Flight-Report

Review of KLM Cityhopper flight Bâle Amsterdam in Economy

Airline KLM Cityhopper
Flight KL 1984
Class Economy
Seat 05A
Aircraft Fokker 70
Flight time 01:35
Take-off 03 May 13, 06:45
Arrival at 03 May 13, 08:20
WA   #97 out of 128 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 209 reviews
Esteban
By GOLD 2070
Published on 10th June 2014
Another set of reports that I will translate from French to English for the sake of the English database.


  1. Basle - Amsterdam KL/ Y F70: HERE
  2. Amsterdam - Seattle DL Y+ A330-300: Soon
  3. Seattle - Salt Lake City DL Y+ B737-800: Soon
  4. Salt Lake City - Las Vegas DL Y+ 757-200: Soon
  5. Las Vegas - Detroit DL Y+ 737-800: Soon
  6. Detroit - Paris CDG AF Y A340-300: Soon
  7. Paris CDG - Basle AF Y ERJ190: No report

As we head to the gate, I am glad to see the Super Constellation which is based in BSL:

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Our F70 ready to board:

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Boarding will be on time, the heavy hand luggage will be removed before boarding the plane: We are welcomed by a very cold hello from the purser, let's call her Svetlana for this story. I'll come back to her soon.

Those are the old seats of the F70, much and ways better than the new ones. That one reclined and was well padded.

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Leg room was very good:

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Bit of spotting, A300 DHL:

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Sunrise:

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Svetlana (I took this firsname as she was looking like a russian, had a russian accent and was a nice as Poutine) came with her trolley, hands the sandwich over without a look. She grumbles: Drink?. I ask for a coffee, she answers Milk, sugar? I say yes and she hands everything out, still without a look. I add that I would like to have an apple juice as well, she raises her eyes to the ceiling, expires loudly and throws it on my tray. My neighbour will say: Given that you are so nice, I'll have the same ^^
She'll throw everything on the tray, as she did it for me.

Here's the egg sandwich, wrapped and unwrapped:

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Loved it ;)

To clean up, it will be her colleague. In contrary to Svetlana, she was smilling, nice and in a very good mood. I'll ask her if her purser had a bad night. She will laugh about it and tells me that I am the third one to ask that ^^
She'll apologize for her behavior and offers me anything else to drink. I'll tell her that I am fine but if Svetlana has two minutes I would love to speak with her about her attitude. I won't see her till the end of the flight.

No wing tip, sharklets nor winglets on a Fokker:
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On time arrival in AMS:

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As we leave the plane, Svetlana will hide in the galley, curtain closed, but the pilot will stand at the cockpit door. I'll tell him quickly about the behavior of the purser and he'll answer: She's like that since yesterday. The next passenger will tell him exactly the same.

The mother-fokker land from the bus:

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Verdict

KLM Cityhopper

6.0/10
Cabin8.0
Cabin crew0.0
Entertainment/wifi8.0
Meal/catering8.0

Bâle - EAP

10.0/10
Efficiency10.0
Access10.0
Services10.0
Cleanliness10.0

Amsterdam - AMS

10.0/10
Efficiency10.0
Access10.0
Services10.0
Cleanliness10.0

Conclusion

That was an ontime flight, with a very good catering. The staff rating may seem exagerated but the service provided by the purser is a shame. Yes the other crew member was very nice, but as a purser you can't act like this.

Information on the route Bâle (EAP) Amsterdam (AMS)

The contributors of Flight-Report published 51 reviews of 3 airlines on the route Bâle (EAP) → Amsterdam (AMS).


Useful

The airline with the best average rating is KLM with 7.4/10.

The average flight time is 1 hours and 30 minutes.

  More information

1 Comments

  • Comment 110704 by
    Chibcha 425 Comments

    Catering certainly looked better back-then, so do the former seats. It's a shame Svetlana marred the score for the crew, maybe she was on her days or something like that, nice trolling by your seatmate btw!

    I have come to appreciate the beauty of a wing without any wingtip fences, sharklets, yadda yadda... so retro.

    Thanks for sharing!

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