Review of LOT Polish flight Warsaw Munich in Business

Airline LOT Polish
Flight LO353
Class Business
Seat 3F
Aircraft Embraer E-170
Flight time 01:20
Take-off 04 Nov 21, 17:30
Arrival at 04 Nov 21, 18:50
LO   #39 out of 66 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 219 reviews
FlyAlex
By GOLD 274
Published on 5th November 2021

Hi,

Being on transfer I first had some views on waiting LOT aircraft while it still had daylight outside in the early afternoon.


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Then I spent some hours in the Elite Lounge designated for Star Alliance Gold passengers within the general LOT Business Lounge in the Schengen area of Warsaw Airport. 


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The lounge offers a nice selection of drinks and cold snacks from a self service buffet.


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Warm meals can be ordered from the service staff however they are served in rathr cheap looking plastic due to Covid measures.


This is my selection:


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Boarding started some minutes delayed in a somehow cramped and chaotic atmosphere. Still I managed to somehow get to the priority land and soon took my window seat in row 3.


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A view to the side. In the end only 3 passengers were sitting in total in Business Class.


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Seat pitch was quite ok and strange enough slightly better than on another LOT Embraer some days ago.


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Once boarding was completed small disinfection towels were offered from a tray.


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We soon pushed back and started to taxi out for this flight to Munich announced to take 1 hour 20 minutes this evening.


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Soon after take off the curtains to Economy Class were closed.


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A small cold meal tray was served with a selection of cold pre-packaged breads of different kinds from a basket. The meal tasted quite nice however I still think it is a strange LOT policy to serve two different kinds of cold main courses while no proper dessert is offered.


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Next drink orders were taken which were soon served on a small tray from the galley. At this opportunity a small bag of nuts was offered as well.


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The rest of the flight passed by quietly without the cabin crew asking for more drinks or anything. The responsible purser basically disappeared into the galley. The older lady way rather cold and just doing her job. The experience on my last LOT flights was in general that shorthaul crews are rather cold and unfriendly while longhaul crews are charming and provide a very nice atmosphere which actually looks like the have fun providing good service on longhaul travel.


We started descend soon and landed on time at Munich where we docked next to a Lufthansa Airbus.


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Thanks for reading,
FlyAlex 

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Verdict

LOT Polish

7.2/10
Cabin7.5
Cabin crew7.0
Entertainment/wifi6.5
Meal/catering8.0

Warsaw - WAW

8.0/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness8.0

Munich - MUC

8.5/10
Efficiency9.0
Access7.0
Services9.0
Cleanliness9.0

Conclusion

An unspectacular short flight with a rather friendly crew. Still the small cold meal was nice and drinks were served in proper glassware. So actually nothing to complain about.

Information on the route Warsaw (WAW) Munich (MUC)

The contributors of Flight-Report published 16 reviews of 3 airlines on the route Warsaw (WAW) → Munich (MUC).


Useful

The airline with the best average rating is Lufthansa with 7.3/10.

The average flight time is 1 hours and 35 minutes.

  More information

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