Review of Copa Airlines flight from Panamá City to Belize City in Business

CMP

CM - Copa Airlines

Flight taken on 26 April 2024
CM280
15:05 02h 15m 16:20
Class Business
Seat 3F
jettoajet
467 · 83 · 3 · 7

intro


Following a flight onboard the Copa Airlines 737 Max 9, about 5 hours in Panama, and some time visiting both the Terminal 1 Copa Club and Terminal 2 Copa Club, it was time to take the second leg of this itinerary.

The routing for this trip is as follows:


Flight routing

  • 1
  • 2
    CM280- Panama City- Belize City- Business Class- 737-700
  • 3
    2M2064- Belize City- Caye Caulker- FO Seat- Cessna Caravan
  • 4
    AA700- Belize City- Miami- Business Class- 737-800
  • 5
    AA23- Miami- Los Angeles- First Class- 777-300ER
  • 6
    AA2201- Los Angeles- New York- Business Class- A321T
  • 7
    AA976- New York- Santa Ana- First Class- A321T

Today, we will be onboard a 737-700 from Panama City to Belize City (country number 85). A couple of interesting aspects regarding this flight: Firstly, this flight was supposed to be operated by a 737-800, but it was switched at the last minute to a -700. Secondly, this route seems to only operate twice a week on Fridays and Saturdays. Guess I got a little lucky😉.

This flight showed me how incredible the people from Panama are. The flight deck and flight attendants were unbelievably friendly; we'll get into this later. However, the soft product needs some work again!

Let's get into it!


Lounge


First up, I visited the Copa Club in Terminal 1. This is not the best lounge at all, here is my recap of it. 

The Copa Club in Terminal 1 isn't the best lounge in terms of hard products or food and drink. However, I liked the fact that the priority pass was accepted and the amazing service of the staff in the lounge! Add that on with the tarmac views and it doesn't make for a bad time. 





Then there was the Copa Club in Terminal 2.

The Copa Club in Terminal 2 is quite a bit better than the lounge in Terminal 1. Even if you are departing from Terminal 1, I recommend taking the trek over to the Copa Club in Terminal 2 for better seating, a better bar, showers, real coffee mugs, and even a cinema room.

However, it's not all good news. This lounge faces a serious overcrowding problem. Perhaps this is due to Copa Airlines selling cheap Business Class upgrades, as well as taking Priority Pass. The food options are not great, to say the least, and the service is very average.





How I Booked


Fares are typically quite high on Copa Airlines in their "business class". However, I found an award that made me decide to go to Belize. Yes, it was that good. For 38.5K United Miles and 8$ in taxes, I managed to book Los Angeles-Panama City- Belize City, all in Business Class!


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Mileage awards on Copa Airlines are dynamic (I think the only partner award on UA, that is), meaning you will often see this fare going for around 200K miles+. If you are looking to book with cash, the fare would have come out to 1100$ one way.


boarding


Due to a phone call, I had to take, I wasn't able to board as early as I would have liked to snap some pictures.


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However, I still managed to get there as group 2 was boarding by about 2:20 for our 3:06 departure time. 


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The cabin crew warmly greeted me at the door, and I made my way to seat 3A for today's flight (or so I thought).


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As time rolled on, I gazed out of the windows at Panama. I cannot wait to come back!


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The FA came around, and I asked her if there was a chance to visit the cockpit. She asked the captain and we ended up speaking about our flight for about 10 minutes. We got some cool pictures and videos up there as well! I love it when the flight deck is friendly (99% are). 


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departure


Boarding doors were closed by about 2:45, and I saw seats 3E & 3F open on the other side. I asked the FA and moved over. 


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A pre-departure beverage was offered with options consisting of orange juice or water. I went with the water. Okay, I like that they offered a pre-departure beverage, but paper cups… really? 


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By 3:06, we pushed back bound for the runway. 





It was a short taxi, and we were airborne 15 minutes later. 





Talk about some views, eh?





the seat/cabin


The Copa Airlines 737-700 features 12 seats in Business Class across 4 rows in a 2-2 configuration. In general, it's a pretty barebones seat, but it was more than adequate for a flight of this length and with no-one next to me.


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It was relatively empty on today's flight, with about 80 people in the economy and 7 in Business Class. I would recommend either row 2 or row 3. 


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There is a center console separating you and your seatmate. It was very comfortable to rest my arm during the flight. 


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The one thing I will give a lot of credit to is the design of these seats that Copa Airlines gave. It puts any US carrier to shame, at least. Very sleek with the patterns, and they also seem to be in good shape.


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The only issue with row 3, though, is that there is an IFE box under the seat in front of you. It doesn't take up the whole space, but I would estimate about half. IFE BOX WITH NO IFE?


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meal service


15 minutes after takeoff, the wonderful FA came over to take my meal order. The choices consisted of either smoked salmon with cream cheese or chicken Tamales. I decided on the chicken tamales and a glass of champagne.


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The champagne came out quickly and in very cute glasses. I forget what kind of champagne they serve, but I do know that it isn't the best in the sky. 


