Review of American Eagle flight from Nashville to New York in Domestic First

EGF

MQ - American Eagle

Flight taken on 30 March 2022
AA4825
12:59 02h 30m 16:29
Seat 1A
bldavid
1,446 · 35 · 5 · 6

Welcome to my 100th flight report.

I've flown 882 segments on commercial flights out of which 121 were in business class and one in international first class but I had never flown US Domestic First Class. I had read many reviews so I didn't have very high expectations but I was still expecting a certain level of service.

I originally booked economy for $75 (first class was around $400). I received an offer to upgrade for $101 during on-line check-in. It seemed to be a good offer.

I left Memphis at 6am to make sure I arrive to Nashvillee on time. I actually arrived earlier than expected so I spent some time by a beautiful lake only a 10 minute drive from the airport.


photo 01

I returned my rental car.


photo 02

There are some works at Nashville Airport. I turned left at this sign.


photo 03

BNA has many departing flights.


photo 04

My upgrade included priority check-in. There were not many people but the ones in front of me were stuck at the check-in desk.


photo 05

I went to self check-in.


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I selected seat 1A.


photo 07

There was no waiting time at security. Priority lane was available but it didn't matter this time.


photo 08photo 09

I followed the signs to the lounge.


photo 10

My lounge for today's flight was American Airlines' Admirals Club.


photo 11

The lounge is large with sufficient seating.

The first surprise to someone like me used to lounges in other countries was that I had to to pay for most food and drinks. It reminded me of my lounge experience in Kazakhstan where I also had to pay for almost everything.


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A few basic items are free of charge.





I ordered an avocado toast (for which I paid) and a coke (free of charge). The toast was good. The coke was, well, coke.


photo 19

The coffee machine.


photo 20

I had some very weird experience: the wi-fi at the lounge blocks Google Flights and many other aviation websites. Why?

I left for the gate about 30 minutes before departure. My overall impression of Nashville Airport was positive: not crowded and easy to use.


photo 21

I was the first to board.

This was an American Airlines flight operated by Republic Airways as American Eagle. The plane was an E175, registration number N409YX, only 8 years old.

There are four rows of first class in a 1-2 configuration with a total of 12 seats. Load was 11/12 on this flight.


photo 22

My seat was large with a very good legroom.


photo 23

My seat reclined too much - it was broken. My impression was that a million people had already been in my seat before me. The overall condition of the cabin was not good.

I'm not sure if you can see on this photo but the panel above my head was very dirty.


photo 23a

The cabin crew was very friendly and welcoming. I was immediately offered a welcome drink. I ordered a coke. A small hand sanitizer was also offered.


photo 24

Push-back was at 12.56 for a scheduled departure time of 12.59.

Take-off was at 13.05 from runway 20R.

Views before and after take-off:


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American Airlines domestic first class catering: snacks from a basket.


photo 28

This was at lunchtime in first class on a flight with a flight time above two hours. It's a shame to call this service first class.

I had a glass of white wine. There was no printed menu so I have no idea which wine I had.


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The cabin crew was very friendly.

The view mid-flight.


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Approaching New York.


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We flew over some New York suburbs with some nice views.


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We landed at 15.56 and were at the gate at 16.08 for a scheduled arrival time of 16.29.

Some interesting artwork at JFK:


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Display all

Product ratings

Airline

American Eagle 4.8

  • Cabin4.0 / 10
  • Cabin crew8.0 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering2.0 / 10
Lounge

American Airlines Admirals Club3.0

  • Comfort5.0 / 10
  • Meal/catering2.0 / 10
  • Entertainment/wifi2.0 / 10
  • Services3.0 / 10
Departure airport

Nashville - BNA9.0

  • Efficiency9.0 / 10
  • Access9.0 / 10
  • Services9.0 / 10
  • Cleanliness9.0 / 10
Arrival Airport

New York - JFK6.8

  • Efficiency8.0 / 10
  • Access5.0 / 10
  • Services6.0 / 10
  • Cleanliness8.0 / 10

Conclusion

Don't book US Domestic First Class.

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Comments (5)

  • Congrats on your 100th report!

    Too bad it was on a mediocre AA Domestic First flight. How did you get lounge access? Assuming oneworld status since Domestic F tickets don't normally allow entry to lounges. You may want to mention it in the review to avoid confusion for readers since Domestic F tickets don't give lounge access under most circumstances.

    A few basic items are free of charge.

    sAAd

    Maybe I missed it, but I don't see the reasoning for the 1/10 for IFE...these aircraft should all be equipped with free streaming entertainment. Was the system not working?

    Plastic cups are terrible in F cabin, those should all be gone now hopefully with the recent catering upgrades in April.

    Thanks for sharing!

    • Hi KévinDC, thank you. I'm not sure why my booking included lounge access. Maybe was it part of the upgrade offer? But anyway a lounge where you pay for almost everything is not really different from a public restaurant.

      Streaming entertainment? It was maybe there but I saw no sign of it and the whole plane seemed to be in such a poor condition that I didn't even think about it.

      • If you did not try out the IFE, I don't find it very fair to rate entertainment so low. These aircraft feature streaming entertainment to personal devices with hundreds of movies and TV programmes for free. Ratings should be based on the product. Your rating of 1/10 indicates there is either no IFE or that it was broken....You mention that it was because of the cabin condition, but the rest of the cabin's condition has no bearing on IFE rating. The cabin condition is rated in cabin, which you understandably rated 4/10.

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