Review of KLM flight Amsterdam Singapore in Economy

Airline KLM
Flight KL835
Class Economy
Seat 56C
Aircraft Boeing 777-300ER
Flight time 12:20
Take-off 06 Jan 19, 21:00
Arrival at 07 Jan 19, 16:20
KL   #70 out of 108 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 775 reviews
nicobcn
By GOLD 941
Published on 21st December 2020

Hi everybody!

I usually publish reports only in French but under these special times, I decided to translate some interesting reports I have :) From January to May 2019, I had the opportunity to spend 5 months in Singapore, a city and country I really appreciate especially thanks to the almost unlimited number of destinations to travel to on week-ends and holidays.

I choose Air France - KLM for 3 reasons:
- Youth fare. For the same price of the standard fare, you get a full flex ticket, very useful for a 5-month trip
- Air Europa Elite status, allowing me to bring a second suitcase for free
- Earning miles on my FFP

I will be leaving from Brussels and not Paris, since ex-BRU tickets were cheaper than CDG. Thalys will bring me from Paris-Gare du Nord to downtown Brussels in only 1h25, for the decent price of €29. BRU is usually a budget friendly starting point when flying on Air France, and easy to reach.


Routing


After a short but enjoyable 30-min flight from BRU, the bus drop-me near Holland Boulevard. At that time, Schiphol was busy. I can't imagine how empty it is today…


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Immigration was cleared in less than 2 minutes, with the officer wishing me a "bon voyage!"


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Kenya Airways B787-8


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B777-200ER KLM with a white nose


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B787-9 KLM


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Boarding will be held in gate E22.


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B787-9 KLM


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I don't like this concourse. Depending on where you are boarding, the experience at Schiphol is not the same…


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A B777-300ER will bring me to Singapore, PH-BVN. Our flight will be full today, with 425 passengers to Singapore or Denpasar-Bali. PH-BVN will make a 2h stopover before continuing its journey with another crew to Bali. KLM has the right to sell tickets between SIN and DPS, and is know as one of the best deals to join Bali from Singapore.


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Time to board via the Sky Priority lane.


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Since my seat was in the last economy cabin, I boarded by the second jet bridge.


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Warm welcome by our crew :)


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Moving to seat 56C. 


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Our captain announced a 11h45 flight to Singapore and a 10-min delay due to airport congestion.


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Pushback at 9h13PM and take-off at 9h25PM ! 


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Dinner was served 45 minutes after take-off, starting with a bottle of water and a refreshing towel.


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Beef or pasta for the main dish.


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Starter was very disappointing, not tasty at all!


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The main dish remembered me my experience at the school canteen… 


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Cheese


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And a small carrot cake to finish this disappointing dinner.


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Time to try to sleep. I slept 5 hours which is an astonishing performance for me!


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Some pictures of the seats taken once boarding. KLM new seats are comfortable but remember you are flying a 777, so don't expect a wide seat.


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IFE quality and content were fine, with a large number of movies.


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Breakfast was served 2h30 before landing, which is too early.


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Omelette and potatoes.


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Some fruits


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And a yogurt. Unlike dinner, breakfast was satisfactory and copious.


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Somewhere above Malaysia :)


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Let's start our descent with a look at our long journey !


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Landing and disembarkment 8 minutes ahead of time at SIN. Happy to be back at Changi Airport :)


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Immigration was cleared in 20 minutes, unusually long for SIN.


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Luggage were already there, Singapore is the most efficient airport I have ever seen :) 


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Christmas time at Changi Airport


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Easy commuting to downtown Singapore via the East-West MRT Line.


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Thanks for your reading and feel free to comment :)

See more

Verdict

KLM

7.0/10
Cabin8.0
Cabin crew9.0
Entertainment/wifi8.0
Meal/catering3.0

Amsterdam - AMS

7.2/10
Efficiency10.0
Access5.0
Services8.0
Cleanliness6.0

Singapore - SIN

9.5/10
Efficiency8.0
Access10.0
Services10.0
Cleanliness10.0

Conclusion

KLM:
Cabin: Modern and comfortable seats, legroom could be improved.
Cabin crew: Smiley as well as very professional. 9/10
Entertainment/Wifi: Quality of the screen was fine, there was enough content in terms of movies. No Wifi on board. 8/10
Meal/Catering: The only disappointing point of this flight with a dinner of poor quality. 3/10

Amsterdam-Schiphol: Quick and easy transit, the overall experience could be improved in the concourses.

Singapore-Changi T1: Unusual line for immigration, otherwise everything was perfect.

Conclusion: Flying KLM is a safe bet, with comfortable seats and friendly crews. However, don't expect any "gastronomy" on board, or a brand new aircraft.

See you soon!

Information on the route Amsterdam (AMS) Singapore (SIN)

2 Comments

  • Comment 569075 by
    KévinDC TEAM SILVER 5378 Comments

    Hey Nico, thanks for sharing this nice pre-Covid report on the KLM 777 experience. I really like the look of the new KLM cabins. The seats look chic and nice to hear they’re comfortable...at least as comfortable as a 777 in 3-4-3 can be considering the narrow seats, but sadly that’s the norm these days with only a handful of carriers left with 3-3-3.

    Thanks for sharing!

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