Review of KLM flight Nápoli Amsterdam in Economy

Airline KLM
Flight KL1588
Class Economy
Seat 15F
Aircraft Boeing 737-800
Flight time 02:40
Take-off 07 Jul 21, 11:40
Arrival at 07 Jul 21, 14:20
KL   #43 out of 72 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 818 reviews
ArobAse
By 387
Published on 12th July 2021

Hi and welcome to this flight report with KLM from Naples to Amsterdam.

We arrived at Capodichino Airport at 09:40, which is precisely 2 hours before departure. However, no check-in counter was announced. All flights departing before us and the flight departing after us had one assigned. So we just waited for a few minutes.


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We were 6 passengers, with a total of 5 carry-ons and 2 checked bags. We couldn't get our boarding passes during online check-in, so we would have to go to the check-in counter anyway.


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Finally, check-in counter 9 opened for our flight to Amsterdam. The line wasn't that long but it took ages. When it was our turn, counter 8 opened as well.


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After check-in, we went upstairs to find something to eat. Unfortunately, the McDonalds was closed. But we could also find someting to eat at Moccia


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After security and the duty-free shops, we arrived in the area of our gate. C18, which was our gate, and C19, are the lasts of the C-pier. They're kind of separated from the rest of the C-gates


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The chairs in the waiting area are pretty comfortable and we've got a nice view outside. Not much to see at the moment tho :( Except for a few Ryanair planes taking off


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It's time to board! There is a jetbridge which ends in stairs. We then have to walk to the plane.


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Fuselage shot. Fun fact: this is the exact same airplane as on my outbound flight: PH-BXY, a 13.5 years old B737-800.


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We were first supposed to fly on a B737-700, but it got changed the day before to the longer 737-800. Our flight was pretty empty, so I suppose the AMS-NAP leg was (almost) full.


The front of the cabin. The back was deserted


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The view from my seat 15F


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The Air Traffic Control Tower


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And it's time for take-off!!



For lunch we've got a vegetarian sandwich with a soft drink of choice.


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Afterwards the crew handed out small chocolate muffins. On my outbound flight we got apricot muffins instead.


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Clouds = welcome to the Netherlands :D


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Time to land, on the Polderbaan of course


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Transavia 737


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Deboarding won't take that long with so few passengers


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The jetbridge leads us to the departure gates. It's a long walk to the arrivals hall.


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But we finally made it. We picked up our checked bags and went to the train station to catch our Sprinter to Den Haag.


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Our train was also almost empty.


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Thank you very much for reading this report!

See more

Verdict

KLM

7.5/10
Cabin7.5
Cabin crew9.0
Entertainment/wifi6.5
Meal/catering7.0

Nápoli - NAP

6.4/10
Efficiency6.0
Access4.0
Services7.5
Cleanliness8.0

Amsterdam - AMS

8.1/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness8.5

Conclusion

KL: a great experience like always. The crew was very nice and it felt more personal, probably because there weren't much passengers
NAP: a rather small airport so not much to expect. The access to the terminals could be improved. They're planning on extending the metro line, which is a good thing
AMS: meets all my expectations. Not 100% perfect but also not much to add

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