Review of Emirates flight Dubai San Francisco in Business

Airline Emirates
Flight EK225
Class Business
Seat 25K
Aircraft Airbus A380-800
Flight time 15:50
Take-off 21 Mar 15, 08:20
Arrival at 21 Mar 15, 13:10
EK   #7 out of 66 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 564 reviews
BenChDC
By 7678
Published on 26th March 2015
I won't report on the Nairobi-Dubai flight (EK 722) as I got on the plane and promptly fell asleep, even in an angled lie-flat seat. It was an exhausting week in Nairobi. Emirates uses the Aspire lounge at JKIA, which is pretty miserable. The lounge is small just for the Emirates flight but Brussels and other airlines also use the lounge so it was SRO. I ended up leaving the lounge early as it was getting way too crowded.

Here is the menu for EK 722 - can't comment on how anything tasted as I didn't eat.

Appetiser
Smoked Duck
Smoked Salmon
Coral Lentil Soup
Seasonal Salad

Main Course
Zurbian Chicken
Cape Malay Lamb Curry
Grilled Fillet of Perch

Dessert, Cheese and Fruit
Mango Cheesecake
Chocolate Cake
Cheese Board
Selection of Fruit

We landed in Dubai at 5:30am and as is usual with Africa flights, we were on a remote stand. After clearing security, I headed to the A concourse business lounge. This lounge is, in my opinion, much nicer than the B concourse lounge. However, there was still a long line for a shower. I don't understand why Emirates put in so few showers in their lounges as I have always had to wait about 30 minutes for a shower. The shower rooms in this lounge is also much nicer than those found in the B concourse lounge.

I had the dreaded SSSS on my boarding pass, which meant an additional security check. This meant taking the elevator downstairs to the economy class boarding area. Based on a very informal poll, it seems like anyone coming from East Africa were very likely to be selected for additional security. There were about 6 men in front of me (there was a separate line for women). After waiting for about 10 minutes, a very disinterested security person swabbed me but not my bags and certainly not my computer and I got the all clear to board. This meant taking the elevator back upstairs to board the plane.

I had the same seat as my flight over from SFO-DXB, http://flight-report.com/en/report-9769.html. Pictures of the seat etc are in that report.

Flight time was about 15 hours 30 minutes. We left the stand about 15 minutes late.

photo IMG_0274photo IMG_0279

Breakfast was served after take off.

Main Course
Gruyere Omelette
Mixed Grill
Vatana Poha
Breakfast Platter
Continental Breakfast

Nothing really sounded good to me so I asked if I could get one of the light bites, but I was told no. So I ordered the omelette and my instincts were correct. It was totally tasteless.

photo IMG_0275

Even though the ICE system had a lot of movies and TV shows, there was nothing that really interested me and I ended up reading and doing some work for most of the flight.

Here's the Light Bites selection:
Emirates Deli Platter
Steak and Mushroom Pie
Vegetarian Pad Thai
Chicken Makhanwala
Sour Cherry Clafoutis

I had the Steak and Mushroom Pie, It was very peppery.

About three hours prior to landing at SFO, lunch was served.

Appetiser
Traditional Arabic Mezze
Seafood Duo
Lentil Soup
Seasonal Salad

Main Course
Roast Lemon Chicken
Seafood Biryani
Braised Lamb Shank

Dessert, Cheese and Fruit
Chocolate Cheesecake
Banoffee Tart
Cheese Board
Seasonal Fruit

I had the Seafood Duo, which was quite nice. The chicken, however was really dry and tasteless. The lunch service was again really slow. It took over two hours to complete. Most of the time I was waiting for the flight attendants to clear away my plates. Unfortunately this set of crew seemed very disinterested and were just not very efficient.

photo IMG_0280


We landed in SFO on time. One of the disadvantages of sitting in the rear business class section is that a lot of economy class passengers had already disembarked by the time you get off the plane. Add to that there were US TSA agents checking passports of everyone disembarking. Luckily, there was no wait for the Global Entry machines and when I got to the baggage carousel, someone had already pulled my bag off the carousel and was on the floor.

I proceded out through customs and the Emirates car service took me home.
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Verdict

Emirates

6.3/10
Cabin8.0
Cabin crew4.0
Entertainment/wifi8.0
Meal/catering5.0

Emirates Lounge - Business (Gates A)

7.0/10
Comfort7.0
Meal/catering7.0
Entertainment/wifi7.0
Services7.0

Dubai - DXB

5.0/10
Efficiency5.0
Access5.0
Services5.0
Cleanliness5.0

San Francisco - SFO

7.2/10
Efficiency8.0
Access7.0
Services7.0
Cleanliness7.0

Conclusion

I do like the business class seats on the 380s, however I just find Emirates business class to be very inconsistent. From a comfortable lie flat individual seat on the 380 to the angled lie flat seat on the 777 to the cramped recliners on the A340 - you're going to have very different experiences. I also generally find the Emirates crew to be very aloof and just get a sense that they don't really like working with each other. Finally, others have raved about the food on Emirates - I have yet to experience a flight where the food has been great.

Information on the route Dubai (DXB) San Francisco (SFO)

The contributors of Flight-Report published 4 reviews of 1 airlines on the route Dubai (DXB) → San Francisco (SFO).


Useful

The airline with the best average rating is Emirates with 8.4/10.

The average flight time is 16 hours and 20 minutes.

  More information

2 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 132578 by
    Caribel 113 Comments

    Great close-up pictures! The menu seemed underwhelming. The chicken dish reminded me the pollo guisado from latin America, a staple of cheap ingredients to feed a large family. I am surprised the FA could not place in the oven your requested light bite instead of that very dry looking folded scrambled egg, an omelette is fluffy, airy and moist. At least he/she didn't say:Hell no, motherf_cker. :) My solution to slow service is to stand up, find the plane servant and hand her the dirty dishes with a request for coffee, juice and bread refills. They'll get the message.

    Thanks for taking the time to share!

  • Comment 151832 by
    MrMax 144 Comments

    Would you recommend EK?

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