Review of Cathay Pacific flight Paris Hong Kong in Business

Airline Cathay Pacific
Flight CX278
Class Business
Seat 23A
Aircraft Boeing 777-300ER
Flight time 11:30
Take-off 30 May 15, 21:30
Arrival at 31 May 15, 15:00
CX   #2 out of 94 Airlines A minimum of 10 flight-reports within the past two years is required to appear in the rankings. 510 reviews
adrianfong
By 11988
Published on 1st June 2015
Hello flight-report.com!

For a recap of my recent reports, click the following link:

Asiana Airlines OZ745 ICN-HKG A380-800 J *1ST OZ A380 FLIGHT TO HKG* - http://flight-report.com/en/report-7282.html
Cathay Pacific CX251 HKG-LHR B777-300ER J - http://flight-report.com/en/report-8055.html
Cathay Pacific CX358 MAN-HKG B777-300ER J - http://flight-report.com/en/report-8765.html
Cathay Pacific CX278 CDG-HKG B777-300ER J - Right Here!

Background

As summer approaches it was once again time to head back home to visit family and friends. As you read from my previous FRs, I have flown exclusively with Cathay on my HK-Europe commute over the past 12 months. Whilst Cathay offers an excellent product, I felt slightly bored with flying the same aircraft type and the fuss of having to transit in London or Manchester. Travelling from the North-east of England, there are a number of 1-stop options to Hong Kong. Nevertheless, the obvious suspects (a.k.a the Big Three) were soon ruled out owing to inconvenient timings and the fact that I needed the miles to retain my OW status. That leaves me realistically with BA and AY, but the fares for a late May departure weren't at all competitive and both IMO offers an inferior product to CX. So the end result after days of research is yet another flight on good old Cathay, but for the sake of spicing things up I routed my journey through Paris CDG.

Ticketing

As usual, I purchased a Premium Economy ticket through my travel agent about two months back. Once that was issued, I immediately rang the MPC center to have my ticket upgraded to Business with miles. However, CX did not open any upgrade availability then, so I was placed on the waitlist.

I heard no further from MPC until three days before departure, when I received this email:

photo 2015-05-27 22.01.15

So 20K MPC miles it is and I'm all set!

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Newcastle to Paris

I took the 11:50am Air France flight from NCL on the day, which on a side note marked my first flight on the Avro RJ/Bae series

EI-RJO, operating flight AF1059 to CDG. Note the full Cityjet livery from before its de-merger with AF

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Transit and check-in

I arrived in Paris with about 6 hours to spare (!), so it was time for shopping and a bit of train spotting…

Gard du Nord CDG:



… and of course plane spotting (BTW CDG terminal 2A is extremely spotter unfriendly from within the terminal, the view from the CX lounge is probably the best)

Emirates A380-861 A6-EEY

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Hung around till 1730 when the check-in counters for CX278 finally opened.

The check-in itself took no time as I have pre selected my seat online.

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The boarding pass and CX's Accès N°1 card

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The security and immigration area for terminal 2A and 2C

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Once airside, the CX lounge is just a few steps away

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The typical entrance with white Carrara marble

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The Paris lounge is one of the more spacious outport lounges in the CX network, complete with a noodle bar and two showers that are comparable to those in HK. My favourite feature of the lounge is the row of Solus chairs facing the apron. One thing worth mentioning is that the lounge fills up quite quickly once the check-in counters have opened, so you might want to arrive earlier for one of the Solus chairs.

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Not a lot of hot dishes to choose from besides the noodle bar, but the food wasn't too bad - particularly enjoyed the tomato stuffed with mince pork.

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My Solus chair:

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The Dan Dan noodles next; strangely they used some Udon noodles for that

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Went for a shower after the food. Always enjoyed a nice hot shower before a 12 hour flight. The shower itself is well maintained and very clean.

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More plane spotting from the lounge:

Etihad A340-642 A6-EHH

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Aeroflot A320-214 VP-BRX

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I left the lounge at around 2030 to walk slowly to gate A41, which is at the other end of terminal 2A

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Boarding

Boarding began on time at 2050, with separate lines for all three cabin classes. The Y class line extended onto the bridge connecting the dome shaped satellite terminal.

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My chariot: B-KPZ

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Trolley with HK/English/French newspaper

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The Flight

Date: 30 May 2015
Flight: CX/CPA 278
Route: Paris CDG - Hong Kong
Aircraft: B777-367ER
Registration: B-KPZ (ln/1003)–> My second time on this A/C
ATD: 2132L (+2 mins)
Departure Rwy: 27L
Block Time: 11:30h
Flight Time: 11:11h
Sector Mileage: 5590nm
Crusing Altitude: FL310 -> 330
Crusing Speed: M.083
ATA: 1522L (+22 mins due to ATC)
Arrival Rwy: 25R


Flight path:

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I was personally escorted to my seat by a friendly FA, who then offered me a welcome drink

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Seat 23A:

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Pushed back a couple of minutes behind schedule. You can see the dome shaped satellite terminal

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A very long taxi across the airfield to runway 27R

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Rolling down 27R

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Rotate!

