Review of British Airways flight from London to Madrid in Economy

BA - British Airways

Flight taken on 04 April 2025

BA462

London Madrid

LHR

MAD

14:38 01h 57m 17:33

Model Airbus A321neo

Class Economy

Seat 18F

BA's retrofitted Euro Traveller seat - row 18 (D/E/F)

The space was tight, but bearable for such a short flight.

The Euro Traveller snack service. A 250ml bottle of Harrogate Spring Still Water and a packet of Shortie 'shortbread-style' biscuits.

Hello from seat 18F!

The rear toilets on this A321neo. Extremely claustrophobic - if you struggle with small spaces head to the front!

Display all

Product ratings

Airline

British Airways 7.5

Cabin7.5 / 10
Cabin crew8.5 / 10
Entertainment/wifi7.0 / 10
Meal/catering7.0 / 10

Lounge

Aspire Lounge6.0

Comfort6.5 / 10
Meal/catering4.0 / 10
Entertainment/wifi7.5 / 10
Services6.0 / 10

Departure airport

London - LHR8.3

Efficiency7.0 / 10
Access9.0 / 10
Services8.0 / 10
Cleanliness9.0 / 10

Arrival Airport

Madrid - MAD4.4

Efficiency2.0 / 10
Access4.0 / 10
Services4.0 / 10
Cleanliness7.5 / 10

Conclusion

Join me as I take you through the full British Airways experience in Euro Traveller - from the busy halls of London Heathrow (LHR) to the arrival at Madrid-Barajas (MAD).

We’ll begin with check-in, explore one of Europe’s most iconic terminals, take a brief look at the Club Aspire lounge and then board the relatively-new British Airways A321neo for this short-haul hop. Onboard, I’ll walk you through the updated cabin, seat comfort, inflight service, and whether BA still delivers value in economy on European routes.

Is British Airways Euro Traveller still a smart choice for short-haul travel - or has it become style over substance?