Review of Lufthansa flight Munich Frankfurt in Economy

Airline Lufthansa
Flight LH103
Class Economy
Seat 7F
Aircraft Airbus A320neo
Flight time 01:00
Take-off 26 Jul 20, 11:00
Arrival at 26 Jul 20, 12:00
LH   #70 out of 121 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 1169 reviews
ThomasDutch
By GOLD 333
Published on 3rd August 2020

Summary

Goodday,

While I'm usually off on weekends, I had to travel to Zurich for a dinner meeting (not the worst to be honest) with one of our clients and decided to book a flight with Lufthansa as they offered good rates on such short notice. It also meant that I'm finally getting to experience a flight on an Airbus A220-300 and a Mitsubishi Canadair CRJ900 of Swiss and Lufthansa Cityline as I took some detour on the way back to Amsterdam the next day.

See the itinerary I booked below.


Routing


Flight


After being dropped off in terminal 2 by my previous flight arriving from Zurich, I had to make my way to G24 for my next departure to Frankfurt. The terminal itself was not too busy, but lacked a lot of seating possibilities due to the social distancing rule and passengers eventually were crowding near their departure gates.


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A photo of the ride that brought me over from Zurich…. Though the shitty weather did not give me a possibility to capture a proper photo.


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It's actually my first ever visit to Munich Airport as passenger and I found it a rather dark looking airport with quite a significant amount of stores to spend your time, but this store is probably the worst feature of Munich Airport you could find. Sorry for the Bayern footballfans :)


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I showed up at my gate about fifteen minutes before departure and ground staff informed us that we would be delayed for twenty minutes due to the late arrival of our aircraft. Next to our gate, this beautiful Airbus A350-900 of Lufthansa was prepping for it's flight to Los Angeles.


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Eventually boarding was called right on our scheduled time of departure and our flight would be operated by D-AINB. A 4.5 year old Airbus A320neo with two Pratt & Whitney PW1100G and can carry up to 180 passengers in two configurations. It is also the second oldest Airbus A320neo in Lufthansa's fleet after D-AINA, which I flew on my Amsterdam to Frankfurt leg.


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Upon boarding we received a disinfection towel from two friendly flight attendants and made my way to my seat for today's flight, which would be 7F on iron boards like those in the picture below. It was also the first row of Economy and I had this awful curtain in front of me which blocked a lot of my view.


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Given the fact that Lufthansa is charging us more if you want to pre-book (which I didn't) for a seat upfront, I find the legroom disappointing, especially when you know that these seats may be used for J class so now and then.


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At least it gives us a proper view with the engine and the wing. 


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The disinfection tissue given to us upon boarding.


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And here's the great view from my seat. Ah well, at least the curtain seemed clean.


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The captain announced himself apologizing for the delay and told us that he'll do his best to bring us on time in Frankfurt. By the time he was finished, the Lufthansa A319 was now replaced by this Embraer jet from Air Dolomiti. Probably the best looking livery within the Lufthansa Group.


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Ten minutes past our departure time (quick boarding), we were pushing back for our departure. Flight time as announced would be about 40 minutes today.


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A Boeing 737-800 of Tuifly Germany returning to Munich after bringing passengers to a destination with better weather I guess!


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We were rolling for take off about 20 minutes past our scheduled departure time and with an early turn would put us in a direct path to Frankfurt.


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Shortly after departure and at a safe altitude, the cabin crew informed us that Lufthansa would only provide us with limited catering as they are minimizing contact between cabin crew and passengers, but the thing that pisses me off is that Lufthansa is disregarding this policy for J class passengers because they paid a bit more for a seat. Apparently J class passengers can't have Covid-19 and to me it's pretty clear that LH is not doing this to minimize contact, but to reduce their cost…. (at least be honest about it).


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After a 15 minute long cruise, the captain announced himself once again saying that we were already in descent to Frankfurt and to fasten our seatbelts as it may become quite a bumpy ride.


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On final approach for Runway 25C with a nice view over the city of Frankfurt.


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Final touchdown about to happen and landing would happen about 2 minutes past our scheduled arrival time.


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Disembarking the aircraft should have gone by rows, but too many ignorant people disregarded any instruction given by the flight crew and would not listen when they were told to sit down again.

See more

Verdict

Lufthansa

5.4/10
Cabin7.0
Cabin crew8.5
Entertainment/wifi4.0
Meal/catering2.0

Munich - MUC

7.5/10
Efficiency7.5
Access7.0
Services7.5
Cleanliness8.0

Frankfurt - FRA

6.8/10
Efficiency7.0
Access6.5
Services7.0
Cleanliness6.5

Conclusion

A decent domestic flight with limited service. Cabin crew was friendly and surprisingly the highlight of the flight.

Information on the route Munich (MUC) Frankfurt (FRA)

The contributors of Flight-Report published 16 reviews of 1 airlines on the route Munich (MUC) → Frankfurt (FRA).


Useful

The airline with the best average rating is Lufthansa with 7.3/10.

The average flight time is 1 hours and 3 minutes.

  More information

2 Comments

  • Comment 561670 by
    KévinDC TEAM SILVER 5305 Comments

    Hey Thomas, thanks for sharing this interesting series!

    Apparently J class passengers can't have Covid-19 and to me it's pretty clear that LH is not doing this to minimize contact, but to reduce their cost…. (at least be honest about it).

    - Wow, it's kind of shocking to see the stark differences between J and Y service on LH in the Covid-era. I've been impressed with how well they've maintained the levels in J, but now that I see Y...it seems completely inconsistent to use the excuse of limiting interaction with little to no service in Y and then have full service in J...which in your case, as literally just a thin curtain away.

    I will say though, that LH do post some detailed information on service in all classes on their site and MUC-FRA along with some other short routes are specifically mentioned as having no service. I think on most other routes, the difference in service may be less stark.

    Very insightful report and great pics, thanks for sharing!

    • Comment 561683 by
      ThomasDutch GOLD AUTHOR 500 Comments

      Hi Kevin,
      -
      Yes, it is ridiculous, but according to Lufthansa it seems that those who have more money to pay for J class can't catch Covid-19 as disease....
      -
      They indeed list it on their website, but there is no consistency in it as I've seen other reports of Lufthansa on other sites where passengers received only a bottle of water, while Lufthansa's site said that they would receive more.
      -
      Now it is not a huge problem for me to only receive a bottle of water as service for a flight that took less than a hour, but it is the reasoning behind it to justify their cost cutting that pisses me off.
      -
      Thanks for stopping by!

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