Review of Icelandair flight Reykjavík Paris in Business

Airline Icelandair
Flight FI542
Class Business
Seat 3F
Aircraft Boeing 757-200
Flight time 03:05
Take-off 08 Oct 21, 07:40
Arrival at 08 Oct 21, 12:45
FI   #37 out of 66 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 64 reviews
bldavid
By SILVER 1125
Published on 20th October 2021

Life has returned to almost completely normal in Iceland. With over 90% percent of the adult population fully vaccinated all restaurants, bars and other places are full again. So are flights from and to Iceland. But what about service on-board Icelandair flights?

I booked this flight to Paris in economy class and I went for the upgrade bid a couple of days before departure. I offered ISK 21,000 (€ 140), almost the lowest possible amount for the bid but it was accepted even though there were only two available seats in business class. Very few people tried to get an upgrade.

I tried to check in on-line and got a warning message that only reduced service would be available on-board. OK, we'll see.

Despite having only hand luggage and trying to check in online I had to go to the check in desk. While there were dedicated business class check-in desks it took quite some time due to a tour group in front of me where all passengers had three pieces of checked in luggage.

Fast track security is available for business class passengers.


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Let's go to the lounge.


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Icelandair's Saga Lounge.


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Breakfast spread was available. Think of a breakfast you would get in a mid-range hotel in Iceland. Nothing fancy but the choice was reasonably good.



There's a good choice of drinks, available all day.



I like the old Icelandair photos.


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The lounge is large with plenty of seating.


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A beautiful view over some large birds.


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Only Icelandair has departures between 7:00 and 8:00. Play's flights leave earlier (between 6:00 and 7:00) and all other flights leave later.


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Our aircraft was TF-ISV, a Boeing 757-200 first registered in 1999 and named Grábrók (a volcano in Iceland).


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Icelandair's business class has a 2+2 configuration. It is similar to US Domestic First Class. It is considerably better than what most European airlines offer for their intra-European services but less good than what the same airlines offer for their intercontinental flights.


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Reasonably good quality headsets were distributed.


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Push-back was on time. The view during taxi.


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We took off from runway 19.


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Expected flight time to Paris was 3 hours.


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A printed menu was distributed.


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The choice of drinks was very good for an intra-European flight.



There was no printed food menu or choice of food. Breakfast was however quite good compared to what many other airlines offer nowadays in business class in Europe. It consisted of a roast beef salad with bread, good quality yoghurt and chocolate mousse. And yes, I had champagne for breakfast.


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The mousse was very good.


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Icelandair has built-in screens at each seat. A total of 44 movies are available, most of them in English with Icelandic subtitles (or in Icelandic with English subtitles). It seems like that no new movies have been added since covid started. I watched the movie J. Edgar.



A total of 147 TV shows are also available.


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The Icelandair videos are interesting but I already saw them about five years ago.


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It was cloudy over England.


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The clouds ended near the south coast of England…


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…and the French side of the Channel was sunny.


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Flying near Rouen.


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Do you know which town and airport is this?


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The Seine as we were approaching Paris.


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We landed at 12:45.


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Verdict

Icelandair

8.0/10
Cabin8.0
Cabin crew8.0
Entertainment/wifi8.0
Meal/catering8.0

Saga Lounge - Principal/Main

9.0/10
Comfort10.0
Meal/catering8.0
Entertainment/wifi9.0
Services9.0

Reykjavík - KEF

7.5/10
Efficiency6.0
Access6.0
Services8.0
Cleanliness10.0

Paris - CDG

9.0/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness9.0

Conclusion

It was nice to fly in Icelandair business class again. I was a bit worried that service would be reduced using covid as an excuse but service both in the lounge and onboard was very similar to what it was before covid. Icelandair keeps offering a good business class service for an intra-European flight.

Information on the route Reykjavík (KEF) Paris (CDG)

The contributors of Flight-Report published 17 reviews of 2 airlines on the route Reykjavík (KEF) → Paris (CDG).


Useful

The airline with the best average rating is Icelandair with 7.2/10.

The average flight time is 3 hours and 28 minutes.

  More information

5 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 583949 by
    KévinDC TEAM GOLD 5607 Comments

    Hi David, thanks for a nice report a always!

    Life has returned to almost completely normal in Iceland.

    Nice to hear! Hopefully will go next year. Been too long--haven't been since 2018.

    I offered ISK 21,000 (€ 140), almost the lowest possible amount for the bid but it was accepted even if there were only two available seats in business class.

    Nice, and a decent deal for a 3h flight

    It is similar to US Domestic First Class. It is considerably better than what most European airlines offer for their intra-European services but less good what the same airlines offer for their intercontinental flights.

    Reasonably well-adapted to the 3-6.5h missions they mostly do. Would be nice to have a little most space for longer flights, but those are rare.

    There was no printed food menu or choice of food. Breakfast was however quite good compared to what many other airlines offer nowadays in business class in Europe.

    Does not look much reduced from pre-pandemic times, very nice

    And yes, I had champagne for breakfast.

    I would do!

    Icelandair definitely offer the best intra-European Business class experience, save on the few rare widebodies on some trunk routes. Always nice to see an Icelandair report.

    Thanks for sharing!

  • Comment 583950 by
    Leadership TEAM GOLD 5184 Comments

    Thank you David for this review, always nice reading you.
    The flight is way too early for my liking (but not much choice from KEF) but it's great to see that the product on the ground and in the air is similar to pre pandemic, only the hot meal is missing.
    Great to see that the extensive Gin menu is still there.
    No judgement for the champagne, it's perfectly fine for breakfast!

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