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The meal service came out about 40 minutes after takeoff. I tend to be quite generous when reviewing products, but this meal was not great. It basically was just a pile of goop with limited chicken in it…

However, the plate is cute! 


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My champagne was topped off constantly without asking most of the time***. Fantastic service by the crew again!


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ife/amenities


Sadly, there are no IFE/amenities on this flight. For some people, this could be a make-or-break aspect of flying Copa Airlines, and if I were to fly this plane for 5-6 hours, I might avoid it. Honestly, I just enjoyed the views out over the Atlantic Ocean for a couple of hours.


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A quick look at the bathroom for those wondering. A typical tight 737 bathroom with limited amenities.


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service


Lately, I have been coming across some fabulous cabin crew on my flights, but this crew might take it all. Throughout the flight, I got to talking with them about life and understanding how hard they work at Copa Airlines (I am not going to say more). Even with the lackluster soft products that Copa provides (food, drinks, etc), the crew tries their best to make the most out of what they have.

We got into a conversation about Panama, and the cabin crew came back with a list of recommendations for when I came back… wow!


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Another small aspect that impressed me was when I pressed the call bell once to top up my champagne; it took 6 seconds. wow!


arrival


By 3:50 pm local time (1 hour change), we had begun our initial descent into Belize City airport. 





How beautiful is Belize??? I cannot wait to share more about this country shortly!

We touched down at 4:18 pm onto the solo runway. 





It was a cool little backtaxi we had in order to reach our gate. 


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The captain buttered the landing, and just like that, we arrived at our remote stand 4 minutes ahead of schedule.


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A rare fuselage shot since I don't get to deplane like this often. The cabin crew wished me a wonderful time in Belize and secretly, I wanted to jumpseat back to Panama😜.


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Bye bye Alaska Airlines!


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And Ciao Copa


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Thankfully, I had filled out my immigration document before I had landed, so immigration was a breeze!


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The wait was short and I was through into country number 85!!


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Of course, I was then ripped off by a taxi driver, but that's a story for another time😂.


As always thanks very much for reading. I included the lounge but if you want any more detail on the Copa Club feel free to check out the full review I wrote! 

Display all

Product ratings

Airline

Copa Airlines 7.1

  • Cabin8.0 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi5.0 / 10
  • Meal/catering5.5 / 10
Lounge

Copa Club6.4

  • Comfort7.0 / 10
  • Meal/catering4.5 / 10
  • Entertainment/wifi6.0 / 10
  • Services8.0 / 10
Departure airport

Panamá City - PTY7.4

  • Efficiency8.5 / 10
  • Access8.0 / 10
  • Services7.0 / 10
  • Cleanliness6.0 / 10
Arrival Airport

Belize City - BZE7.0

  • Efficiency8.0 / 10
  • Access7.0 / 10
  • Services7.0 / 10
  • Cleanliness6.0 / 10

Conclusion

The crew, including the flight deck, is what makes this flight spectacular. If it weren't for them, Copa Airlines wouldn't be getting the best review on this flight. Not great food, plastic cups on pre-departure beverages, no IFE and no wifi, that is pretty unacceptable.

However, I still enjoyed my short hop from Panama to Belize with Copa Airlines due to a nice flight deck visit, simply superb crew members, great conversation, and an empty seat next to me. There isn't enough to throw me off from flying with them again, but I would like to see Copa Airlines invest a bit more in their business class.

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Comments (3)

  • Congrats on country 85!

    CM changed the seats on the 73Gs...they used to have the same seats CO/UA had on theirs (minus-PTVs). I wonder if they also changed the seats on the Y cabin.

    Which Copa club do you recommend BTW?

    Great pics/report as usual, thanks for sharing!

    • Congrats on country 85!

      Thanks Chibcha!

      I wonder if they also changed the seats on the Y cabin.

      They did! They have the same pretty design with stars in the Y as well.

      Which Copa club do you recommend BTW?

      Definitely the terminal 2; it's worth the walkover. However, the food still isn't great.

      Thanks for your comments and have a great day!

  • Secondly, this route seems to only operate twice a week on Fridays and Saturdays.

    Yikes, that's low-frequency...I can imagine it's a cluster if there's ever on cancellation on this route.

    Very sleek with the patterns, and they also seem to be in good shape.

    A nice surprise. I was expecting the cabin to look more tired based on the aircraft's age, but it looks like they did some recent refreshing of the seats.

    I forget what kind of champagne they serve, but I do know that it isn't the best in the sky.

    Though props for having real champagne on a 2h regional flight.

    It basically was just a pile of goop with limited chicken in it…

    Hah...one the one hand, it looks tiny...like that's it...that's the whole meal? But then when I think about it...this is still more than you'd get in the US on a 2h flight, so all things considered, taste/quality notwithstanding, it's a decent effort at having something more substantial than just a snack

    Of course, I was then ripped off by a taxi driver, but that's a story for another time😂.

    Oh damn, they didn't have a pre-paid taxi option? I've learned over the years never to take a taxi from the airport that isn't arranged through a desk in the terminal and pre-paid.

    Thanks for sharing!

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