cabin. That left me with a sour taste in my mouth, since British Airways has pretty much given up on any way of differentiating themselves from an ultra low cot carrier as the Euro Traveler seats are the same as the ones Easyjet has. On the bright side, at least Club Europe is technically differentiated from Euro Traveler in terms of the seat. Anyways, rant over-back to the review. I was greeted by a set of friendly FAs and headed back to my seat. The seat was comfortable enough for the short flight though due to the lack of padding, I'd probaly eb extremely uncomfotable for a flight any longer than mine. The seat was equiped with USB ports though they weren't functioning during my flight. 



After the safety demo, a flight attendant came to the row in front of me. It turned out a passenger in that row was a first time flyer and the flight attendant was assuring her that everything would be ok. The FA handled the situation very well and ended up checking on her a few times throughout the flight. 



Soon we were cleared for departure and had a smooth and noticably quiter compared to a normal A320. As we were ascending, the flight attendants started the buy on board service which I didn't partake in. 


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Before long we were approaching Heathrow. We had unbostructed views of the city which was much appreciated. Before taking his seat, the FA checked in on the first time flyer again. It was quite touching to see how much he cared about the wellbeing of his passenger. 


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After landing, we taxiied past a BOAC livery British Airways 747 and an A340 of Air Belgium, which was operating flights for British Airways to suplement their aircraft due to their 787s having engine issues. 


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I bid farewell to the crew and headed to the train station to take the Heathrow Exprss to downtown London.
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Verdict

British Airways

6.2/10
Cabin7.0
Cabin crew10.0
Entertainment/wifi2.0
Meal/catering6.0

No. 1 Lounge

8.2/10
Comfort9.0
Meal/catering8.0
Entertainment/wifi8.0
Services8.0

Edinburgh - EDI

9.0/10
Efficiency8.0
Access10.0
Services8.0
Cleanliness10.0

London - LHR

9.1/10
Efficiency8.5
Access8.0
Services10.0
Cleanliness10.0

Conclusion

This flight was par for the course for BA. It was touching to see a F/A that cared so much about his passengers, which you don't see everyday.

Information on the route Edinburgh (EDI) London (LHR)

The contributors of Flight-Report published 10 reviews of 2 airlines on the route Edinburgh (EDI) → London (LHR).


Useful

The airline with the best average rating is Virgin Atlantic with 8.0/10.

The average flight time is 1 hours and 23 minutes.

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2 Comments

  • Comment 544965 by
    KévinDC TEAM SILVER 5318 Comments

    These new cabins with the 2 different types of seats hurt my eyes. The existing Pinnacle seats were reasonably comfortable, only a few years old, and already slimline-ish pitched at just 30"...adding in ultra-slimline non-reclining ironing boards cheapens BA's image in my eyes. A premium global brand like BA should not have the same bad hard-product as low-cost carriers. I guess they figured LH and AF (on limited routes) have kind of gotten away with it so why not, but I'm definitely not a fan of this move by BA. It takes a lot of the excitement out of flying a 320/321neo

    Thanks for sharing!

    • Comment 544967 by
      JonathanL SILVER AUTHOR 15 Comments

      I couldn’t agree more. And it’s crazy that there isn’t even mood lighting whereas the retrofits received it! When I first saw pictures of their A320neo, I thought it was a joke and was in disbelief. Oh how the mighty have fallen.

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