Review of KLM flight from Singapore to Amsterdam in Business

KLM

KL - KLM

Flight taken on 11 November 2014
KL 836
01:30 13h 25m 07:55
Class Business
Seat 01A
Esteban
8,431 · 210 · 1 · 0

  • BSL - CDG AF Y / ATR 72: HERE
  • CDG - SIN AF J / B777-300: HERE
  • SIN - AMS KL J / B777-200: Later
  • AMS - BSL KL J / E190: Later
Welcome to my latest report, about a return flight with KLM from Singapore to Amsterdam, after having spent a few days with fellow Flight Reporters. A bonus of the city is to be found at the end of this report!
SIN is very well connected to the city via the MRT and the transfer only costs SGD 3. - (2.50€). I was staying in a suite at the Marriott and they offer free transfers to and from the airport to their Platinum members staying in suites. I won't decline this offer ^^
Check in is performed within a few seconds, very efficient and friendly agent. Same for the police formalities. I was airside in no longer than 5 minutes.
Security is only performed at the gate some views from Terminal 1 were all AF and KL flights do leave. There are lots of flowers but it did not impress me more. After all I have read from Changi I was expecting more. Must not be in this Terminal ;)



The bright lights inside the terminal did not help to do a mini spotting session:


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The terminal was pretty empty late in the evening:


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The arrival hall:


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Heading to the lounge:


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Some views of it:



The lounge is spread over two floors and is very quiet, and will stay so until my departure. What to say about it? It's nice, peaceful but nothing to write a home about.
There are things to eat, nothing exceptional though:



Nothing to say about the soft drinks, there are plenty of. But the hard section is just a shame, you can judge:



My selection. The satays were awful, dry, hard, and uneatable. Given how good the one downtown were, I can't and want compare.


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The sandwich was ok, but Lord, it's a sandwich. The desserts were below average.
Close to the boarding time I proceed to my gate.


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The beast:


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Boarding starts as I finished my pictures, I board with the first passengers in order to get some cabin shoots before the plane fills:



It was like stepping aboard the MD11 when I saw the old seats. I thought that only the MD11 still had that kind of seats, I was wrong. That would be a big change compared to the full flat seats from Air France on the way down. But it is still better than flying coach ^^
Safety card:


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Usual KLM amenity kit:


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The fleet, without my favorite plane, the MD11 and the welcome Champagne (there was a choice between water, juice, bubbles or beer):


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Seat controls:


Display all

Product ratings

Airline

KLM 8.3

  • Cabin7.0 / 10
  • Cabin crew10.0 / 10
  • Entertainment/wifi8.0 / 10
  • Meal/catering8.0 / 10
Lounge

Independent The Skyview Lounge0.5

  • Comfort0.5 / 10
  • Meal/catering0.5 / 10
  • Entertainment/wifi0.5 / 10
  • Services0.5 / 10
Departure airport

Singapore - SIN10.0

  • Efficiency10.0 / 10
  • Access10.0 / 10
  • Services10.0 / 10
  • Cleanliness10.0 / 10
Arrival Airport

Amsterdam - AMS8.9

  • Efficiency5.5 / 10
  • Access10.0 / 10
  • Services10.0 / 10
  • Cleanliness10.0 / 10

Conclusion

Another nice flight with KLM, a very nice crew. Catering was really good, only the cabin was showing its age. But I slept really well so I can't give a bad rating here.

The lounge was sub-par, awful food, hard drink selection nonexistent, Wi-Fi almost dead, no French newspaper, staff disinterested.

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Comments (1)

  • It's good that you slept well on this flight because it is really hard to sleep in those seats. I actually like the lounge in SIN, but that's because I'm used to US lounges that have no real food--the only complaint I have about the Sky view lounge is the noise level with noise coming up from the airport since it's open.

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