Review of KLM Cityhopper flight Mulhouse / Bâle Amsterdam in Economy

Airline KLM Cityhopper
Flight KL1990
Class Economy
Seat 04A
Aircraft Embraer E-175
Flight time 01:25
Take-off 31 Jul 19, 18:25
Arrival at 31 Jul 19, 19:50
WA   #113 out of 141 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 267 reviews
Esteban
By GOLD 147
Published on 12th December 2019

Welcome to this new series, I decided this time to translate to English some intra- European flights just to have more variety in the FR English data base. The routing looks like this:


Routing

  • EAP > AMS / KL CITYHOPPER / E75 / Y You are here
  • AMS > GDN / KL CITYHOPPER / E90 / Y Coming soon
  • GDN > WAW / LOT / Dash 8-Q400 / Y Coming soon
  • WAW > CDG / Air France / A319 / J Coming soon
  • CDG > EAP / HOP! / E70 / Y Coming soon

eap bale mulhouse freiburg


As almost everytime, my father drops us up. This time I'll be travelling with my mother and with a friend of mine, pretty well know on Flight Report as french moderator and contributor, Miss Air Bretzel.


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To go to the airport from the parking is really easy:


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You can either access the terminal via the outside stairs or via the parking:


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Up to the check in:


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We checked our bags in to give us the freedom of moving around without carrying a trolley. As we only have a 55' transit in Amsterdam, we crossed our fingers not to have any delay.

We used the security of the Swiss side that was basically empty :) 


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We perform the checks in no time and are immediately airside.

Work in progress: 


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No thank you, not today:


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If you want to avoid the duty free you should either be on a wheelchair, have a stroller or be a staff / crew member. Otherwise, duty free it will be.


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French national day was 2 weeks before, the Swiss one was the day after.


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Police controls for non Schengen and some randomly selected flights:


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EasyJet A320:


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skyview lounge eap


As usual, a very nice welcome is given.


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At the ground level, there is just some snacking:


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And this kind of pâté which is simply disgusting.


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Better this way :)


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Let me introduce you to Miss Air Bretzel :) 


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A few sandwiches also:


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Then we head upstairs:


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There are some ATC delays today, this 321 W9 to BEG stayed without moving for a good 30' while this A319 EasyJet to Santorini stayed another hour like that. 


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FIDS:


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Wait, our flight shows delayed. Not good as we have a short connection. A quick check on Flight Radar shows the inbound flight should arrive 25' minutes late. Given that the flight time are quite stretched in timetable


The buffet is in the snack mode, let's go to see what is on offer.


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It is the first time I see this halal cold cut.


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Some cookies not that good:


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Salted items and breads:


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At least the lounge indicates when the meal times are:


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Hard drinks:


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We killed the Aperol bottle :)


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Cheers! 


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Snack time!


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In the meantime some hot dishes arrived, as we are now after 05PM:


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The lounge has a really nice terrace:


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Brussels Airlines  A319 as also Germanwings:


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Another WIZZ bird:


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Latehansa:


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DHL A300:


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Germanwings on its way to PMI:


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Pegasus to SAW:


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Today's highlight:


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GetJet  737-400 for defunct Aigle Azur:


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Brussels Airlines goes back to BRU:


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This FedEx 757 goes to CDG:


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In the meantime there are shrimps on the buffet :)


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the flight


Our plane landed at 0615 for a scheduled departure at 0625 so we headed to the gate.


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Our E-75:


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And pre-boarding is launched:


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Jetty controls and door:


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Simple but nice welcome, this is the cabin of this Embraer. I really don't like those seats that are rock hard:


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Safety card:


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The pitch is good, we are in the extra legroom zone:


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Recline is also pretty good:


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The boarding is quickly completed, but we only pushed back at 0650 with 01:10 flight time, if we don't land on the Polderbaan, it should be ok.
A320 Smart Lynx for Sun Express to AYT: 


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Outside view:


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We give way to this A320:


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And it's our turn:


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Another Easy bird behind us:


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Off we go


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V1 :


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Rotate:


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The second runway at EAP:


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Cargo area:


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Followed by St Louis and Basel:



And the region around it:


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I pay a quick visit to the lavs:


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Galley and galley door:


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Rear door:


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Cabin view:


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In flight:


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A sandwich with a cheese salad is served, together with a coke and a coffee:


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The bread isn't that good and the cheese pretty strong. Not the best sandwich I had…
North Sea: 


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At that time the pilot informs us that we are going to land on — the Polderbaan, he expects a taxi of around 10 to 15 minutes and an arrival for 0815/0820. Given our next flight is at 0850, it will be quite short. If we park at the terminal we could make it, but if there is a bus transfer, it will be almost impossible.


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Last turn:


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That's us:


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Landed at 0805:


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We had a bit of luck as our pilot could take a short cut:


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We follow this Gowair A320:


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And arrived at the Embraer Farm:


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We were happy, we parked at the terminal. We knew the next plane would also leave from this terminal so we know we can make the transfer. But we doubt it for the bags :(


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This way to our flight!


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See more

Verdict

KLM Cityhopper

5.0/10
Cabin3.0
Cabin crew6.0
Entertainment/wifi8.0
Meal/catering3.0

Skyview EuroAirport Lounge

8.9/10
Comfort9.5
Meal/catering7.0
Entertainment/wifi9.5
Services9.5

Mulhouse / Bâle - EAP

9.4/10
Efficiency10.0
Access9.5
Services9.0
Cleanliness9.0

Amsterdam - AMS

8.6/10
Efficiency9.5
Access8.5
Services8.5
Cleanliness8.0

Conclusion

Would the flight be on time, it could have been a good flight but with the delay it was a bit of a rush to connect, specially when you fear that your bags won't follow.

The crew was ok but not at its best. The sandwich wasn't so good but at least they serve something.

EAP and AMS did their jobs.

The lounge was adequate, always a nice place to stay.

Next chapter will be online soon, will we get our bags??

Thanks for reading!

Information on the route Mulhouse / Bâle (EAP) Amsterdam (AMS)

The contributors of Flight-Report published 61 reviews of 3 airlines on the route Mulhouse / Bâle (EAP) → Amsterdam (AMS).


Useful

The airline with the best average rating is KLM with 7.4/10.

The average flight time is 1 hours and 30 minutes.

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