Review of Air Asia flight Kuala Lumpur Hong Kong in Economy

Airline Air Asia
Flight AK1654
Class Economy
Seat 1F
Aircraft Airbus A320
Flight time 03:50
Take-off 02 Sep 13, 16:40
Arrival at 02 Sep 13, 20:30
AK   #14 out of 24 Low-cost airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 112 reviews
AirCanada881
Published on 2nd December 2013
GOING OFF THE GRID PART 7


Itinerary
1. 07 August 2013 - BUD-IST Y http://flight-report.com/en/report-4805.html
2. 08 August 2013 - IST-HKG W http://flight-report.com/en/report-4817.html
3. 10 August 2013 – HKG-CEB Y- http://flight-report.com/en/report-4915.html
4. 21 August 2013 - CEB-CGM Y- http://flight-report.com/fr/report-5627.html
5. 31 August 2013 - CEB-MNL Y- http://flight-report.com/en/report-5649.html
6. 31 August 2013 - MNL-KUL Y- http://flight-report.com/en/report-5656.html
7. 02 September 2013 - KUL-HKG Y- YOU ARE HERE
8. 03 September 2013 - HKG-IST W To be published
9. 04 September 2013 - IST-VIE Y To be published


After a rather short (too short) visit in Kuala Lumpur, the honeymoon was already reaching its end, I was sad to leave Asia. As my first time this far East, I can only say that Asia is under rated to the max, and those who don't want to go there are missing out their life big time. I cannot wait to go back and visit other countries, Japan, Vietnam, Korea, so many possibilities!!

The good news was that I Still had 3 flights to look forward to, and most importantly a return flight on my new favorite airline, in comfort class, thanks to 007, my mentor :-D And also one last night in HK + almost one full day there

We did not have the time to get acquainted well enough with KL so we decided to not take any chances and take a taxi but I was afraid of getting ripped off. The day before I had posted a message on Trip Advisor and someone gave me number for this taxi driver; I called and booked. I can say at this point in time that I was extremely grateful for such websites, not only did I get a great deal (75 RM to LCCT), but I got to meet one of the nicest, oddest; funniest and most talkative woman in my life. This drivers was in her sixties and I had never seen so much commitment in my life to such a job. Se was truly a blessing and I can only recommend you book with her if you need a taxi in KL, just contact me and I'll give you her number.

We arrived at the airport about 90 minutes before the flight. Lots of people already there.


Air Asia is the predominant carrier here and it shows, check in was seamless and our bags were tagged to Hong-Kong, we had a bit of time so we headed to McDonald's for lunch

Our flight left from the domestic terminal for some reason
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I guess McDonald's is popular everywhere
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I won't bore you with a picture of our selection :) We had to hurry abit as it seemed Air Asia is nothing like Cebu Pacific in the sense that their flights tend to leave on time, if not early!
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Our boarding passes. Interestingly enough these were printed back in Panglao Island in the Philippines, we were a long ways from there now!
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AK Territory and it shows, since they only operate 1 type of aircraft I guess differentiating the liveries was necessary


Malay is definitely an interesting language
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Sweet a 747!
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Here's our bird to HK!


Engine closeup
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Last few seconds on Malay soil :(
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Front row seats again for a small premium, the flight would be about 70% full
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Pitch
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Cabin filling up
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Door L1
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We were all on board by 16:20, the doors closed and we pushed back ahead of schedule
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KLIA control tower
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First time my eyes lay upon an EK A380, albeit a bit distant!
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The other side of the apron is Malaysian land :)
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Some cargo ships
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Takeoff roll


The ground looks interesting
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Does anyone know if this is KL? I couldn't tell but it looked like a large suburban area so I presumed so


The captain came on to make an annoucement, in Malay first and then in English; he sounded much more normal than our 5J friend :-P


As we had lunch not long ago, and I had preordered some food on board, I Asked the FA if we could have our food later to which she responded absolutely with a big smile, sweet!

Here's what AK offers for in flight purchase. In my opinion the prices were pretty reasonable


I enjoyed looking out the window seeing the clouds pass by


The population demographic on board was mainly Asian. And right behind us were sitting 3 ladies in their 50's, who ummm seemed to have runny noses. But never did they handle the problem, except by sniffing. So for 2 hours we got to listen to each one in turn go snifffffff with a nose so full, it was really disgusting :( At some point they pressed the call button to hail the FA''s; me and my wife were thinking that FINALLY they would be asking for tissues to blow their noses, NOPE, they just wanted some water… So we got fed up and noticed that some rows behind us were empty so we packed our stuff and made our way to the middle of the bus
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Cabin
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I remember one member on here mentioning hot FA's were keeping an eye on passengers trying to scoop a premium seat without having paid for it, I don't know if they knew we had paid or not but no one came to tell us off when we moved. At the same time I was surprised no one snagged those seats so it could very well be true, I just didn't notice it. Are they legally allowed to tell you to vacate a premium seat? I mean on an all economy fleet, I'm not sure how they could enforce this.
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Sunset
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Second Pitch shot
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I do like AK's choice in colors for the cabin
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Empty seats
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Eventually we moved to the EE rows
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Seat pitch mildly better


Pretty Asia FA's ^^
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Eventually it got dark and as the flight was progressing well we decided it was time to have dinner, I had selected 3 meals, chicken satay, byriani and Asia fried rice. Each meal came with a 100ml pack of water which I found to be on the small side :/
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Chicken Satay
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Chicken Byriani
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Satay Close up
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Asian fried rice
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Both the chicken satay and byriani were delicious, I tasted both and I really loved the flavors, the chicken was moist and the dishes were nice and spicy. Kudos to Air Asia for these awesome selections. The Asian Fried Rice however wasn't very good, the chicken was dry and the rice had a nasty fishing smell/taste, no good. Since we were just 2 of us I will be giving the final catering grade on the score of 2 of these 3 options.

