I have to confess that I have never been keen to fly United. I am aware that after the merge with Continental many frequent flyer were not happy with United for their unmeasured cost cutting policies. However, this flight was outstanding. The crew composed of this two very experienced ladies having worked for almost two decades at United made me feel that behind numbers,cost cuttings and other issues that the airline is having lately there are professionals like Amy and Cathleen that keep alive the famous slogan ''Come and Fly the Friendly Skies'' and I felt literally home and in excellent hands. This report is dedicated to them and all the people that work hard to provide a good service with the resources they have in a company like United and for giving the best of them when we all know that there is no ''set standard'' of service or supervision within the American companies unlike European/Asian or Middle eastern carriers.
Bravo for United and this two ladies that gave full permission to post their names and the picture showed on my report.
As always feedback is welcome and hope you all liked this little part of an amazing trip that took me back to Europe in about 30 hours in total :)
Safe travels!
Giancarlo.
7 Comments
The snack nature of the meal service is customary in nighttime flights. The airline saves in catering costs and carrying less weight. Seems the service atmosphere matched your protein choice, pollada festive.
Gracias por compartir esta experiencia de vuelo.
Glad to see a positive experience on UA, I've laways had pleasant crews on this airline and I agree they made the difference givent their soft product (meals) is inferior to European airlines.
The catering seems appetizing but not really premium. Then again this was a night flight.
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