Review of Cathay Pacific flight Bangkok Hong Kong in Business

Airline Cathay Pacific
Flight CX654
Class Business
Seat 14A
Aircraft Airbus A330-300
Flight time 03:35
Take-off 14 Nov 14, 15:15
Arrival at 14 Nov 14, 19:50
CX   #1 out of 71 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 458 reviews
elbarto
By 4691
Published on 28th November 2014
I arrived into Bangkok after coming from Singapore on a Jetstar flight. I managed to get through transit security in under 10 minutes where I headed up stairs to the transfer desk to collect my onward boarding passes for my next two Cathay Pacific flights. I headed to the lounge, which to be honest, was fairly mediocre. The food options were fairly limited and unappealing.
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I eventually headed down to the gate, to grab a picture of the aircraft. The deign of BBK isn't particularly friendly to those wanting to get a picture of their aircraft.
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Boarding was called with Business class and elite CX and oneworld frequent fliers being called first. I made my way to seat 14A where I was promptly offered a welcome drink. My first impression of the seat were good. It was roomy and there was plenty of storage space.
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Controls
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Screen
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The Seat

Before take off, the customer service manager came and handed out menus and greeted the passengers.

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The taxi out to the runway was quick and we were in the air no more than 10 minutes after leaving the gate.

When we were in the air, the dinner service began soon after. For my dinner, I had the slow cooked chicken breast with a glass of the Billiecart Salmon champagne.


After dinner, the crew came around cleared the trays and the offered ice cream and coffee or tea to which I ordered a coffee.

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I relaxed for the rest of the flight, watching a few tv shows and grabbing a few snaps of the wing from my choice of three windows.

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We landed in Hong Kong and taxied to gate 60 something. I jumped on the train and headed to immigration which was completed quickly. After wandering over to terminal 2 to get the bus to the Marriott I was at the hotel within about 45 minutes of stepping off the plane.
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Verdict

Cathay Pacific

7.9/10
Cabin8.5
Cabin crew8.5
Entertainment/wifi7.5
Meal/catering7.0

Cathay Pacific Lounge

5.0/10
Comfort5.0
Meal/catering5.0
Entertainment/wifi5.0
Services5.0

Bangkok - BKK

5.9/10
Efficiency5.5
Access5.5
Services6.5
Cleanliness6.0

Hong Kong - HKG

9.0/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness9.0

Conclusion

Overall the experience with Cathay Pacific was a good one. The seat, food and service were very good. The biggest let down for me was there only being one option for desert. Chocolate ice cream or Chocolate ice cream, which is the same as what I've received in Cathay economy class. While it's a negative point, it's not a deal breaker for flying Cathay Pacific in the future.

Information on the route Bangkok (BKK) Hong Kong (HKG)

The contributors of Flight-Report published 50 reviews of 7 airlines on the route Bangkok (BKK) → Hong Kong (HKG).


Useful

The airline with the best average rating is Emirates with 8.4/10.

The average flight time is 2 hours and 44 minutes.

  More information

5 Comments

  • Comment 124506 by
    lagentsecret GOLD 12459 Comments

    Thanks for sharing your first FR and welcome aboard

    you could add few pictures of the lounge and of the cabin and your report would be perfect

    CX's product is rather solid but an ice cream in a plastic box is not a Business class dessert

    See you soon for a next FR

  • Comment 124545 by
    KévinDC TEAM SILVER 5503 Comments

    Thanks for sharing this first report with us! That CX seat is awesome for such a short flight. I'm surprised they don't use an aircraft with regional Business class on this route. The meal looks good except for the cup of ice cream with looks a bit tacky. Get some pics of the lounge next time :-) Looking forward to more reports from you.

    Welcome to Flight-Report!

    KevinDC
    Community Manager

  • Comment 124552 by
    marathon SILVER 9723 Comments

    The new J cabin layout is a significant improvement over the previous infamous herringbone CX business class layout.
    The captions of the first pictures on board seem jumbled up. You probably did not set the grades of the lounges, presently all at the default 5 value.
    As already mentioned, a few shots more and it would be a very good report
    Thanks for sharing, and welcome among the contributors !

  • Comment 124571 by
    jetsetpanda 2294 Comments

    Welcome and thank you for sharing this regional report.

    CX is a solid choice and as others have mentioned, the dessert in J is a weak point.

  • Comment 124576 by
    elbarto AUTHOR 1 Comments

    Thank you for the feedback. I've added the only two photos of the lounge that I have.

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