Review of Alaska Airlines flight from San Diego to New York in Domestic First

ASA

AS - Alaska Airlines

Flight taken on 22 June 2024
AS36
22:40 05h 25m 07:05
Seat
KévinDC
1,573 · 53 · 10 · 12

introduction


Hello and welcome to this new series of Flight-Reports. Yes, we're starting out with yet another Alaska Airlines Domestic First class review, but it's part of a larger Transatlantic itinerary this time. Like every summer, we were headed back to Europe for a few months. We'd planned a few days' stop in New York on the way as my 5-year-old son really wanted to visit the Statue of Liberty. Funny enough, I'd never actually seen the Statue of Liberty up close despite having been to NYC many times over the years. 

I normally hate taking short Transcon red-eye flights and avoid them like the plague. Unfortunately, because of a last-minute scheduling conflict, I had to change the day flight I'd originally booked to a red-eye…Ugh. Had I know I'd need to take a red-eye when I first booked the flights, I would have probably opted for JetBlue Mint for the lie-flat seats. 



Routing


Flight routing

  • 1
    AS36 - Domestic First - San Diego ✈ New York - Boeing 737-900ER
  • 2
    BA114 - Business - New York ✈ London - Boeing 777-300ER
  • 3
    BA 374 - Business - London ✈ Toulouse - Airbus A320

photo routing-allphoto routing

check-in & lounge


We arrived to the airport a little over two hours prior to departure as we had bags to check.


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The Alaska Airlines ticket counters were very quiet and it only took a few minutes to drop off our checked baggage.


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Normally, the late-night red-eye bank of departures is one of the busiest times at San Diego airport, but it was quiet going through the TSA Pre-Check lanes since it was a Saturday evening with essentially no business travel. 


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We headed to the Aspire Lounge, where there was a few minutes' wait to enter as it was full to capacity. 


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It was crowded, but I've definitely seen it worse. 


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Food is nothing special, but decent by US domestic lounge standard with lots of fresh options, though essentially no hot options aside from soups. 


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The Aspire Lounge was originally an Admirals Club years ago, and is located by the AA gates. 


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The lounge emptied out rather quickly as the first red-eyes began to depart. 


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There were still several dozen flights leaving before midnight. 


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boarding


We left the lounge about 5 minutes before boarding time. The gate was located on the same concourse as the lounge, but was way on the other end. 


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I'm not a fan of Gate 30 as it's on the end of the concourse and just feels claustrophobic. Boarding can be messy from this gate, in my experience, as it's a narrow space. 


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First class boarding was called after pre-boarding and active military personnel. These cabins are getting old and looking rough, but the seats are still very cushy and comfortable—though, of course, not nearly as comfortable as a lie-flat seat for a red-eye. The 737-800 and 900 fleets are due to receive much-needed updated cabins between 2024 and 2026. The new cabins will have new Recaro seats with calf-rests, which will make night flights a little more restful with the cradle position. 

There were blankets on each seat and again, no pillows. Being that this was a redeye confirmed they've disappeared altogether.


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Taking a look at the Economy cabin right behind our row, the tired looking seats contrast with the modern mood lighting and sculpted ceilings of the Boeing Sky Interior cabin. 


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When Alaska first installed these cabins over a decade ago, they had the foresight to offer multiple sources of in-seat power. The new cabins will feature USB-C ports in addition to AC power. 


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Although a standard Domestic First Recliner seat isn't ideal for a red-eye transcontinental flight, at least the seats are very well padded and offer the most legroom of any Domestic First class cabin in the US with a 40" seat pitch (typical is 36-38" for AA/DL/UA). 


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All Alaska aircraft are fitted with Wi-Fi and complimentary streaming entertainment to personal devices. 


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The Wi-Fi and Entertainment are usually available gate-to-gate and accessed through the same portal at AlaskaWiFi.com


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All passengers get free messaging and Wi-Fi for the whole flight costs $8. T-Mobile customers enjoy unlimited Wi-Fi for free on all Alaska Airlines flights. 


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There's a ton of content in the entertainment library. Alaska claim to have over 800 movies and TV shows—I can't say I counted to verify. 


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Aside from movies and TV series, there are documentaries, audio content, and children's programming. 


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Boarding wrapped up early and we were set to depart early. Every seat in First was full and there were only a few empty seats in Economy. 


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the flight


After the safety briefing, lights were dimmed for taxi and takeoff as we pushed back from the gate early. 


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Taxi time was quick despite the busy departure bank and we were off. 


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Beautiful views of the city lights and bay on the climb out. 


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Once we were up at cruising altitude, I tested the Wi-Fi speed, which was quite decent by plane Wi-Fi standards. 


