Review of Austrian Airlines flight Mulhouse / Bâle Vienna in Business

Airline Austrian Airlines
Flight OS472
Class Business
Seat 02A
Aircraft Embraer E-195
Flight time 01:30
Take-off 20 Aug 21, 10:00
Arrival at 20 Aug 21, 11:30
OS   #42 out of 72 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 230 reviews
Esteban
By GOLD 297
Published on 2nd September 2021

introduction


I promised on my last series of report to make a change from my usual KLM flights, here you go with a 100% Star Alliance routing.

I always wanted to visit a city in Europe, Sarajevo, and this summer was the summer that allowed me to do it.


Routing

  • Austrian - Bâle / Mulhouse > Vienne - Business - Embraer E-195 You are here
  • Austrian to Sarajevo Coming soon
  • Lufthansa back to FRA Coming soon
  • Lufthansa back home Coming soon

euroairport


My father dropped me off at the airport, as almost always.


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This time there are a bit more people at the Covid testing center:


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The airport is quiet:


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Really quiet:


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A bit more people on the Easyjet side:


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But this is the only place where there are people.


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I quickly went to the check in desk to get a proper boarding pass.


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Here also, it is more than quiet:


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FIDS:


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Still closed:


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Duty free:


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Boarding will be from that gate:


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Hudson news:


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A300 DHL:


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A320 Easyjet:


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As I have plenty of time I did a bit of walk around


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A few people at the police controls to the non Schengen part of the terminal:


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skyview lounge


Still closed :( - until September 06th-


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eap part ii


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More Easyjet:


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My plane arrived:



The Austrian tail:


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the flight


Boarding started with business and families :


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The jet bridge controls:


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The door:


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Our aircraft is named Silent Night:


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We were warmly greeted by the purser. The Embraer's cabin:


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The legroom at the first row isn't great:


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Side view:


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Safety card:


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Blankets are handed out:


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The food for purchase but only for Y:



Wipes are also handed out:


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The pitch at my row was more than adequate:


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On time push back:


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DHL again:


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I really love that plane, I made my very first flight onboard an Air Inter A300 between this airport and Orly field. A while ago :)


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2 ATR72F and a Fedex 757:


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Almost ready to go:


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Line up:


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Off we go:


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See you in two days :)


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Take off!


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Saint Louis and Basel:


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Climbing:


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The toilets are standard Embraer toilets:


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The service starts and I am really impressed:


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A hot meal and wonderful cutlery:


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The meal was served with a warm bun. Everything was delicious, the main was chicken in a paprika sauce with spaetzlés. The dessert was a passion fruit panna cotta. Just lovely.


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Ohhh those coffee cups :)


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More water and a chocolate to go with:


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Cruising:


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And already almost landed:


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Vienna:


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On the ground:


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OS 763:


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A319 OS:


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A321 OS:


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We parked next to this A320:


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Fuselage shoot:


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Pax bus back to the terminal:


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See more

Verdict

Austrian Airlines

9.0/10
Cabin8.0
Cabin crew10.0
Entertainment/wifi8.0
Meal/catering10.0

Mulhouse / Bâle - EAP

9.8/10
Efficiency10.0
Access10.0
Services9.0
Cleanliness10.0

Vienna - VIE

7.2/10
Efficiency1.0
Access9.0
Services9.5
Cleanliness9.5

Conclusion

It was a pure delight to be on that Austrian flight: the crew was lovely and super attentive, the meal was perfect, the cabin fresh and comfortable. Really a great flight.

EAP was top as usual.

I'll explain the 1 for the Vienna's efficiency on my next report.

A big thank you for reading :)

Information on the route Mulhouse / Bâle (EAP) Vienna (VIE)

2 Comments

  • Comment 579792 by
    Plainfreak 37 Comments

    Thanks for a very enthusiastic report!

    Looks like a very good flight. What was the load - OS used to serve BSL with Dash 8's if I remember correctly.
    Did you see if there was much uptake fo BOB in Y?

    Best, Dani

    • Comment 579793 by
      Esteban TEAM GOLD AUTHOR 13465 Comments

      Hi Dani,

      I can't tell that much about the BOB, I just noticed they were finished with the service pretty quickly :) The flight was packed in coach but there were a few open seats in business.

      Thanks for your comment!

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