Review of AeroMexico flight Mexico City Mérida in Economy

Airline AeroMexico
Flight AM535
Class Economy
Seat 15F
Aircraft Boeing 737-800
Flight time 02:00
Take-off 07 Sep 18, 06:05
Arrival at 07 Sep 18, 08:05
AM   #14 out of 71 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 81 reviews
ChrisB
By GOLD 315
Published on 29th August 2021

merida, the other capital of yucatan


Flying blue Miles earned with this flight: 236
Status earned: 2 XP


We had the option of booking with BA (I was still a strong aficionado at the time) and changing carrier to reach Merida, or with Aeromexico and/or Air France.
I have redeamed my avios some months prior to this trip for another flight and so I was looking at potentially repeating the operation with my Flyingblue account:
The way out will be fully paid out, and the return - I have had enough miles to get us all the way from Merida to Lyon - not going back to London but to a wedding there. I decided to then have two seperate bookings for each way, making it an unbeatable fare for a return trip to Yucatan.  



I downloaded the Aeromexico app on my phone and I must say it was very well designed and well user-friendly. It is really easy to navigate through the app and parameter your flight. I notice it because it still wasn't the case on most airlines to do complex operations you had to go on their website.


photo 20190822_132714

we choose our seats, again on the app, at checkin in London.


photo seat

AT MEXICO - BENITO JUAREZ AIRPORT


We arrived at 4am from London from the previous leg on the shorter version of the dreamliner.
We had to go to through passport control and transfer service, where they really insisted to have this label on our cabin luggage - why not… 


photo 20210826_120452

The terminal ws dark, even with the first ray of lights at boarding at 6am; luckily we just had time for a quick breakfast as most of the shops just opened. By breakfast, don't think it was a dedicated breakfast menu but the proper lunch served earlier… So full savoury bacon and other strong smelly dishes for 5.30 am!


photo img_5167-76175

onboard the b737-800


We boarded quickly, without any call for specific priorities, I guess it was a bit too early for everybody..


The aircraft had this cool feature of mood lighting available on newer or retrofitted B737 units..


photo lighting

Aircraft: Boeing 737-800
Registration: N368AR
Engines: 2x CFM56
Age: 10Years
Layout: C16 Y142
Observation: Although this aircraft was previously owned by Air Berlin, Aeromexico retrofitted the cabin and equipped the aircraft with split-scimitar winglets, like most of its fleet. It could lead to be confusing as this is usually a well known feature of the B737max. 


photo ife

As you can see the seats were all equipped with IFE, USB plugs, WiFi and on top of that they were comfy enough, at least for me to extend my sleeping time. As such this is an achievement i usually don't manage to sleep when seated. 


The crew seemed very friendly just like on the first leg, paying attention to us and above all being patient when I tried my spanish.


The service was a bit average, but I guess it was a short flight..


photo drinks

Above the Caribean sea..


photo wing

Aeromexico Magazine, called Aire was thick and complete but litteraly every other page was advitersiment… That really put me off.



Aeromexico is one of the few Latin american carriers to offer routes to Asia and that deserved to be highlighted!


photo 20210826_120725

During the approach..


photo approach

and after landing..


photo arrival2

at merida airport


The terminal is built in a U shape, and we arrived at a gate of the left leg of the building..


photo arrival

The "danette" shoot for the french readers :)


photo cabin

And a bit of spotting whilst we headed towards luggage reclaim… look at this special old livery on this B737-700!


photo 20180920_140038

And finally our AirBnB… where there was no problem to rest and recover from the jetlag!! Look at that swimming pool lol


photo 20180907_084039
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Verdict

AeroMexico

8.1/10
Cabin9.0
Cabin crew8.0
Entertainment/wifi9.0
Meal/catering6.5

Mexico City - MEX

6.6/10
Efficiency6.5
Access6.5
Services6.5
Cleanliness7.0

Mérida - MID

7.8/10
Efficiency10.0
Access7.0
Services6.0
Cleanliness8.0

Conclusion

Aeromexico:
The plane is fairly young, the cabin confortable and the seats were comfy enough for this price, adding to this the IFE and Wifi, it makes a very good flight in economy compares to most european standards.
Soft product wasn't amazing, the crew being professional and friendly was perhaps more the added value.

MEX:
Terminal 2 has very little light, a massive concrete building with just a very few narrow windows... It really feels like being in some sort of unfisnished Ikea store.

MID: a small airport but one of the better organised i have seen, very quick to collect luggages and get out.

Information on the route Mexico City (MEX) Mérida (MID)

The contributors of Flight-Report published 4 reviews of 2 airlines on the route Mexico City (MEX) → Mérida (MID).


Useful

The airline with the best average rating is AeroMexico with 7.7/10.

The average flight time is 1 hours and 57 minutes.

  More information

2 Comments

  • Comment 579286 by
    Pilpintu 757 Comments

    Hello ChrisB

    I downloaded the Aeromexico app

    “Botana”. Hah. Every time I visit another Spanish-speaking country I feel I’m coming from Jupiter! I would have never understood “botana” out of context. :/

    they really insisted to have this label on our cabin luggage - why not… 

    Precisely. I call that a free souvenir.

    So full savoury bacon and other strong smelly dishes for 5.30 am!

    Checklist for my trip to Mexico:
    - Dictionary
    - Pepto Bismol

    i usually don't manage to sleep when seated.

    Congratulations. Those times are over for me. The other day I fell asleep at the table right after lunch. XD

    being patient when I tried my spanish.

    It must have been sincere admiration. You need to be brave to learn Spanish! Enjoy your subjunctive forms! XD

    Aeromexico is one of the few Latin american carriers to offer routes to Asia and that deserved to be highlighted!

    Great tip! :O

    And finally our AirBnB

    OMG! That’s beautiful! :O

    Thanks a lot for sharing! Sigue practicando! :D

    • Comment 579291 by
      ChrisB GOLD AUTHOR 205 Comments

      Hello Pilpintu! Gracias para commentar!

      “Botana”. Hah. Every time I visit another Spanish-speaking country I feel I’m coming from Jupiter! I would have never understood “botana” out of context. :/
      -> According to your history flight map you are from Chile right? Then if so I have noticed a few differences with the spanish from mexico indeed XD
      Congratulations. Those times are over for me. The other day I fell asleep at the table right after lunch. XD
      -> Well surprisingly I can sleep better in business lol
      It must have been sincere admiration. You need to be brave to learn Spanish! Enjoy your subjunctive forms! XD
      -> Yes even though I learnt spanish from Spain at school, I spent like 6 months i South America so I can even speak with Argentine mimics che!

      Hasta luego!

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