Review of LAN Airlines flight Madrid Frankfurt in Economy

Airline LAN Airlines
Flight LA704
Class Economy
Seat 16A
Aircraft Boeing 787-8
Flight time 02:50
Take-off 17 Nov 13, 15:15
Arrival at 17 Nov 13, 18:05
LA 65 reviews
Leadership
By BRONZE 11971
Published on 24th November 2013
Hi,

  1. Paris ORY - Madrid (Air Europa, B737-800)
  2. CLICK-HERE
  3. Madrid - Frankfurt (LAN, B787-8)
  4. [YOU ARE HERE]
  5. Frankfurt - Paris CDG (Lufthansa, A320)
  6. [NEXT]

As you will recall, the purpose of this trip is the 787 of LAN Airlines, for few weeks now LAN is operating with the Dreamliner their flagship route to Europe: SCL-MAD-FRA.

I have no time nor money to go to SCL, so having the opportunity to sample the aircraft on a short European hop make perfect sense for me.

LAN being a OneWorld member, they are using the pleasant Terminal 4, which I personally really like.

photo 1

Iberia new corporate image is being implemented

photo 2photo 3

LAN check-in

photo 4

My boarding pass

photo 5

Nobody at security and then off to T4N.

photo 6

Trafic is limited with this A330-200 TAM

photo 7

Or this B767-300 LAN

photo 8

Boarding by row number is enforced

photo 9photo 10

Thankfully no aircraft change today, with the expected 787-8, and the first one operated by an American Carrier: CC-BBA.

photo 11photo 12

I am always thrilled before getting aboard!

photo 13photo 14photo 15

First impression is very good, very airy and you are directly in the Business Class cabin, it’s always more pleasant than facing a galley.

These are full flat seats in a 2-2-2 configuration and look pretty comfy.

photo 16photo 17photo 18

But I am seated in Economy, still with 3 seats to myself, load is pretty good with 60/70% seat factor in Economy, I would say.

photo 19photo 20photo 20BIS

Pitch is TIGHT!

photo 20BISS

Cabin crew is very nice, I told them that the only reason I am here today is to sample their new aircraft, and they brought me Champagne and Nuts from the Business, very tactful!

photo 20BISSSphoto 21

Safety video is played

photo 22

Take off with this misty weather!

photo 23

IFE is of latest generation, no remote control but with HD screen and highly responsive touch screen.

photo 24

Selection is descent

photo 25

Headsets are of bad quality

photo 26

Anyway I mostly care for the airshow

photo 27photo 28photo 29

Economy in a 3-3-3 configuration

photo 30bphoto 31

Article for the latest OW member: Qatar Airways

photo 32

Service started, they even care to put napkin on the trolley!

photo 33

We are given a box containing a cheese and turkey sandwich + Kitkat bar
I also took redwine wich is served from a whole bottle.

photo 34photo 35photo 36

Mood lighting in full swing

photo 37

I asked for an another meal box, which is promptly brought to me with my choice of drink, water for this second round.

photo 38photo 39

Don't you love this wingflex? The hallmark of the Dreamliner.

photo 40photo 41

Soon enought, we are starting our descent toward Frankfurt

photo 42photo 43

Before I forget, to switch on your overhead light or to call flight attendants you have to press the main screen button.

photo 44photo 45

De-boarding from gate 1L, passing though the Premium Business Class cabin

photo 46

Thank you LAN!

photo 47photo 48

Could not resist some night spotting!

A319 Croatia Airlines

photo 49

B747-400 Asiana Airlines

photo 50

B777-300ER ANA

photo 51

E-190 Bulgaria with a B787-8 Ethiopian

photo 52

And one more B787-8 with this Air India

photo 53

Video:
See more

Verdict

LAN Airlines

7.6/10
Cabin6.5
Cabin crew9.0
Entertainment/wifi9.0
Meal/catering6.0

Madrid - MAD

8.5/10
Efficiency9.5
Access8.5
Services7.5
Cleanliness8.5

Frankfurt - FRA

6.5/10
Efficiency6.5
Access6.0
Services6.0
Cleanliness7.5

Conclusion

The 787 is always a nice aircraft to ride on and LAN did well with the cabin even if I found the picth to be very tight, at least there is no IFE box underneath your seat.

IFE system is very intuitive and responsive but they should improve the headsets which are shoddy.

Very friendly crew, they did their job well.

Service/Catering is average, it could be better with a cold tray for example but you do have choice of wines (served from whole bottle) and they put a napkin on the trolley which is rare in Economy.

We were on-time.

To sum-up if you have the opportunity to try LAN 787 on Santiago-Madrid-Frankfurt or Santiago-New York do not hesitate, it’s a nice aircraft (despite some weird electric sounds) with big and innovative windows and a fantastic mood lighting.

See you soon!

Information on the route Madrid (MAD) Frankfurt (FRA)

Les contributeurs de Flight-Report ont posté 43 avis concernant 7 compagnies sur la ligne Madrid (MAD) → Frankfurt (FRA).


Useful

La compagnie qui obtient la meilleure moyenne est LAN Airlines avec 7.9/10.

La durée moyenne des vols est de 2 heures et 31 minutes.

  More information

36 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !

Login to post a comment.