Review of Garuda Indonesia flight from Jakarta to Lombok in Economy

GIA

GA - Garuda Indonesia

Flight taken on 11 April 2024
GA432
07:30 02h 00m 10:30
Class Economy
Seat 27H
COAirmag76
523 · 34 · 3 · 2

Hello and welcome to my 2nd trip report. During the Eid-Ul-Fitr holiday, we decided to take a family vacation to Sumbawa and Moyo Island in NTT. The plan was to fly to Lombok, then take a ferry to Sumbawa and there take a small boat ride to Moyo Island


At Soekarno-Hatta


We arrived at Soekarno Hatta Airport at 6am. We then waited 30 minutes at the check in line to get our tickets (Lebaran holidays can cause quite the lines at airports)


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My ticket


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At gate 13


After going pass security we headed for our gate, Gate 13, not far from the security checkpoint


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Our plane that will take us to Lombok, PK-GNF, a 2014-built 737-800. Next to our plane is Garuda's new 737 special Pokemon livery 


Boarding





Soon it was time to board our flight, right next to us, the Pokemon plane was being prepared for its flight.


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My seat (I swapped seats with my siblings to get the window seat) unfortunately, the inflight entertainment system of my seat was broken and unusable


pushback and take-off


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Soon it was time for the plane to start its pushback


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The International section of CGK Terminal 3 with a GA A330, 2 SV 777s and a QR and SQ A350. Terminal 3 is divided into 2 areas, International area and Domestic area. 


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We soon started our short taxi to RWY 25R





Take off 


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As we climbed away from Jakarta, I took a snapshot of CGK (And surprise myself at the massive size of Terminal 3)


Cruising/breakfast


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Soon we reached our cruising altitude of around 10.000 meters and then breakfast was served


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There were 2 meal options, I chose the yellow rice with rendang and vegetables, complimented by waffle cookies and mixed nuts


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Descent/landing


We soon started our descent into Lombok Island


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Landing at Lombok Airport





Taxiing to gate


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Final shot of the plane


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Display all

Product ratings

Airline

Garuda Indonesia 6.6

  • Cabin7.5 / 10
  • Cabin crew8.0 / 10
  • Entertainment/wifi3.0 / 10
  • Meal/catering8.0 / 10
Departure airport

Jakarta - CGK7.3

  • Efficiency7.5 / 10
  • Access7.0 / 10
  • Services7.5 / 10
  • Cleanliness7.0 / 10
Arrival Airport

Lombok - LOP7.3

  • Efficiency7.5 / 10
  • Access6.5 / 10
  • Services7.5 / 10
  • Cleanliness7.5 / 10

Conclusion

Garuda Indonesia is still one of my preferred ways of traveling domestically in Indonesia. Although some areas of the airline have stagnated (plane cleanliness, inflight entertainment system old and a bit buggy at times) if I still had to choose any other Indonesian airline to fly domestic, I would still fly Garuda most of the time.
Soekarno-Hatta Terminal 3 remains a fine airport, security and its restaurant options are fine, but sometimes the terminal big size means lots of walking.
Lombok is one of my favorite airports to arrive in, especially now with the new outdoor area at arrivals

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Comments (3)

  • note: The flight time is not 30 minutes, more like 1 Hour and 3 Minutes, sorry for any confusion.

    • Looks like you have the DEP and ARR times wrong which explains why it's only showing a 30 min flight time. The OAG schedule shows GA 432 with a DEP of 0730 and scheduled ARR at 1030, whereas you've input DEP 0730 and ARR 0900 (so missing 1.5 hours somewhere). Hope this helps!

  • Thanks for sharing this report! Other than broken IFE, GA offers a good domestic product for the flight length with a hot meal considering they only need to compete with LCCs.

    I've never seen IU before, had to go look that one up^^ Interesting that Lion Group is starting another low cost carrier in Indonesia, wonder what their differentiator is from JT.

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