Review of Emirates flight San Francisco Dubai in Business

Airline Emirates
Flight EK226
Class Business
Seat 25K
Aircraft Airbus A380-800
Flight time 15:55
Take-off 06 Mar 15, 15:30
Arrival at 06 Mar 15, 19:25
EK   #7 out of 66 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 564 reviews
BenChDC
By 9366
Published on 25th March 2015
This is the first leg of my trip SFO-DXB-HRE-NBO-DXB-SFO. I had pre-booked the Emirates car service and was picked up at my house at 12:30pm. Surprisingly, there was no traffic crossing the Bay Bridge and I got to SFO by 1:15pm. There was a long line to check in for Economy Class but no lines at all for Business or First. I was through to the Emirates lounge shortly after 1:30pm. I took a quick shower (lukewarm water at best) and then had a bite to eat. There was a decent choice of food at the buffet station.

photo IMG_0248photo IMG_0249photo IMG_0250

This KLM flight to Amsterdam was in front of my seat.

photo IMG_0246photo IMG_0251

Our plane arriving from Dubai.

photo IMG_0253

Then for whatever reason, the KLM flight returned to the gate.

photo IMG_0252photo IMG_0261

I was seated in the rear business class cabin.



The empty bar area.
photo IMG_0259photo IMG_0260

I love the cameras that are on the 380.

photo IMG_0266

Once airborne, drinks and dinner was served. The dinner service was incredibly slow. It took the flight attendants half an hour to clear my appetizer plate and forty-five minutes to clear my main course plate. The food was pretty tasteless. The menu for the flight:

Appetiser
Traditional Arabic Mezze
Smoked Salmon
Tomato and Lentil Shorba
Seasonal Salad


Main Course]
Marinated Beef Tenderloin
Sundried Tomato Crusted Sea Bass Filet
Chicken Nilgiri

Dessert, Cheese and Fruit
Treacle and Lemon Tart
Berry and Vanilla Crisp
Cheese Board
Seasonal Fruit

I had the Salmon, Chicken and Berry Crisp
photo IMG_0267photo IMG_0268photo IMG_0269

As I mentioned, the food was pretty bland. Overall the flight attendants were very aloof and not really friendly or service oriented.

The rest of the menu:

Light Bites
Emirates Deli Platter
Chilli con Carne
Smoked Salmon and Broccoli Quiche
Hot Vegetable Ciabatta Sandwich
Macadamia Nut Tart

Breakfast
Scrambled Eggs with Chives
Cheese Omelette
French Toast
Breakfast Platter
Continental Breakfast

I'm not exactly sure why they serve breakfast right before landing at Dubai at 7:30 in the evening, but I had the scrambled eggs, which again were tasteless.

photo IMG_0270

I had a forced overnight in Dubai, so Emirates put me up at the JW Marriott Marquis, which was very nice. I went to the Emirates Chauffeur desk and secured a ride to the hotel. One strange thing was I asked to book my return from the hotel to the airport but was told that this was arranged by the hotel. So when I arrived at the hotel I asked about my transfer back to the airport the next morning and was told Emirates generally picks up people three hours before departure but they would need to confirm with Emirates. Finally at around 10:30pm, there was a note under my door confirming my pick up time. Wouldn't it have been a lot easier just to confirm everything at Dubai airport?

photo IMG_0271photo IMG_0272
See more

Verdict

Emirates

6.9/10
Cabin8.5
Cabin crew5.0
Entertainment/wifi9.0
Meal/catering5.0

San Francisco - SFO

8.0/10
Efficiency8.0
Access8.0
Services8.0
Cleanliness8.0

Dubai - DXB

7.0/10
Efficiency7.0
Access7.0
Services7.0
Cleanliness7.0

Conclusion

The business class seat is very comfortable, which is the most important thing on a long haul flight. The service and food was mediocre at best.

Related

1 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 132583 by
    Caribel 113 Comments

    Coming from a city renowned for high culinary traditions, it must be a shocker to be served what looks like a frozen microwavable dinner transferred to a plate. The portion required a magnifying glass.

    To answer your question, breakfast was served before arrival because it is much cheaper to purchase that from airport catering. Dinners are 2-3 times pricier. EK figures that you can eat at the lounge on arrival if you feel like having something more substantial.

Login to post a comment.