Review of Air France flight Bordeaux Paris in Economy

Airline Air France
Flight AF7637
Class Economy
Seat 13F
Aircraft Airbus A319
Flight time 01:21
Take-off 12 Aug 20, 18:34
Arrival at 12 Aug 20, 19:55
AF   #23 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 6118 reviews
ChrisB
By GOLD 243
Published on 3rd December 2021

the day i met ben!


As part of my job, I have been travelling to Bordeaux a lot of times in 2020 and 2021, up to a weekly basis at some point. This was the first time in my life I experienced a "regular" flying experience, where even some crew member might recognise and greet me! 


This particular flight was a bit interesting as - spoiler alert - I ran into a certain Benjamin!


Routing


Flying blue Miles earned with this flight: 713
Status earned: 2 XP
Air France doubling the XP status in 2020: 2 additional XPs


I am not going to present Air France app, but still here is a screenshot of the boarding pass; it took Air France a few years to actually have a stable and robust app, and now it is quite user friendly.


photo screenshot_20210910-160520

Good old map of a 143 seat A319 assigned to the domestic market.


photo download

AT BORDEAUX MERIGNAC AIRPORT


I arrived with my taxi super star as usual. But this time around the Hall B was still open, it would close only a few weeks later to have all the flights departing solely from Hall A.


photo hallb

I was a bit ahead of schedule so I went towards the Hall A: for those who don't know bordeaux airport, there are a good amount of shops in the corridor between the two halls.
Amongst which some very famous caneles shops. 


photo caneles

how i met the boss


As usual a queue of priorities and non priorities people started to form in fron of the boarding gate.

And A LOT of Air France personnel started to come around the gate and seem agitated.
When suddenly someone appeared from the lounge.

Someone not that tall, rather thin, mixed race caucasian/asian background appeared.

Here was Uncle Ben! BEN SMITH! THE CEO of AF/KLM! He was with a young girl, perhaps his niece or daughter? not sure.

But the Elite members were called to board just after him and we followed him.

I was really surprised to see that we get so close to him.
He first went to the cockpit to greet the captain and firt officer, turned around and bim he was facing me.

I told him in english very simply that We re really satisfied with his work, that there is no comparison with him and his successor and that we can feel the airline is trying to go premium.
He thanked me and asked me if I was based in BOD i said no but I was coming here a lot for work and he said something along these lines "I am even more grateful for your kind words, that is always a nice thing to hear from a loyal customer"

He told me that the infamous ironing board are going to go soon, at least partially with the A220 coming up.
 
Some other Crews started to draw his attention and he politely said have a nice flight and turned around.

This probably seems like nothing but I was glad to have some words with him, and to notice that the guy is very simple, and very approachable - nothing like his super elitist predecessors. 

The other thing that I like is that he sat in J of course, but the flight was catered as usual, no extra peeks for him nor for us in Y, the seats were the awful ironing boards.. 


I remember joking with the crew that the big boss is onboard and they said that he is actually nice.


Anyway I got carried away


onboard the a319


photo img_20200812_212340_022

Aircraft: Airbus A319-111
Registration: F-GRHQ
 Engines: 2x CFM34
Age: 20 Years
Layout: Y143
Observation: equipped with wifi
 


Take off


photo tkoff1

I don't know if these old A346 are going to fly some day..


photo tkoff2

and rotate


photo tkoff3

finally about the nasty clouds


photo cruise2

The service was limited to a hot drink or water - exit the snacking option at this point of 2020.


photo water

Approaching Paris and some more nasty clouds..


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With a nice surprise during the approach…
Can you recognise it? 


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The Versailles Palace.. Maybe because we had the boss onboard!


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The plane was equipped with Wifi and a one good thing is that AF chose to keep it free for basic messaging services.
From my work laptop. 


photo internet

Since the first lock down, Air France stopped printing its magazine, and so it is digitally that you can discover it; it is available on the Air France play app. 

I must say at least the app is well designed and offers a lot of magazines, what is missing is the ability to stream some movies or series. 



And finally the landing.


photo land

I knew you wanted to see some more clouds so there you go!


photo land2

at paris - charles de gaulle airport


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Landing on the 26L with a view on the M and L piers.


photo land4

and arrival at the F terminal, otherwise would have been a surprise!


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And here I was at the famous 2F second section.


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next flight to lyon


I didn't have enough pictures to write an FR of my next flight to Lyon so here they are:
The FIDS indicating my next flight.. 


photo 547760026_xcsurhxmd2eksgjjp_uhtbqmhj9bwstklehb-6mo5r4-1

I wasn't a gold card holder last time so I had to wait in the terminal the old fashion way..


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And funny enough my plane to Lyon was parked next to the one from BOD!


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As a bonus I'd like to show you the "collectables" that Air France offers on the app. I guess when it comes to aviation I am going back to my childhood, and like every man who has a passion, I have some sense of "achievement" when looking at these stats… I know silly right?  


photo screenshot_20211020-170307
See more

Verdict

Air France

7.0/10
Cabin6.5
Cabin crew7.5
Entertainment/wifi8.0
Meal/catering6.0

Bordeaux - BOD

7.0/10
Efficiency8.0
Access8.0
Services6.0
Cleanliness6.0

Paris - CDG

7.4/10
Efficiency7.5
Access6.5
Services7.5
Cleanliness8.0

Conclusion

I was amazed to see the boss and that he didn't think too high of himself (unlike his predecessors) to talk to me.
Shame at the time I didn't know they were thinking of implementing the BOB otherwise my chat would've been different!

LYS: Very efficient, as always. Lacks a bit of services at T2

AF: for a pendemic flight, it was a fairly good service. The seats aren't the best, but there were wifi and the air france play app.

CDG: Good for connections at 2F.

Information on the route Bordeaux (BOD) Paris (CDG)

Les contributeurs de Flight-Report ont posté 38 avis concernant 2 compagnies sur la ligne Bordeaux (BOD) → Paris (CDG).


Useful

La compagnie qui obtient la meilleure moyenne est Air France avec 7.5/10.

La durée moyenne des vols est de 1 heures et 18 minutes.

  More information

2 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 588294 by
    KévinDC TEAM SILVER 6744 Comments
    Oh wow, how cool that you ran into Ben Smith! He seems like he'd be easy to talk to. Canadians are always so nice...never met a rude Canadian!

    He told me that the infamous ironing board are going to go soon

    Thank God!

    Hard to believe this was just last year, the image of the AF fleet made me sad. RIP A380 & A340 ?
  • Comment 588299 by
    ChrisB GOLD AUTHOR 3462 Comments
    Hard to believe this was just last year, the image of the AF fleet made me sad. RIP A380 & A340

    can you imagine so much change since the previous ceo... speaking of the devil you're right i think Ben is approachable because he is a passionate and canadian... nothing like the elitists up themselves old tarts that were in office before..

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