Review of Lufthansa flight Munich New Delhi in Business

Airline Lufthansa
Flight 762
Class Business
Seat 3C
Aircraft Airbus A350-900
Flight time 07:15
Take-off 04 Mar 20, 12:10
Arrival at 04 Mar 20, 23:55
LH   #62 out of 142 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 1174 reviews
bldavid
By GOLD 1497
Published on 22nd March 2020



A long-haul return business class fare that costs less than 1000€ from Europe to Asia is rare. When I saw a Swiss/Lufthansa offer from Milan to Delhi for 920€ return in business class it took me one second to decide to go for it.

I booked this flight about six months before departure. The original booking was Milan to Munich to Delhi with Lufthansa and Delhi to Zurich to Milan with Swiss. The flight from Milan to Munich was cancelled so we only flew from Munich to Delhi.

We spent the night before the flight at Holiday Inn Munich Airport. The hotel is actually not at the airport but in a residential area 10 minutes away. The rooms are very nice but check-in and overall service was quite a disaster.

We took an Uber from the hotel which dropped us off at the Business and First Class check-in. Check-in is actually possible directly from the car park side of the terminal building. We were checked in quickly.


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We could have of course checked in inside the terminal building as well.


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Priority security was quick. We had to take the shuttle train to the satellite building. This train runs every two minutes and takes only one minute.


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The terminal building is spacious with some nice views at some places over the apron.


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The entrance of the Lufthansa Business Lounge at Munich Airport near gates L, one of the 12 Lufthansa lounges at the airport.


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The lounge is quite small. It was crowded at about 11am and only breakfast was offered.


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On the plus side it has a nice bar.


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It also has nice views.


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The lounge also has very helpful ticketing agents.

Boarding was from gate L13.


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There was an additional passport and visa check at the gate. Priority boarding was available and enforced. The view from the gate:


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The cabin crew was very welcoming with a big smile when we were boarding.

Lufthansa's A350-900 has a main business class cabin with a 2+2+2 configuration in six rows with a smaller cabin behind the galleys with only two rows. The two seats on the side slightly lean towards the windows and the two seats in the middle lean towards each other. Seats 3A and 3C:


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Seats 6H and 6K:


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The overall view of the cabin from seat 3C:


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Legroom is of course excellent:


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The seat controls:


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While the business class cabin looks a little crowded the overall impression is quite nice. However the seat is a a bit narrow.

Water, amenity kit and headphones were waiting at the seat. The headphones looked a bit small first but their noise-cancelling function was quite good.


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Sparkling wine (but no champagne), orange juice and water were offered as a welcome drink.

Push-back was at 12.15 for a scheduled departure time of 12.10. Take-off was at 12.27.

Let's have a look at the menu:


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Lunch was the main course on this flight as take off was shortly after noon.


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As many of the Indian passengers are vegetarian (or vegan to be more precise) an Asian vegetarian menu was also offered. Note that this menu is actually just a selection from the main menu but the separate description makes the choice easy for those who only eat veg.


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The drink menu:



Almonds and white wine:


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Salmon Trout served with Apple and Red Radish Salad, Chive Oil. It was served at the right (cold) temperature.


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Salad


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Service was friendly, efficient and professional - except when I ordered chicken and I got shrimps as a main course. I normally like shrimps but this meal was not to my taste. Prawn confit with Mediterranean Vegetables and Venus Rice.


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Cheese and Dessert. The cheese plate was well presented and was very good. The Pistachio and Milk Cake with Orange sounded, looked and tasted good.


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Chocolate was offered at the end of the meal.


We were near Georgia by the time I finished lunch.


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Georgia is a beautiful country and the views over the Caucasus are just breathtaking.


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Flight information at this time.


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Let's have a look at the in-flight entertainment. There are a total of 215 movies and about as many TV shows. The choice is good and everybody should be able to find a good movie.


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Lufthansa World also has a few interesting videos including LH Private Jet & First Class


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There are also about 120 music albums. Unfortunately (for me and most people) too many of them are of classical music and the choice of pop-rock music or anything similar from any period is very limited.

The cabin in mood lighting between lunch and dinner:


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Dinner was served about one hour and a half prior to arrival. Here's the menu:


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Mozzarella dumplings with Tomato Ragout and Vegetable Stock. This is not the type of food you'd expect in business class but it tasted like some home cooked food kids enjoy so it was actually quite good :)


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Flying over Afghanistan:


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Flight information:


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I love this part of the air show:


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Our overall flight route:


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We were supposed to arrive half an hour ahead of schedule but in the end only landed at 23.55 for a scheduled arrival time of 00.10.


