Review of Delta Air Lines flight Atlanta Los Angeles in Economy

Airline Delta Air Lines
Flight DL 2055
Class Economy
Seat --
Flight time 05:00
Take-off 23 Oct 14, 18:15
Arrival at 23 Oct 14, 20:15
DL   #28 out of 72 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 726 reviews
Chibcha
By SILVER 3387
Published on 13th November 2014
Hello everyone, this is the second part of my California trip.

On our previous chapter, I had arrived from Bogotá on a rather nice flight on behalf of Delta. I had expected a swift connection, as I had before, but this time it took a wee bit more time. Yet, it was a rather efficient and relaxed entry into the US of A.

One of the cool features of ATL, is the stunning view when exiting the TSA check
photo IMG_6609

I had expected our immigration and connecting formalities not to take long, and originally planned to have a burger at the Varsity at F-concourse. But since that didn't happen I went instead to our departing concourse: B, as in Bravo.

When going up to the Concourse, I spotted the plane type we would have taken between BOG and DFW
photo IMG_6610

We had lunch at Chik-fil-A, another famous local branch. I felt a bit guilty of supporting a corporation that openly stands against what I believe in but it tasted good. The food court was crowded so we went to our gate and ate our meals there. The international councourses aside, I find ATL's concourses to be really dark, there aren't enough windows and the ceilings are too low. The sheer amount of people around doesn't help.

But I was distracted by the fact that I got an email offering me a new job, and I was really excited about it. I was also checking on my friend who was travelling through FLL, I managed to talk with her and did OK. Time flew while I chatted with my mum and GF telling them about how the trip had been so far and the new job deal.

The gate was so crowded that I couldn't do my favorite activity: spotting, but I managed to take this picture of our ride across North America ( I was really excited about going to the West Coast for the first time).
photo IMG_6611

Boarding was called and chaos broke free…I had never seen that in the US. I found it really stupid that people just stand up waiting for their zone to be called, fortunately agents were enforcing the zone order. I was carrying suits so I was eager to secure space for them.

Upon entering it showed that our plane had been refurbished and looked pretty modern. I was expecting the classic 80s cabin, that I find charming…but I guess I'll have to ride AA to get that feel. It also had DL's newest Y-seats and felt OK. Except for one thing, my seatmate was a huge guy, thus I felt cramped between him and the wall. But other than that, nothing beats the 767, it is as spacious as you can get on Y class.
photo IMG_6612photo IMG_6613photo IMG_6614

It was the first time I rode on a 767 with winglets, those things are huge!
photo IMG_6615photo IMG_6616

We were pushed-back on time and on we went to the runway…It didn't take too long.

The way ATL is built, how it adapts to the hilly terrain of Atlanta, never ceases to impress me! As we went up to Georgia's skies, the view is a humongous amount of DL planes. I bet there were more planes there than in the whole of Colombia! (ok maybe that's exaggerated, but still the difference musn't be much) I was also impressed by the amount of Mad dogs still hanging around there. T-tail paradise!


The plane calmly cruised across the country, and the sunset provided calming views


The first time I saw the Mississippi!


By this time, around 1-1.30h after take off we were offered our refreshments, I chose Apple Juice and the cookies. The other option were pretzels. BTW the FA on the other aisle was HOT!, I felt stupid at a point as I couldn't stop staring at her during the security announcement. My seatmate ordered something from the menu, a sandwich…it looked diminute, and I felt glad that I ate at ATL and didn't wait for the flight to have something for lunch.
photo IMG_6634

I spent half of the flight watching the fault in our stars or something like that…it was ok. Afterwards the PTV decided to crash and it was uncontrollable. The volume controls were out of control and nearly left me deaf a couple of times. I felt really frustrated and angry, but tiredness also kicked in so instead of fighting my nasty electronic companion, I used my iPad for some music and sleeping. At some point I managed to get the system to the moving map and I kept checking the places we flew over. The sprawl of cities like Phoenix was amazing.
photo IMG_6636

The FAs passed regularly handing out drinks, which I appreciated as my throat tends to dry up on planes. My seatmate had digested his meal and let me know about it tacitly, it was so gross I had to use my hoodie as a mask. So between being gazzed and a non working IFE, I chose to sleep.

I woke up when the Captain announced descent, and then one could see the huge sprawl that LA and its metro area is.
photo IMG_6637photo IMG_6639photo IMG_6640

We had a rather hard landing, using full reverse thrust and brakes, and eventually we made it to our gate, something that took its fair time as we couldn't reach it without being tugged.

As soon as we descended I turned on my mobile phone to check on news regarding the new job, and to call my mum. The free WiFi was good, better than ATLs which seemed not to work with android devices. Our bags came out well in no time, and then we were off to pick our friend at Terminal 3. We waited there for her for a while, it is an awful place, more like a third world airport. We then took the bus to the Hertz centre where we picked our car in no time. And then the long ride to our hotel, that greeted us with a crappy experience, but that's another story.
See more

Verdict

Delta Air Lines

7.4/10
Cabin8.5
Cabin crew8.0
Entertainment/wifi6.5
Meal/catering6.5

Atlanta - ATL

7.5/10
Efficiency8.5
Access5.0
Services8.5
Cleanliness8.0

Los Angeles - LAX

7.4/10
Efficiency8.5
Access8.0
Services5.5
Cleanliness7.5

Conclusion

It was a regular US domestic flight. It's a shame you don't get any perks when flying transcon flights anymore. Still, DL tries to deliver a less-lame product by having decent IFE (when it decides to work) and at least keeping you hydrated. DL IFE is really good, it's a shame this time my particular PTV was faulty. The seat was comfortable, but at a point my lower back did begin to ache. The crew was nice, not much to say about them since there weren't many occasions I interacted with them. I had a nasty seatmate, but I can't blame that on DL, right?

ATL is an okay airport, as I had already stated, it is boring plane-geek-wise, but it has enough stuff to do and eat to keep you busy while doing a connection. I wish it would have more windows and the ceilings were higher...maybe it is time to start renovating the older buildings.

Your LAX experience depends on which terminal you're arriving to. My marks refer to the DL terminal, which felt modern and nice. But having seen a bit of Terminal 3, I guess I would have rated it lower, it was old and crappy. I found it surreal that I was in the main airport of a World Class city and that the baggage claim belts were identified with cardboard signs, and no flight info is displayed whatsoever.

Stay tuned for the return to Colombia, thanks for reading!

Saludos!

Information on the route Atlanta (ATL) Los Angeles (LAX)

3 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 123315 by
    KL651 TEAM 4519 Comments

    Thanks for this FR.

    Against what does Chick Fil A openly stand?

    US transcon flights are so much better when done on a WB plane, even if the service remains the same.

    Your IFE is pretty generous given that it crashed and couldn't be rebooted.

  • Comment 123321 by
    SKYTEAMCHC GOLD 8966 Comments

    Thanks for sharing this FR with us.
    Delta seems to be doing a good job whatever class you travel.
    The IFE is nice , seats are comfortable and crews are usually friendly and efficient. It's not a fancy airline but it's reliable and manages to deliver good service on most of it's flights. My favorite US airline by far.

Login to post a comment.