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Shortly after takeoff there was a light meal service. Normally I don't expect anything more than snacks on a red-eye flight so it was nice to see fresh food of which one was a hot option. The choices were either a hot pastrami sandwich or a cheese and charcuterie plate. 

I went for the pastrami, which was served with chips and a warm chocolate chip cookie. It was nothing fancy, but it hit the spot as I hadn't eaten dinner. 


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My son had already fallen asleep; however, the very nice flight attendant offered to hold his meal and bring it later if he woke up. He did wake up hungry a little later and she brought out his tray right away. 


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I kind of slept on and off for 2 or 3 hours and woke up over the border or Pennsylvania and New York. We had made good time and it looked like we'd be landing about a half hour early. 


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It was mostly cloudy over the city, but there were just enough breaks in the clouds to catch a glimpse of Manhattan as we made our descent.


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More specifically Midtown and Central Park. 


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As we got above the coast of Long Island, we were still too high to land at JFK so I figured they were putting us into a holding pattern during the busy early morning arrivals bank. 


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Yup, we were going well out over the Atlantic…


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And then surprisingly we made a turn north and ended up over Long Island Sounds, on the opposite side of Long Island from JFK. 


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After that scenic detour. we finally made our final descent.


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Despite the holding, we still make it to the gate well ahead of schedule. 


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Thanks to Alaska Airlines' baggage delivery guarantee within 20 minutes of arrival, our checked baggage came out quickly and we were on our way to the hotel to catch up on sleep! 

Display all

Product ratings

Airline

Alaska Airlines 7.4

  • Cabin5.5 / 10
  • Cabin crew9.0 / 10
  • Entertainment/wifi8.5 / 10
  • Meal/catering6.5 / 10
Lounge

Aspire Lounge6.5

  • Comfort7.0 / 10
  • Meal/catering6.0 / 10
  • Entertainment/wifi7.0 / 10
  • Services6.0 / 10
Departure airport

San Diego - SAN8.5

  • Efficiency9.0 / 10
  • Access8.5 / 10
  • Services7.5 / 10
  • Cleanliness9.0 / 10
Arrival Airport

New York - JFK8.0

  • Efficiency7.5 / 10
  • Access8.5 / 10
  • Services9.0 / 10
  • Cleanliness7.0 / 10

Conclusion

Cabin crew were super friendly as always and were sweet to keep checking on my son to serve his meal once he woke up. While the meals were less elaborate than on day flights due to the late hour, I appreciate that Alaska make an effort to serve fresh food and a hot option, whereas a light cold snack is more typical for red-eyes. Unsurprisingly, I probably only slept maybe two hours and arrived a bit out of it in the morning, but was thankful for the extra comfort the premium cabin provided. It's not a competitive product for transcons and Alaska knows this, typically pricing their Domestic First product well below the Lie-flat Business products often found on transcon routes. The big US3 tend to fly a mix of lie-flat business and Domestic First on transcons from San Diego as it's generally not considered a "premium" route like LAX or SFO, but does have some long flight times to the Northeast.

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Comments (10)

  • Thanks for sharing! This sounds like a pleasant flight to me!

    How caring of the flight attendant to hold the meal. Seating looks quite comfty too. Also I don't see any IFE screen on your seat, but there seems to be a metallic box (entertainment box?) that obstructs the leg space?

    Btw congratulations for getting the gold status haha

    • Thanks for your comments!

      This sounds like a pleasant flight to me!

      It was definitely a pleasant flight, but I always find it hard to sleep on these types of seats.

      Also I don't see any IFE screen on your seat, but there seems to be a metallic box (entertainment box?) that obstructs the leg space?

      I believe the box is for the in-seat power. It does obstruct room a bit, but the seats are wide enough that it isn't really an issue.

      Btw congratulations for getting the gold status haha

      Haha thanks, it seems I hit Gold every other year...I would be Gold every year if I had the time to post all my flights but that's rarely the case haha

      Thanks!

  • Hi Kevin, wish you a pleasant summer in Europe

    I understand you why you try to avoid red-eye transcon flights. Those seats show their age (especially compared to the cabin fitting) and I think in general a 737 is borderline for a 5.5-hour flight

    Moreover I found the presentation of food quite cheap, plastic and aluminium wraps should be banned on premium classes

    Look forward to see next legs

    • Hi Carlo, thanks very much, it's been a pleasant summer so far. Glad I am from the south of France and far away from Paris with all the Olympics craziness haha.

      Those seats show their age (especially compared to the cabin fitting)

      Exactly, the seats look ancient (though really only about 10-12 years old), but in sharp contrast to the very modern Boeing Sky Interior.

