Upon landing in MEX from LAX, I had to clear Immigration & Customs and go through security again for my SJO flight. Truth be told, the process went smoothly and I probably spent about 15-20 min. Going through security was painless and the people that I dealt with were very professional and friendly. Once inside the terminal I headed up to the Salon Premier and the nice reception clerk welcomed me inside. I found the lounge small for a hub station and extremely crowded on this evening. After a few drinks I decided to try its domestic counterpart since I have read that it was less crowded. Unfortunately the domestic lounge turned out to be just as crowded so I left and waited at the gate.
Salon Premier
We soon boarded the plane and the cabin looked clean with a blanket on each seat. Seats seemed a bit tight and the pitch is not the greatest. According to Seatguru.com, the pitch on the 737-800's in J is 39 in. or 99.06 cm., but these felt tighter than that. Entertainment was a sitcom shown on the overhead screen. Contrary to my previous flight, the service on this one was exemplary. We had a great purser who was proactive and attentive. Coats were hung, PDB's served (water or orange juice)and after take off I even received hot towels. Meals, although slightly better, continued to disappoint. This time I was offered a choice between a chicken salad or vegetable focaccia. I chose the chicken salad and it was delivered with a side of fresh fruit, bread sticks and a packet of pistachio and almond cookies for dessert. I guess AM has followed the lead of some U.S. carriers in offering light dishes in its premium cabin.
Premier cabin
Pre-dept. beverage
Dinner
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Verdict
AeroMexico
6.9/10
Cabin6.5
Cabin crew9.0
Entertainment/wifi5.0
Meal/catering7.0
Aeromexico Salon Premier Ciudad De Mexico
7.5/10
Comfort6.5
Meal/catering8.0
Entertainment/wifi7.0
Services8.5
Mexico City - MEX
8.0/10
Efficiency9.0
Access7.0
Services8.0
Cleanliness8.0
San José - SJO
7.9/10
Efficiency8.5
Access8.0
Services7.5
Cleanliness7.5
Conclusion
This was a good flight with an excellent purser who set the tone of the service from the beginning. Catering continues to disappoint and although I was offered a choice of meals, both of these were light choices (a salad and sandwich) that do not exemplify a proper hot dinner in a premium cabin of this length.
0 LIKESLIKE TO THANK THE AUTHORTHANKS ! FLIGHT-REPORT LIKED
Business class seat width, but economy class seat pitch (and a somewhat tight one at that). The meal seems tuned to the seat pitch, may be they want to be sure you do not get fat during the flight ;) Thanks for this report !
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6 Comments
Thank you for this flight report.
It seems the meals were indeed on the light side, even more for an evening meal.
It is not until now that I realized of this oversight. My apologies. Thanks for your comment as well Kelval.
Thanks for sharing this FR
Legroom seems to be tight
As you pointed it AM has followed the lead of U.S. carriers for its catering
Fortunately you had a great purser
Business class seat width, but economy class seat pitch (and a somewhat tight one at that). The meal seems tuned to the seat pitch, may be they want to be sure you do not get fat during the flight ;) Thanks for this report !
Nice to see this flight went better than the previous leg. US carriers wouldn't even serve a light meal for a flight that's only 2 hours.
Thanks for you comments Lagentsecret, Marathon and KevinDC.
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