Before I begin on a brief, swift flight report, I hope my experiences in Bangkok airport are able to save someone else in the future from making the same mistake I did. While I don't have all the content I would hope for I think it's important to share this flight since it surprised me, in a good way!
bangkok airport lesson
Upon arriving in Bangkok I had a connecting flight to Phnom Penh which was supposed to be on an A320 (more on that later). I made my way through to connecting flights and passed security to continue to the terminal.
I realized that I thought I would be unable to fly (for the sake of other passengers) so I went to speak to someone about changing my flight at Thai Airways. They said no sir we cannot change your flight. I asked them to re-book me for the next day on the same flight which had many seats available like really Thai Airways!! I decided that I would just purchase a new flight (about 100 US) and call it a day. However, a new challenge arose which was leaving the airport. With no checked bags I was lugging around maybe 25lbs worth of carry-ons feeling like I was about to pass out.
Originally information directed me to customs where they told me to wait and they would cancel my flight. After 20 minutes I told them I did not want to cancel my flight (I would no-show), I wanted to leave the airport and go to a hotel to rest. They then directed me downstairs towards the connecting flights section who then told me I had to go back upstairs to immigration. I went back and they told me to go back downstairs, so I was walking in circles back and forth. I accumulated 8000 steps at Bangkok airport that day…
The moral of the story is I spent 2 hours trying to leave the airport and couldn't find a way. Don't make the same mistake I did. Immigration was very friendly and tried to help but couldn't do anything.
Flight routing
- 1
- 2
- 3
- 4TG584- Economy- Bangkok- Phnom Penh- Boeing 787-8
- 5SQ165- Business Class- Siem Reap- Singapore- Boeing 737 Max 8
- 6SQ950- Business Class- Singapore- Jakarta- Boeing 777-300ER
- 7SQ951- First Class- Jakarta- Singapore- Boeing 777-300ER
- 8SQ406- Suites Class- Singapore- Delhi- Airbus A380-800
- 9KB201- Economy Class- Delhi- Paro- Airbus A320
- 10KB130- Business Class- Paro- Bangkok- Airbus A320neo
- 11VN628- Business Class- Bangkok- Danang- Airbus A321
- 12SQ173- Business Class- Danang- Singapore- Boeing 737 Max 8
- 13SQ936- Business Class- Singapore- Denpasar- Boeing 787-10
- 14QZ502- Economy Class- Denpasar- Singapore- Airbus A320
- 15GA829- Business Class- Singapore- Jakarta- Airbus A330-300
- 16GA823- Economy Class- Jakarta- Hong Kong- Airbus A330-300
- 17TG607- Business Class- Hong Kong- Bangkok- Boeing 777-300ER
- 18TG431- Business Class- Bangkok- Denpasar- Boeing 777-200ER
- 19QR961- Business Class- Denpasar- Doha- Airbus A350-1000
- 20QR1303- First Class- Doha- Cairo- Boeing 777-300ER
- 21AZ897- Business Class- Cairo- Rome- Airbus A321neo
- 22AZ608- Business Class- Rome- New York- Airbus A330-200
- 23AA1487- Domestic First- New York- Phoenix- Boeing 777-200
- 24AA2463- Domestic First- Phoenix- John Wayne- Airbus A321
How I booked
In my previous posts, you can see how I booked this fare but it was on one itinerary from Manila-Bangkok in Business Class and then onward to Phnom Penh in economy for 27.5k United Miles.
As we had a flight time of only 52 minutes this review will be relatively short, I didn't take too many pictures.
Aircraft switch "TG'd"
However, after realizing I had to get on the plane I made my way over to the new terminal (S Gates) by train which is a rocketship!
I got to gate 109 approximately 10 minutes before boarding and saw there to be a 787-8 at the gate. This was amazing since the original flight showed an A320 but as we all know Thai Airways translation in English is "aircraft switch" but this time it worked out for the better. I will always try to avoid narrowbodies where I can since I feel like I am sitting in a sardine can.
Boarding commenced right on time and they even had two jetbridges for this flight which is a nice offering. I turned right (yes I know so sad) and made my way back to seat 44A for the short hop to Cambodia.
The seat
Due to the aircraft switch, I was lucky with no one sitting next to me during this flight. The 787-8 is arranged in a classic 3-3-3 configuration which seems to be the industry standard for the Boeing 787 series. The seat was more than adequate for a short flight, my legs didn't touch the seatback and at 6 foot tall that's a good sign. They were showing signs of wear such as rattling and a window dimmer that looked like it had spun through the washing machine 67 times but it all functioned okay. Each seat also features a screen with some different options of movies and TV shows.
The 3-3-3 arrangement is a comfortable way to fly on such a short flight especially when no one is sitting next to you.
takeoff
We pushed back right on time and the loudest screech was heard from the flaps going down for takeoff. I don't get nervous flying but to say that a worrying thought didn't go through my head would be lying. We headed out on a short taxi where we departed North, bound for Cambodia. Not a bad view!
in flight service
Approximately 8 minutes after takeoff the crew snapped into action to serve a full meal and beverage service on this 52 minutes flight. For a 52-minute flight in First Class in the US you would be lucky to receive a snack let alone a full meal in economy. An amazing attendant came around the aisles offering a Chicken Teriyaki with Japanese Coconut white sticky rice while saying "Please enjoy your meal" to every customer. A drink cart followed behind with options of soda, water, red wine, white wine, or some liquor all for free. I didn't choose to have anything mainly because I was half asleep.
The meal was actually really good surprisingly. I wasn't expecting anything on a flight of this length but was pleasantly surprised. The chicken was flavorful and the rice was just, well, rice.
The crew came around as we began our descent from 28,000 feet to clear up all of the trays and before we knew it the light of Phnom Penh came into sight.
The service didn't feel over the top rushed but it did feel like they were trying to squeeze in a meal (which is exactly what they are doing). With the amount of passengers they had to serve the crew did a fantastic job.
arrival
We touched down exactly, you guessed it, 52 minutes after takeoff into Phnom Penh. With a runway length of less than 8500ft, the pilots had to engage those reverse thrusters and apply those brakes. After a taxi of about 2 minutes, we pulled into the gate and went straight to immigration where I had my visas ready. I was let right into the country with no problems and was off to the hotel.
Hah, I think this is the first time I've seen someone get TG'd for the better! That's definitely Thai's weak point--great service, great soft product, but operationally messy. If they had a more consistent product it wouldn't be such a problem, but they have so many different kinds of products on every subfleet type, especially in J. They're like the Asian TK with the crazy number of hard products, but on a smaller scale...and TK is much better about ensuring certain subfleets consistently operate certain routes.
Thanks for sharing!