Passenger reviews on United (UA)

UA logo

402 reviews
6.8

United is a American carrier.

Frequent travelers give the airline an average rating of 6.8/10.

This is below the general average . Over the last 12 months the rating has been trending upwards.

Strengths:

  • Entertainment / WiFi is valued.

Weaknesses:

  • Cabin crew and entertainment / WiFi are slightly below compared to competing carriers.
  • In-flight meals is well below compared to competing carriers.

Class

243 Reviews Economy 43 Reviews Premium Economy 63 Reviews Business 52 Reviews Domestic First 1 Reviews First

What is this graph? This graph displays a comparison of average grades for the selected cabin class of United (colored line) vs competing carriers (gray line) in order to visualize trends over time. The higher the number of reviews, the more accurate the trend.

Average rating

  • Cabin crew (7.4)
  • Meal and snacks (5.6)
  • Cabin and seat comfort (7.3)
  • Entertainment/wifi (6.8)

Frequent travelers

Latest passenger reviews

1 2 3 4 5
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