While we were eating we encountered some rather severe turbulence (why does it always happen when I am eating…) and the flight remained turbulent as we approached a very stormy Hong-Kong
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Apologies for the blurry photos, it was pitch black on approach


Landing video


We park next to a Dragonnair A330
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Deplaning
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And there it was, 23 days later, we were back in Hong-Kong, after a triangular route across SE Asia. I was happy to be back in HK, but sad to be leaving next day.
photo map (1)

Good old bus E11 direct to Wan Chai and the JJ hotel at Lucky Centre (Again, excellent value, cannot recommend this hotel enough)
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Verdict

Air Asia

7.8/10
Cabin8.0
Cabin crew8.0
Entertainment/wifi7.0
Buy-on-board menu8.0

Kuala Lumpur - KUL

7.8/10
Efficiency7.0
Access8.0
Services8.0
Cleanliness8.0

Hong Kong - HKG

9.8/10
Efficiency9.0
Access10.0
Services10.0
Cleanliness10.0

Conclusion

Air Asia was a very pleasant surprise, everything about this airline works. It's no frills so you get what you pay for. I found the staff to be very nice, efficient and professional; service with a smile and beyond. The planes are well maintained. The seats are ok, obviously for a 3.5 hour flight it's long in economy but the Exit Rows add some comfort.

Catering to me was a winner; best food I've had on a low cost and surpasses most food I've had in economy to date (except for TK)

KUL LCCT is an ok airport to transit by; there isn't much to do but the selection of places to eat is quite good.

It's always a pleasure to transit through HKG. That airport is a masterpiece, a real success.

Thanks for reading and I'll see you on board TK for our flight home as we bid our final farewells to the beautiful South East Asian world.

Information on the route Kuala Lumpur (KUL) Hong Kong (HKG)

8 Comments

  • Comment 94313 by
    jetsetpanda 2294 Comments

    Thanks for sharing this great report on a LCC. I've heard that Air Asia actually made travel really affordable for the masses thanks to the foresight and leadership of its CEO - Mr. Fernandes.

    I don't blame you for moving a few rows back because of the sniffing ladies. Let's face it, when you offer cheap fares, you are bound to attract travelers that are not the most refined. I don't want to sound elitist, but I really can't stand lack of hygiene and common courtesy.

    Nice to read about the food offerings on this carrier. Perhaps one of these days I will give them a try. This one and Bangkok Airways are on my list of to try carriers. I agree with you that Asia has a lot to offer and is so rich in terms of culture, landscape, people and especially food. I have yet to find an Asian country whose national cuisine I did not like.

    Your hotel in HKG looks good. I might keep that in mind on my next trip to HKG. Nice pics and the ones descending in HKG gives a sense of the awesomeness of this city despite the blurriness.

    • Comment 284887 by
      AirCanada881 AUTHOR 1622 Comments

      Thanks for your comment :) Yes I was really happy with them and can honestly recommend them to family and friends. Sure it's no Malaysia or Cathay Pacific, but then, neither is the price, I paid 49 euros for this trip one way including all the frills. Yes the JJ hotel is fantastic value, in the heart of HK Island and close to everything. I miss HK :(

  • Comment 94341 by
    Papoumada SILVER 5895 Comments

    Thank you for this comprehensive report.

    I fully agree about Asia deserving to be discovered. And it is such a good money-value ratio !

    This is always a pity when one has to stand unpolite persons.

    You had a good experience with Air Asia maybe improved as the cabin was not full.

    The BoB catering looks good and at a reasonable price unlike on Norwegian as a recent FR proves it. Therefore, I will not support a dry airline.

    Thanks you for sharing.

    • Comment 284888 by
      AirCanada881 AUTHOR 1622 Comments

      Thanks for your comment, yes I agree the fact that the cabin wasn't full definitely added to the comfort of the flight. Regarding people who travel on the plane with you; I guess it's a lottery and part of the experience :-)

  • Comment 94392 by
    lagentsecret GOLD 12452 Comments

    Thanks for sharing this comprehensive FR

    A lot of great pictures of the aircraft

    Air Asia seems to ge a good choice and I won't hesitate to fly with them

    The food looks yummy !

    Please give me more satays ;)

  • Comment 94395 by
    watchbird 418 Comments

    Thanks for this FR, interesting AirAsia experience that maybe tells a lot on the reasons for there success!
    Also the pictures of the clouds in the evening light are just amazing! It replaces the IFE easily I guess...

  • Comment 94488 by
    cedricGB 236 Comments

    Thank you for the FR, the travel must be hard ! ;)

  • Comment 94669 by
    A380B77W 4306 Comments

    Thanks for this nice FR :)

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