      Moreover I found the presentation of food quite cheap, plastic and aluminium wraps should be banned on premium classes

      Agreed. Hence I rated meal kind of low; however, Alaska deserve a little credit for at least serving a meal on a red-eye being that fellow oneworld airline American Airlines only serve snacks on red-eyes.

      Thanks for stopping by!

  • Hi Kevin!

    Funny enough, I'd never actually seen the Statue of Liberty up close despite having been to NYC many times over the years. 

    huh it’s funny how that works, I hope it lived up to the expectations!

    Oh my gosh the socal evening sunset from SD looks gorgeous, wow!

    Being that this was a redeye confirmed they've disappeared altogether.

    This is a bit of a shame, especially more so on a redeye. But they seem to be following suit with United, AA etc. But the bright side, is none of the bs 35$ panasonic wifi on AA, instead 8$ if you aren’t like you and have T-Mobile😅.

    hot pastrami sandwich or a cheese and charcuterie plate

    It’s a shame that AS Doesn’t serve a more substantial meal, as you wrote in your conclusion. I know UA provides full meals even on shorter routes so it makes me wonder. I also know B6 cuts back on meal services after a certain time to offer a more limited menu so interesting to see the contrasts in business models.

    It seems like another good quality flight, service-wise, with AS. They seem to treat you really well through all of your reviews! Hope you were able to get a nap in in New York. Bloody transcon red eyes.

    Thanks for sharing Kevin and really looking forward to the BA 777 review!

    • Hey! Thanks for your comments!

      huh it’s funny how that works, I hope it lived up to the expectations!

      It did for my kid. I didn't really have any expectations...except maybe that I'd find it annoying because it's overly touristic. It actually turned out to be fine as it wasn't too crowded and it is impressive how big it is up close. Plus is was actually fun taking the ferries from Manhattan because it was super hot that day and it was nice getting that sea breeze haha

      But they seem to be following suit with United, AA etc.

      Yep, if one can get away with it, they all copy to save money.

      I know UA provides full meals even on shorter routes so it makes me wonder.

      Yeah I think UA are the only ones actually that provide a full meal on non-premium route transcon red-eyes. AA only have serve meals on Flagship routes, otherwise it's only snacks after 9PM on eastbound redeyes on non-premium routes. JetBlue doesn't count since Mint is a premium Business class service so not really comparable with Domestic First.

      They seem to treat you really well through all of your reviews!

      They do! I've been really lucky with cabin crews considering as much as I fly them...not single bad apple. I used to think it was because of my OW Emerald status, but ever since I switched from AA to BA programme, my Emerald status no longer shows up on my boarding passes (it does in the rez though). So I think the cabin crew don't even see my status anymore---they are just genuinely friendly and good at their jobs!

      I also think a lot of it has to do with positive vibes and just not being an asshole...in my experience, people who complain the loudest about bad service are dicks and treat people like shit...so you reap what you sew, that's my view. Being cabin crew is a hard job and they deserve respect like anyone else. I see people in F/J treat cabin crew like they're "the help" all the time and those same people wonder why they weren't super pleasant with them. Haha ok rant over...I'm just so tired of the Kens and Karens in F whenever I'm flying domestically...it's exhausting! Haha

      Hope you were able to get a nap in in New York. Bloody transcon red eyes.

      Yes, I slept crashed for like 4 hours after getting to the hotel---it was heavenly! haha

      And since the flight got in so early we still had time for a pretty full day of activities in NYC.

      really looking forward to the BA 777 review!

      Haha thanks, yep working on it

      Thanks for stopping by!

  • hey Mate and thanks for the report!

    Transcon red-eye flights and avoid them like the plague

    yes always so painful especially when you reach your destination

    Lounge seems crowded, like it is often the case in the USA it seems!

    Buffet is decent

    I had a look at the new seats, they seem much better indeed

    Normally I don't expect anything more than snacks on a red-eye flight so it was nice to see fresh food of which one was a hot option

    Yes a good surprise, even though we are far from a true business class meal. It really feels that it is either the seat that is good (rest of the world and USA) or the meal (europe) lol

    the views on final are amazing

    • Hi again 😀

      yes always so painful especially when you reach your destination

      Absolutely, I can't even imagine if I had been in Y...I would have been destroyed in the morning hahaha

      Lounge seems crowded, like it is often the case in the USA it seems!

      Sadly yes, that's the norm. And usually you have to wait in a queue to even get in

      It really feels that it is either the seat that is good (rest of the world and USA) or the meal (europe) lol

      Which pretty much sums up US Domestic First class vs Euro-business class ... USA = Good seat, meh food (if any), and no lounge access & Europe = Meh seat, but good food (even on very short hops) and lounge access. In Asia it seems they get all of the above haha

      Thanks for your comments!

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