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It took one hour to fill out a health form in two copies and have it collected and another hour to get our passports stamped - it's just too long.

Thank you for reading my flight report.

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Verdict

Lufthansa

8.0/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi7.0
Meal/catering8.0

Lufthansa Business Lounge H

7.5/10
Comfort5.0
Meal/catering5.0
Entertainment/wifi10.0
Services10.0

Munich - MUC

9.0/10
Efficiency9.0
Access8.0
Services9.0
Cleanliness10.0

New Delhi - DEL

6.0/10
Efficiency3.0
Access6.0
Services6.0
Cleanliness9.0

Conclusion

Check-in, security and boarding were easy at Munich Airport. The lounge was small, crowded and had breakfast only on offer at 11am but it had nice views and helpful ticketing staff.

The cabin crew welcomed boarding passengers with a smile.

The business class cabin looks a bit crowded compared to what many other airlines offer and the seats are somehow narrow but once settled they still felt comfortable.

Meal service was overall average for a long-haul business class. Some airlines offer better food, some offer less good. Lufthansa's meal on this flight just didn't justify a five star rating awarded by Skytrax. Quantity was sufficient.

Service was striving to be excellent although there was a faux-pas when I was served the wrong main course.

As for the in-flight entertainment: there's a very good choice of movies but the choice of music (except classical music) is very limited.

I paid a very low fare for business class so the overall value was good.

Information on the route Munich (MUC) New Delhi (DEL)

The contributors of Flight-Report published 3 reviews of 1 airlines on the route Munich (MUC) → New Delhi (DEL).


Useful

The airline with the best average rating is Lufthansa with 7.3/10.

The average flight time is 7 hours and 25 minutes.

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10 Comments

  • Comment 547516 by
    Aigle_voyageur SILVER 552 Comments

    Thank you for this FR

    A good flight for a bit less than 1000€ for a regular Business on A350. That's quite a deal.

    The menu seems interesting, even if, for the first menu, I'll choose between chicken or the indian meal. Speaking of which, and though Indian passengers are known to be vegetarian, what's the interest for LH to make a page dedicated for the Asian vegetarian menu if this one must be the same one introduced on the regular menu ?

  • Comment 547519 by
    airberlin GOLD 744 Comments

    Hi bldavid and thanks for that review.
    I would say nothing looks very appealing here, neither the seat, nor the meals offer but for the price paid it's quite a good offer ;)
    Excellent service as always on Lufti - you should have mentionned the mistake, I'm pretty sure you would have received your choice anway, maybe even on top of this one :)))
    Looking forward to reading the return flight report. Cheers!

    • Comment 547576 by
      bldavid GOLD AUTHOR 145 Comments

      Hi Airberlin and thank you for your comment. I asked for the chicken when the shrimps were served to me but it was not available anymore. But I didn't complain - I always try to be very nice to all staff be it on a flight, in a hotel or in a restaurant.

  • Comment 548286 by
    ThomasDutch GOLD 473 Comments

    It took one hour to fill out a health form in two copies and have it collected and another hour to get our passports stamped - it's just too long.

    Considering the current state of our world, it definitely is understandable that it takes some time, but a hour to file a health report is way too long and I guess you've met the the finest piece of Indian bureaucracy :).

    A long-haul return business class fare that costs less than 1000€ from Europe to Asia is rare. When I saw a Swiss/Lufthansa offer from Milan to Delhi for 920€ return in business class it took me one second to decide to go for it.

    It definitely is a bargain for a J class on long haul and guess you were just in time too despite the conditions in our world right now.

  • Comment 548287 by
    KévinDC TEAM SILVER 5273 Comments

    Definitely a great fare for long-haul J, so it's nice that you were able to take advantage of it. The views look really nice from the lounge. LH's J seats are fine and catering looks decent, but there's nothing 5-star about it. Though I believe the 5* designation is more deserved for their First class service.

    I was finally going to get to fly LH for the first time in many years, but alas, Covid-19 happened and my event and flight were cancelled so I'll have to wait some more to see what all the fuss is about with LH.

    Thanks for sharing!

  • Comment 548873 by
    joinstrew 2 Comments

    You actually grabbed a good deal, last I was flying to mumbai which is near by costed me about 2500$

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