Review of SWISS flight New York Geneva in Business

Airline SWISS
Flight LX23
Class Business
Seat 5A
Aircraft Airbus A330-300
Flight time 06:00
Take-off 01 Apr 13, 19:15
Arrival at 02 Apr 13, 07:15
LX   #31 out of 134 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 693 reviews
Olman
By 6167
Published on 2nd October 2013
It's been a while since I visited T4 and was pleasantly surprised that now TSA is right after the check-in making the all the lounges airside.The Swiss lounge was pretty busy with both ZRH&GVA flight almost fully booked plus of course all the *A elites.I'm sure most of you has been there already so no pictures of that.
Flight LX23 JFK-GVA
We had seats 5A&5B which are located in the mini-cabin.Personally I liked the private feel of it and would try to stick to it on a future flight.I loved the seat minimalistic but still elegant style .A little side note:if you're in row 5 as a couple choose the center seats because they have much bigger armrests…
I found the seats to be really comfortable for relaxing but a bit to narrow when sleeping.They are almost on the same level as the floor so that can bother some people…
photo IMG_0599photo IMG_0558
I was planning a on having a quick dinner and go to sleep asap and get the most rest possible but unfortunately the flight crew wasn't too helpful with that….Regardless that all three courses were served at the same time meal service took over 2,5 hours(!) leaving me only a maximum of 5 hours to sleep.Not only because it took almost 1,5 hours to received any sort of food,they didn't check back for a looong time.I soon realized I'll have to give up on getting a second glass of wine followed by sitting with empty plates for almost 30 mins.
For dinner I had the Wasabi Salmon with rice which I have to admit it was one of the tastiest dishes I've ever had in the sky(soon will fly CX F so that won't last too long:)
photo IMG_0571
After dinner it was time to get some rest.While I the seats were pretty comfortable I couldn't sleep too much due to the noise coming from the galley.I do recommend the mini cabin but try to stick to row 4 to avoid that.
About an 1.5 hour to Geneva we were woken up for breakfast
photo photo 1
Walking from our plane to the terminal
photo photo 4
We had a quick layover in GVA where we visited the swiss business lounge.It had a nice contemporary feel,quiet and most importantly about 2 minutes from my gate.unfortunately no tarmac views but not much see the in GVA anyway :)
photo IMG_0007photo photo 3
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Verdict

SWISS

7.4/10
Cabin8.0
Cabin crew6.5
Entertainment/wifi6.5
Meal/catering8.5

SWISS Lounge - Business

8.1/10
Comfort9.0
Meal/catering9.0
Entertainment/wifi5.5
Services9.0

New York - JFK

8.5/10
Efficiency8.5
Access10.0
Services7.0
Cleanliness8.5

Geneva - GVA

9.8/10
Efficiency9.0
Access10.0
Services10.0
Cleanliness10.0

Conclusion

Al in one I liked LX but wasn't amazed.While I found to hard product to be great and the food was delicious the service kind of ruined my expectation(Maybe I was a bit more annoyed because I knew that I won't get a good rest )
As for european carriers I would take them again in a heartbeat and maybe I'll be a bit more lucky with the crew next time….

Information on the route New York (JFK) Geneva (GVA)

The contributors of Flight-Report published 6 reviews of 1 airlines on the route New York (JFK) → Geneva (GVA).


Useful

The airline with the best average rating is SWISS with 7.7/10.

The average flight time is 7 hours and 36 minutes.

  More information

8 Comments

  • Comment 88988 by
    pititom GOLD 10273 Comments

    Thank you for this first FR and welcome here :)

    I came to the same conclusion as you did about LX : I liked, but wasn't amazed. You're not resentful with a 8.5 for catering when you couldn't even get a second glass of wine...

  • Comment 88998 by
    KévinDC TEAM GOLD 4991 Comments

    It is nice that the lounges are now airside in T4 so you don't have to rush to get to the gate last minute--except for smokers; they're probably not as happy about it, LOL. Thanks for sharing this report!

  • Comment 89009 by
    lagentsecret SILVER 10683 Comments

    Thanks for sharing this first FR and welcome aboard

    LX is not really impressive with its Business product

  • Comment 89018 by
    A380B77W 4347 Comments

    Thanks for this FR and welcome :)

  • Comment 89042 by
    Leadership TEAM GOLD 4346 Comments

    Welcome aboard!
    Do you mind introducing yourself?

    Quite an average flight once again with LX, this airline is clearly overated IMHO, catering wise I had the exact same main course back in June 2012 on MIA-ZRH: http://img594.imageshack.us/img594/9899/67588547.jpg (http://flight-report.com/en/report-1991.html), showing they are barely changing the menu!

    Thank you for this report ;)

    • Comment 282178 by
      Olman AUTHOR 6 Comments

      totally agree on being overrated...of course i would take them again in a heartbeat cause they are a good option but wouldn't go out of the way just to fly them,F class is a different story but unfortunately that's only for Senator&HON starting january.

      As for myself: World traveller for the last 7 years.originally from BUD but called home LPA/BCN/AMS/SYD at one point. NYC for the last four years.previously as most europeans I didn't care about miles and points because of cheap intra-EU low cost travel.that changed since moved to the US as it's not an option any more + the easy of ways for racking up massive amount of miles .became AA gold the first year, right after qualifying was upgraded on a JFK-LAX 3 class transcon and right there became an addict.since them redeemed over a million miles and felt it's time to start sharing my experiences.

    • Comment 282191 by
      Leadership TEAM GOLD 4346 Comments

      This is what I call a good AvGeek Elevator pitch ^^ thank you!

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