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Climb out to an initial cruising altitude of 31,000 feet

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The menus and amenity kit was given out once the captain turned off the seat belt sign. I much preferred the old agnes b washbags over this 'spring roll' thing

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The CDG-HKG menu for May 2015:

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The winelist:

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They now do a wine promotion which rotates once every two months. This time promoting wine from the Loire Valley in Western France

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Lobster as starters: Very enjoyable dish, particularly liked the Monte Vibiano olive oil and balsamic vinegar



I chose the Kung Po chicken as mains, the dash wasn't bad but nothing spectacular to write about apart from the chicken being quite tender. More like your Chinese take away:P

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Still have room for some cheese:

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Desert was a raspberry tiramisu, now this is more like food served by the World's Best Airline – very nice combination!

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To finish my dinner off, a nice cup of illy coffee and raspberry praline

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Bed time! I would still maintain that CX has the best J class seat currently available

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A customary shot of the nice loo

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The sun only disappeared for two hours or so. A beautiful sunrise

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A view of the ceiling when fully flat

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Stunning views from FL330, overflying some mountain range in Central Asia

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Shame that the weather down below isn't brilliant

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After a short nap and 5-6 hours into the flight I got a wee bit hungry, so I ordered a bowl of Wonton and Fishball noodles with Iced milk tea. Yum!

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More stunning views

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Two hours from Hong Kong, the crew served breakfast. I ordered another cup of illy

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Seafood congee with prawns and fish as mains

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Nearly there! We had to take a Westernly approach into Hong Kong to avoid bad weather

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On the ILS to runway 25L, the Kap Shui Mun bridge (connecting Ma Wan and Lantau) is visable

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The final few hundred feet over the threshold

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An ET 788 taxiing out

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I will end this report with this picture of B-KQG, parked next to our plane on stand E3. Apparently one of the wheels of the tug came off and the HAECO engineers were digging deep to find a solution.

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I hope you enjoyed this report! Until next time!

Adrian
























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Verdict

Cathay Pacific

8.9/10
Cabin9.5
Cabin crew9.0
Entertainment/wifi9.5
Meal/catering7.5

Cathay Pacific Lounge

7.2/10
Comfort7.0
Meal/catering7.0
Entertainment/wifi8.0
Services7.0

Paris - CDG

7.4/10
Efficiency8.5
Access6.0
Services7.0
Cleanliness8.0

Hong Kong - HKG

9.0/10
Efficiency9.0
Access9.0
Services9.0
Cleanliness9.0

Conclusion

A very enjoyable flight with very cheerful flight attendants. I would comment though that CX needs to get into another gear especially on catering when the world expects something spectacular from this legacy airline. I truly hope it could deliver a consistent service that would live up to its name and its much acclaimed brand.

Information on the route Paris (CDG) Hong Kong (HKG)

Les contributeurs de Flight-Report ont posté 54 avis concernant 2 compagnies sur la ligne Paris (CDG) → Hong Kong (HKG).


Useful

La compagnie qui obtient la meilleure moyenne est Cathay Pacific avec 8.4/10.

La durée moyenne des vols est de 11 heures et 46 minutes.

  More information

12 Comments

If you liked this review or if you have any questions, don’t hesitate to post a comment below !
  • Comment 138141 by
    Airline Spotter 91 Comments
    Thanks for sharing! What camera are you using? CX's Business class looks very nice!
  • Comment 138171 by
    NGO85 SILVER 1984 Comments
    Thank you for sharing this report with us, all of your reports have such beautiful photography!

    I like that the CX Lounge in CDG has a noodle bar. Maybe not authentic for dandan, but udon is my favorite noodle so that looks like a delicious offering. Was it lacking some heat? I always thought dandan was supposed to be a spicy dish, expected a more reddish color to the soup.

    The spotting at CDG was very nice and your aerial shots mid-flight were also beautiful.

    More like your Chinese take away:P
    - This has been the consensus recently on CX's mains, and your photos also suggest the mains don't appear so appetizing. Lobster for a starter is a very nice choice of ingredients by CX, a protein not commonly seen on planes. I like the banana served with the cheese plate :) The dessert looked really nice. How was the congee?

    Thanks for the indirect information that seat 23A in this configuration is optimum for GE90 photography ;)

    Apparently one of the wheels of the tug came off
    - ooops...
    • Comment 317870 by
      adrianfong AUTHOR 26 Comments
      Hi NGO85,

      Very observant, I was just about to say that the dandan noodles was more like udon in some peanut butter soup:P Yes having the noodle bar is great and it certainly stands out as one of the features of CX lounges.

      re the Mains, unfortunately they've cut quite a lot on their catering... I know quite a lot of MPC members are very upset about this area and I hope management will do something to revamp that department

      I like row 23 on the 77G (3-class 77W) also because no one from behind will be staring at me when I snap my pictures lol

      Thanks for reading
  • Comment 138179 by
    jetsetpanda 2283 Comments
    Thank you for sharing this detailed and well photographed FR as usual.

    Great spotting and nice tour of the CX club.

    I get the impression that CX has the tendency to get overrated. While their service, entertainment system and seats are top of the game, the catering sometimes leaves a lot to be desired, especially when compared to competitors like SQ.
  • Comment 138506 by
    KévinDC TEAM SILVER 6744 Comments
    Thanks for another beautiful report Adrian! The CX lounge in Paris is quite nice. You are right that the CX Business class seat is one of the bet out there, but so many airlines are now installing the same seat that CX will need something new to set it apart from the others. The catering looks good, but you are right that people have very high expectations given CX's immaculate reputation.

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