Review of Lübeck Air flight Lübeck Munich in Economy

Airline Lübeck Air
Flight 6I7446
Class Economy
Seat 8F
Aircraft ATR 72-500
Flight time 01:40
Take-off 21 Oct 20, 17:45
Arrival at 21 Oct 20, 19:25
6I 4 reviews
FlyAlex
By GOLD 353
Published on 30th October 2020

Hi,

Welcome to this domestic German flight report on very new regional airline Luebeck Air. 
I arrived at a very quiet Luebeck Airport ca. 1,5 hours prior to departure by regional train from Luebeck Main train station - the ride is ca. 10 minutes and the airport has its own but small train station. The walk to the terminal building takes ca. 5 minutes. 


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Once inside the empty terminal I was surprised how nice and brand new everything is. Everything is sparkling clean and looks almost unused. I quickly dropped off my hold luggage without any queue at a very friendly lady at the Check In hall.


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She also printed my boarding pass in a very nice design - however just to mention: Luebeck Air also provides very modern online booking & check in processes and you can e.g. download your boarding pass without any issues into Apple wallet.


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I had a look at the very clean landside area.
Here are some more shots - e.g. of the arrivals hall. 


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There also is a small but nice cafeteria landside and I had a cup of tea that came along with some nice cookie in airplane form.


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The airport even offers a small Lounge for those passengers booking the highest flexible fare of Luebeck Air. This lounge is located landside and was empty on the day of my departure.


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Security control was very friendly and a breeze without anybody else in the area.
Once airside you step into a small but very bright and nice waiting area. Again everything is very clean and the seats all offer modern electricity power outlets which is amazing. 


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There is no shop or cafeteria airside but a small selling machine for snacks, cold & hot drinks.


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I could already see my splendid looking ATR 72 waiting on the apron in a nice evening sun atmosphere.


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Boarding started on time and we all walked directly to the aircraft entrance via the apron.


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*


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Climbing up the stairs I was greeted by a very friendly female flight attendant. Waiting at the aircraft door was a hand desinfection machine and the flight attendant handed over to every passenger this covid 19 protection kit which contained gloves, a mask and desinfection towel.


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The cabin looked amazing with nice blue leather seats and had this nice brand new car smell. Another friendly male flight attendant was waiting at the front cabin to greet passengers.


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Due to Covid 19 each pair of seats is supposed to just be used by one passengers indicated by small signs on the seats.


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The seat pitch is excellent and much better than on any other short or medium haul plane I have travelled before. According to Luebeck Air their ATR comes with a very comfortable pitch of 89 cm.


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The seat pockets did only contain a safety card and some sickness bag in a really strange design.


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I settled into my window seat and had a nice window view directly against the engine sitting under the wing in the center of the cabin.


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*


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The captain welcomed us aboard announcing a flying time of 1 hour 40 minutes down to Munich followed by a welcome and safety demonstration from the cabin crew. Strange for air travel: all announcements were only made in German (with a Danish accent by the Danisch crew as the aircraft is wet leased operated by Danish company Air Alsie). In my opinion English announcements are a standard requirement in air travel but I guess to the covid 19 travel restrictions those days International clients for the time being for sure do not end up frequently on this regional domestic flight.


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We taxiied out rolling down the whole runway before turning around and getting ready to start our flight in great sunset evening atmosphere.


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During departure you could enjoy some nice views of Luebeck Airport terminal area.


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We climbed into the evening sun heading south when the seatbelt signs were turned off.


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Load factor on this flight was 11 passengers out of 60 seats. Not great but actually I was expecting less for such a new regional route during covid 19 period. 


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The flight attendants soon started their friendly service which according to an announcement was adapted to covid 19 standards: A small packed evening meal would be served followed by cold bottled drinks only.


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The female flight attendant offered this meal box from a first trolley. 


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Once opened it was filled with a lot of totally fresh and nice tasting snacks - a big sandwich, a salty quiche with salmon and some cherry cake.


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The package also came along with some nice cutlery in environmental friendly wood design.


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This was follwoed shortly later by another trolley from which the male flight attendant offered a huge choice of cold bottled drinks, e.g. water, coke, juices or beer. I decided to finish my evening with a nice beer. No cups or glasses were available due to covid 19 - you had to drink out of the bottle. However strawls were available on request.


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The whole meal tasted excellent and all was prepared freshly by local suppliers.
I really look forward to their standard service in post covid 19 days: According to their marketing material they plan to have Business Class like catering with porcelain dishes on small trays and real glasses.


The flight passed by very nice and quiet and I enjoxed the magnificent sunset views out of this nice turboprop.


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After the meal nice pillows in a funny Luebeck Air design were distibuted.


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*


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We landed perfectly on time in Munich Airport and during disembarkation every passenger was offered a farewell candy out of a basket by the flight attendant.


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A bus brought us to Terminal 1 area D of Munich Airport.

Thanks for reading,
FlyAlex 

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Verdict

Lübeck Air

8.6/10
Cabin10.0
Cabin crew9.0
Entertainment/wifi6.0
Meal/catering9.5

Lübeck - LBC

8.8/10
Efficiency10.0
Access8.0
Services7.0
Cleanliness10.0

Munich - MUC

7.5/10
Efficiency6.0
Access7.0
Services8.0
Cleanliness9.0

Conclusion

This indeed was a great experience: Flying Luebeck Air like flying was back in the good old days - there was a great seat pitch, friendly full inflight service and even a farewell candy.
Hope the domestic routes of this new small airline turn around to be popular and that this airline manages to survive. It is a really nice difference to all the standard airlines out there on the market.

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