Review of Air Asia flight Kuala Lumpur Kota Kinabalu in Economy

Airline Air Asia
Flight AK5130
Class Economy
Seat 27F
Aircraft Airbus A320
Flight time 02:35
Take-off 28 Apr 14, 18:30
Arrival at 28 Apr 14, 21:05
AK   #13 out of 24 Low-cost airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 113 reviews
Alif A.F.
By 3164
Published on 4th September 2014
Hello there!

Now is the time to post my last installment of a series of flight reports of my journey to Adelaide and back. The last report will be brief however mainly due to the fact that my mobile phone ran out of energy after working tirelessly taking photos during previous flight. For those of you who missed out on my previous reports, here are the links:

a)1st leg - BKI-KUL on-board MH2605 > http://flight-report.com/en/report-6880.html
b)2nd leg - KUL-MEL on-board EK408 > http://flight-report.com/en/report-6889.html
c)3rd leg - MEL-ADL on-board JQ774 > http://flight-report.com/en/report-6922.html
d)4th leg – ADL-KUL on-board D7 247 > http://flight-report.com/en/report-7938.html

Background
After arriving from Adelaide, I just want to go back to Kota Kinabalu as soon as possible. Since I booked my ticket all the way from Adelaide to Kota Kinabalu, I don’t have to check-in again at KUL-LCCT, which is good because the arriving or departing at LCCT can be a stressful experience. Some years back, the check-in system at the former terminal broke down causing massive delays and queues. So this time around, I purposely avoid checking-in, just in case the same problem crop up again. My parents and I didn’t board the same aircraft for our last leg of the journey however. This is because my booking and theirs are done separately. Since they booked their itinerary on this last leg of the journey separately from the previous flight, they have to check-in again at LCCT.

The Flight
I parted with my parents at the international arrival hall and proceeded directly to domestic departure hall for my flight.

Nostalgia – the LCCT no longer serves as a passenger terminal
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There were a lot of people passing by and the restaurants seemed to be filled to the brim by patrons. The air-conditioning system at LCCT wasn’t sufficient to contain the humidity and heat. I wasted no time so proceeded directly to the domestic waiting lounge. As usual, like everyone else I have to pass through the security clearance. Interestingly, while I was about to enter the metal detector, a man in front of me took off his shoes. I thought the security officers only ask passengers to put away belts. I didn’t took away my shoes and just went straight to the metal detector. I was cleared to go. Afterwards, I said to him, “shoes too?” referring to the reason he took off his shoes. He kindly replied he just took a precaution as the security officers never really instruct him to do that.

Inside the domestic waiting lounge – the walls that make-up LCCT looked like a warehouse.
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Another view of the waiting lounge – lots of passengers waiting for their respective flights
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While waiting for my flight, I met the person who took off his shoes again. We had a chat. Turned out he is an American and he too would be on the same flight as me. He is an English language teacher on invitation by the Malaysian government to assist local teachers at a local school in Sabah. We had a very interesting chat as a way to kill off the time. At about 6.30PM, boarding call was announced. Since this was LCCT, the aircrafts do not actually parked near or very close to our designated gates. Hence, getting to the aircraft requires quite a walk along the designated open air lanes.

Reaching the tarmac where our aircraft parked via networks of designated passenger lanes.
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Our aircraft is registered 9M-AFL. The flight was full
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Despite the being a full flight, the cabin crews tried their best to be attentive and helpful. The procedures are normal, manual safety demonstration by cabin crews and then off we went.

View from my seat
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The legroom is a bit tight compared with Airasia X
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Taxiing to runway 32R for departure
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We took at almost 7.30PM. That was a one hour delay (I think the flight was retimed).
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Travel 3Sixty – Airasia’s official inflight magazine
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On the way to cruising altitude, the weather was cloudy but nevertheless fine with no major turbulence.

Except the burger, I pre-order my meal on this flight too…
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Chicken rice – The taste was quite enriching
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For Malaysian readers, better buy burger from the roadside stall. The reason I bought this because I was hungry again for dinner. Airasia forbids passengers from bringing outside food and beverages inside their planes.
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After finishing my dinner, everything seemed to be doing normal with some passengers just about to doze off until one of the cabin crews made an unusual announcement. He announced that two of the passengers in the flight had their birthday that day. So, he decided to make the flight a bit more special to these two passengers. See the video below:



Soon after I recorded the video, my phone’s battery was by then fully drained. We landed at Kota Kinabalu International Airport Terminal 2 at about 10.00PM. We disembarked at the airport’s Terminal 2 which is basically a low-cost carrier terminal. Immigration clearance was a bit lengthy as there are not many counters provided. Then, I picked-up my bags.
That’s the end of my journey to Adelaide and back! Thanks for viewing.
See more

Verdict

Air Asia

6.8/10
Cabin6.5
Cabin crew8.0
Entertainment/wifi5.0
Buy-on-board menu7.5

Kuala Lumpur - KUL

6.0/10
Efficiency6.5
Access5.0
Services7.5
Cleanliness5.0

Kota Kinabalu - BKI

7.0/10
Efficiency7.0
Access7.0
Services7.0
Cleanliness7.0

Conclusion

After taking numerous Airasia flights for quite a number of years, I think I can offer some advice regarding what to expect when flying on-board Airasia:

1) Travel lightly as Airasia can be quite tough when it comes to dealing with overweight luggage.
2) If you decide to have separate flight itinerary, with either one involving connecting with Airasia, it is best to have considerable amount of layover period. I know some people might disagree with me on this point, but Airasia has the habit of retiming their flights. So, it’s best to allocate some space for layover time just in case suddenly your Airasia flight is retimed.
3) Always consider online check-in to avoid long queues (I think everyone knows that.)

Regarding airports, I don’t think it’s worth reviewing KUL-LCCT since it is now decommissioned and replaced by KLIA2. On my experience with Kota Kinabalu International Airport Terminal 2, the immigration clearance can be made less hassle by adding more counters. It is just a small terminal but I think in the near future the terminal will be as crowded as LCCT due to the fact that Airasia is now having BKI as their hub.

Information on the route Kuala Lumpur (KUL) Kota Kinabalu (BKI)

1 Comments

  • Comment 117096 by
    jetsetpanda 2294 Comments

    Thank you for sharing this series showcasing the different carriers that service this region. Your detailed report and pics are very informative.

    It's hard not to credit Air Asia for democratizing air travel in that part of the world. Competition is always an ally for the consumer and we need more Air Asia's in the world, especially in the US.

    Catering looks decent for what you pay. The ads on the overheard bins feel cheap.

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