Review of SWISS flight Zurich Munich in Business

Airline SWISS
Flight LX1110
Class Business
Seat 5F
Aircraft Embraer E-190-E2
Flight time 00:45
Take-off 20 Aug 21, 17:20
Arrival at 20 Aug 21, 18:05
LX   #26 out of 75 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 800 reviews
FlyAlex
By GOLD 498
Published on 23rd August 2021

Hi,

I had a transfer time of ca. 1 hour at ZRH airport and wanted to visit the now only open Swiss lounge at A gates area. However it was impossible as maxium capacity was reached and there was a queue of ca. 40 people outside the lounge. This was really frustrating: Come on Swiss stop this cost cutting and reopen more lounges as you obviously have enough premoum passengers again to fill more than one lounge. 


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Consequently I just walked around the nice Airside center shopping zone and had some nice pictures on the waiting aircrafts on the apron.


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Boarding started on time via buses from the lower and quite cramped floor of Terminal A section. All in all in general Zurich Airport was very busy this Friday afternoon and felt almost like before Covid times.


Some shots of the very nice looking new Embraer 190 E2 version as this flight would be operated by Helvetic Airways this afternoon as is the case very often for the Munich hop on this route.


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Disifection wipes were offered at the entrance door. This was the first airline I saw that also offers a dedicated Covid protocol card in each seat pocket.


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The cabin looked very nice and a water bottle and refreshing towel were already waiting on my seat.


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Pitch was ok but worse than on swiss mainline planes. Also there was no curtain cabin divider to Economy Class but only a small sign on top of the last Business Class seat row leading to less privacy in this Business Class. At the end 7 Business Class guest were spread over 8 rows.


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The seat also features very useful power ports.


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Safety demonstration was conducted and we soon taxied away for our short 45 minutes hop to the Bavarian capital.


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Some nice views climbing out of Zurich above Lake Zurich heading along the Alps.



Cabin crew very quickly sprang into action and rolled down the service trolles offering small snack trays and drinks. I had a glass of champagne and some coke.


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The small sandwiches were ok, however a little bit on the dry side while the coffee flaovoured dessert tasted excellent.


Some nice landscape views before we already were descending into Munich Airport again.


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Swiss chocolate was of course offered as well as on each Swiss flight.


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We touched down ahead of schedule and parked at a finger gate at Terminal 2 next to Lufthansa Airbus.


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Thanks for reading,
FlyAlex 


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Verdict

SWISS

7.8/10
Cabin8.0
Cabin crew8.0
Entertainment/wifi7.0
Meal/catering8.0

Zurich - ZRH

9.0/10
Efficiency9.0
Access10.0
Services8.0
Cleanliness9.0

Munich - MUC

9.0/10
Efficiency9.0
Access8.0
Services9.0
Cleanliness10.0

Conclusion

A nice short hop with a friendly cabin crew and a totally adequate small snack for this short flight time. Only the lounge situation of Swiss at Zurich was a huge disappointment and has to be improved as soon as possible.

Information on the route Zurich (ZRH) Munich (MUC)

The contributors of Flight-Report published 9 reviews of 4 airlines on the route Zurich (ZRH) → Munich (MUC).


Useful

The airline with the best average rating is SWISS with 7.8/10.

The average flight time is 0 hours and 53 minutes.

  More information

2 Comments

  • Comment 579480 by
    flyLars 43 Comments

    Hallo nochmal,
    LX muss echt sein Lounge Problem in ZRH A in den Griff bekommen. Leute, die aus SP/PT nach Deutschland proceeden (Oder umgekehrt), haben zur Zeit meistens keine Chance auf einen Loungebesuch in der SEN, da die Wartezeiten länger sind als die Umsteigezeiten! Ich mag es persönlich auch überhaupt nicht, wie eng die bei der LX getaktet sind, meist ja nur fünfzig Minuten oder darunter! Des Weiteren sollte man in der LX SEN A öfter das Angebot wechseln, Polenta Polenta Polenta kommt ehrlich gesagt nicht sonderlich gut an. Schön, dass die Helvetic FBs es geschafft haben, dir den vollen Service zu geben, war bei mir leider Gottes auf STR-ZRH vice versa schon mehrmals so, dass es nichts außer einem Getränk gab. Wenn man durchgehend an Tomate-Mozzarella, die Putenbrust oder das Bresaola-Gedöns gewohnt ist (Wobei ab morgen nicht mehr, Tasting Heimat sei Dank), sind diese zwei legeren Schnitten bei der LX mit Sicherheit eine willkommene Abwechslung.
    Nochmals danke für diesen super dreiteiligen Report und alles Gute,
    FlyLars

    • Comment 579635 by
      FlyAlex GOLD AUTHOR 72 Comments

      Hallo Lars, danke dir für deine ausführlichen und sehr netten, positiven Kommentare! In der Tat waren es 3 gute bis sehr gute Flüge mit der LH Group, wobei Swiss einfach um Einiges besser abschneidet als Mutter Lufthansa. Aber vll. ändert sich ja mit Tasting Heimat ab heute auch dort endlich Einiges und die Qualität und der Service werden auch dort noch besser. Die Hoffnung stirbt zuletzt und ich bin gespannt auf erste Fotos zum neuen Lufthansa Service. Bleib ebenfalls gesund, weiter gute Flüge und bis denn, FlyAlex

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