Passenger reviews on American Airlines (AA)

AA logo

569 reviews
7.2

American Airlines is a American carrier.

Frequent travelers give the airline an average rating of 7.2/10.

This is below the general average . Over the last 12 months the rating has been trending downwards.

Strengths:

  • Cabin comfort is valued.
  • Entertainment / WiFi is particularly valued.

Weaknesses:

  • Cabin crew and in-flight meals are below compared to competing carriers.
  • Entertainment / WiFi is slightly below compared to competing carriers.

Class

233 Reviews Economy 31 Reviews Premium Economy 131 Reviews Business 142 Reviews Domestic First 32 Reviews First

What is this graph? This graph displays a comparison of average grades for the selected cabin class of American Airlines (colored line) vs competing carriers (gray line) in order to visualize trends over time. The higher the number of reviews, the more accurate the trend.

Average rating

  • Cabin crew (7.7)
  • Meal and snacks (6.3)
  • Cabin and seat comfort (7.8)
  • Entertainment/wifi (7.1)

Frequent travelers

Latest passenger reviews

63414
Salomon_Aviation+Travel
Review by Salomon_Aviation+Travel

Miami ✈ Phoenix

American Airlines Economy Airbus A321

1 2 3 4 5
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