Review of Brussels Airlines flight Brussels Hamburg in Economy

Airline Brussels Airlines
Flight SN 2627
Class Economy
Seat 22F
Aircraft Airbus A319
Flight time 01:00
Take-off 30 Oct 14, 17:05
Arrival at 30 Oct 14, 18:05
SN   #92 out of 131 Airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 194 reviews
Bargi62
By SILVER 2928
Published on 26th November 2014
French report is here:http://flight-report.com/fr/report-8405.html
Hello English readers
I post this Flight report because it's the first BRU-HAM in the database and also I have had the opportunity to visit the LOFT:
the new flagship lounge of Brussels Airlines at pier A which opened its doors on 23/10/14.
I took advantage of this trip to visit Hamburg and also the Airbus'plant of Findenwerker.
Report:
Arrival to the carpark of Zaventem after 1 h 35, drive from my home
Departures hall
photo FR BRU-HAM - 0013
We booked Check&Go tickets so only cabine baggage with us
It's a long way to Terminal A with the works for connector
photo FR BRU-HAM - 002(
quick passage throught the security control area
photo FR BRU-HAM - 003
The biduleis still there and also this shop VS
photo FR BRU-HAM - 004(èphoto FR BRU-HAM - 0068
Now the LOFT across gate A42
photo Photothèque - 8684
When entering the Lounge you find on your right the press selection and lockers
photo Photothèque - 8679photo Photothèque - 8678
and you can borrow your Microsoft surface tablet will connect you to all sorts of digital experiences.
In the hearth of the lounge is a large food buffet with international and belgian food

and next to the buffet on the left a selection of the best belgian beers and softs

on the right a space to relax with item of Tintin universe
photo Photothèque - 8649photo Photothèque - 8650
with the option to use giant touch screen

a zone nap-boxesto relax before our next flight:

The zone bathroom with a selector for LED lights and music

toilets
photo Photothèque - 8660
workspace with computers
photo Photothèque - 86652
Business center and meeting room with the latest technology and a fantastic view on the tarmac

relaxation zone with the same view
photo Photothèque - 8671photo Photothèque - 8675
The exclusive area for Miles & More HON CIRCLE and senators members
image
Skype rooms with excellent sonic isolation
photo Photothèque - 866612photo Photothèque - 866712
I do now leave the lounge:my flight is on time
photo FR BRU-HAM - 03723
Scheduled depart time
photo FR BRU-HAM - 0469
BRU is not spotter-friendly
photo FR BRU-HAM - 04989photo FR BRU-HAM - 005çà
Our plane

Boarding and cabin
photo FR BRU-HAM - 0525
The legroom is very tight
photo FR BRU-HAM - 0507
our neighbour
photo FR BRU-HAM - 053
safety card
photo FR BRU-HAM - 051
The flight departed BRU on time
photo FR BRU-HAM - 0545
take off and flight over Zaventem

winglet
photo FR BRU-HAM - 0614
BoB
photo FR BRU-HAM - 0594
final approach
photo FR BRU-HAM - 0583
and landing
photo FR BRU-HAM - 0628
We disembarked quickly
arrival at the Park-Hyatt Hamburg:very good stay
photo Hambourg 2014 - 96photo Hambourg 2014 - 8667
Thinks for reading this report.

See more

Verdict

Brussels Airlines

6.4/10
Cabin7.5
Cabin crew8.0
Entertainment/wifi5.0
Meal/catering5.0

THE LOFT by Brussels Airlines

7.6/10
Comfort7.0
Meal/catering7.0
Entertainment/wifi9.5
Services7.0

Brussels - BRU

7.2/10
Efficiency4.5
Access9.5
Services7.5
Cleanliness7.5

Hamburg - HAM

8.4/10
Efficiency8.0
Access8.5
Services8.5
Cleanliness8.5

Conclusion

With the concept of The LOFT Brussels Airlines offers a new lounge centered around comfort,design,technology and Belgian gastronomy;
It was a pleasant flight :only the legroom is short

Information on the route Brussels (BRU) Hamburg (HAM)

4 Comments

  • Comment 123803 by
    whitelight44 346 Comments

    Thank you. Great pictures and TR. Too bad the legroom is tight.

  • Comment 123827 by
    SMilano 1269 Comments

    Thanls for sharing !

    This new lounge look great ! Better than the old one :)

  • Comment 123835 by
    KévinDC TEAM GOLD 4845 Comments

    Thanks for the extensive coverage of the new Brussels Airlines lounge. It seems pretty nice overall. Brussels Airlines seems like a paradox to be...it's part low-cost carrier, part full-service legacy carrier...it's confusing. Then again, it must be copying the business model of US carriers. B.O.B for short flights, but full service with flat beds in business on long-haul. Must be the wave of the future.

  • Comment 123845 by
    jetsetpanda 2296 Comments

    Thank you for sharing this exclusive.

    The lounge looks inviting and the Belgian touches make it very distinctive. However, the efforts put into improving this lounge experience is a stark contrast to the low cost perception of the inflight product, particularly its short and medium haul ones. When you strive to be the best, you should do it all the way.

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