Review of Lufthansa flight from Los Angeles to Munich in Premium Eco

DLH

LH - Lufthansa

Flight taken on 29 February 2024
LH453
17:30 11h 00m 13:30
Class Premium Eco
Seat 54H
FlyAlex
2,188 · 25 · 0 · 11

Hi,

Being on an International transfer (requiring to do immigration and baggage recheck) at Tom Bradley International Terminal I actually only had ca. 30 minutes left to spend in the Star Alliance Lounge to which I had access because of my Star Alliance Gold status).


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The Lounge is huge and has some nice seating areas in different arrangements. However it was very crowded this afternoon.


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In the end I had a nice seat on the outdoor terrace which I really liked.


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I had a look at the buffet but did only have some drink being on a quick visit.


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A nice A380 was already waiting and boarding when I reached the gate.


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Boarding was quick via a dedicated priority lane.


Typically Lufthansa style a rather cold crew welcomed me at the entrance and I took my aisle seat.


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Lufthansa Premium Economy still is a nice product but there are for sure more modern and more comfortable seats on the market nowadays.


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A very cheap Economy style pillow and blanket were on the seat.


The armrest hold a nice Porsche Design amenity kits with some basics.


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A water bottle was already waiting at the center controle.


Once boarding came to an end, I was offered an orange juice welcome drink. No other choices were available and it was served in a plastic cup. But still nice to get a welcome drink for sure.


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Another flight attendant passed by distributing the menu for this flight.


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We pushed back perfecly on time and started our journey that would take ca. 10 hours 50 minutes this night.


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After took off we passed some heavy turbulences for quite a while which is why the inflight service started with a delay.

It was really disappointing that no headsets were waiting at the seat but only distributed now from the cabin crew. In addition the headsets were very cheap and standard Economy ones. A Premium Economy for sure deserves better quality headsets.


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Soon aperitif service started and I had a nice Gin & Tonic with some crackers. Unfortunately plastic cups are the standard in Lufthansa Premium Economy.


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Soon rubbish was cleared and a (cheap style) hot towel was offered.


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Followed by dinner and more drinks. I selected the chicken main course. The main dish was fine - however the starter and dessert were really simple and nothing to talk about. A tiny little warm bread was offered as well.


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One proper glass waits on the meal tray which I used for my glass of white wine - at least one drink not in a plastic cup.


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Coffee or tea were offered towards the end of the meal service.


During the whole flight the cabin crew did a very robotic and cold service not really interested in serving the customers - however you could see them happily chatting between themselves most of the time in the galleys.


Soon cabin lights were dimmed and I watched a movie and tried to get some sleep. This was tricky as the seat somehow was not that comfortable and e.g. only had a foot rest but missed a leg rest.


Ca. 1 hours 45 minutes before landing hot towels were offered while crossing Ireland.


Next a warm breakfast with a tiny bread roll was served. Juice was offered in a real glass waiting on the tray while coffee came in a paper cup.


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We started our approach into Munich and landed on time.


Unfortunately baggage claim took for hours here at Munich - like so often. Only ca. 1 hour 45 minutes after touch down the first bag arrived on the belt.


Thanks for reading,
FlyAlex

Display all

Product ratings

Airline

Lufthansa 7.5

  • Cabin7.5 / 10
  • Cabin crew7.5 / 10
  • Entertainment/wifi8.0 / 10
  • Meal/catering7.0 / 10
Departure airport

Los Angeles - LAX6.0

  • Efficiency5.0 / 10
  • Access5.0 / 10
  • Services7.0 / 10
  • Cleanliness7.0 / 10
Arrival Airport

Munich - MUC6.9

  • Efficiency1.0 / 10
  • Access7.5 / 10
  • Services9.0 / 10
  • Cleanliness10.0 / 10

Conclusion

A standard Premium Economy journey - nothing more. There are by far better Premium Economy products around with other airlines on the market. The Lufthansa product simply does the job and nothing more.

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